Bill's Used Auto Parts JunkYard in New Orleans (LA)
| Address: | 10301 Old Gentilly Rd, New Orleans, LA, United States |
| Phone: | +1 504-384-7966 |
| Services: | Used auto parts store |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 70127 |
| Open Hours: | 8a.m. - 5p.m. |
| Popular times: |
Thursdays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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Credit cards
Cash only
Description
Bill's Used Auto Parts Inc is your go-to junk yard in New Orleans, LA. We are reliable in dealing with salvage cars and used auto parts. We take pride in the services we offer, and we are ready to serve you. You can sell your junk car with us, and we will make the car selling process remarkable. At Bill's Used Auto Parts Inc, creating a great customer experience is our priority. We have devoted ourselves to helping and serving our customers to the best of our ability. We never compromise on quality, and our services are always executed with precision and care. So if you are looking for a salvage yard in New Orleans, then look no further than Bill's Used Auto Parts Inc.
for Your Vehicle!
Working time & Location
| Friday | 8a.m. - 5p.m. | |
| Monday | 8a.m. - 5p.m. | |
| Sunday | Closed | |
| Tuesday | 8a.m. - 5p.m. | |
| Saturday | 9a.m. - 3p.m. | |
| Thursday | 8a.m. - 5p.m. | |
| Wednesday | 8a.m. - 5p.m. |
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What clients say about Bill's Used Auto Parts in New Orleans (LA)
Was looking for a part and I was getting prices forgot that I called before the guy that answered the phone gave me attitude and hung up. Also the part I was looking for brand new from the Dealership was 45 dollars they wanted 75. You should learn to speak nice to the people who pay your bills. He sounded like a disgruntled McDonalds worker.
My experience wit this business has been horrific since 3/27 I paid $1800 for a motor from this company they have been giving me the run around since I paid. They kept lying about the time it would be delivered for days and then they delivered the wrong motor to the mechanic shop. The next day they said they had new one, then a few hours later its the wrong one. So the next step they found the right motor it would be delivered that day, still no delivery or phone call. Customer Service is horrible. Finally I went to the shop and demanded my money back they said it would be delivered in 15 minutes or we would start the process of the refund. Sitting in the office after 30 minutes still no one came to me with an update or anything. We called the mechanic shop at 5 and he said it had been delivered but the motor is no good. Today I calls for a refund and the owners info the manager refused to give me any info and suggest that he will go to the mechanic shop himself still, not only a no show, he tells me he will not be going because he has this mysterious proof all of a sudden that he gave the correct motor. I need a resolution asap and the owners info. I have viewed footage from the mechanic shop of them placing the same motor that came off of the truck into the car and not working. Also these responses are not from the owner their from the manager who just offered a $500 credit instead of a working motor out of $1800 wow and by the way still has been a no show again as of today to the mechanic shop after saying he would be there. Why would I need a store credit if I won't be returning after this service.
Disappointing Experience with Bill's Used Auto Parts, Inc. My encounter with Bill's Used Auto Parts, Inc. has been nothing short of frustrating and disheartening. Despite persistent efforts to address an issue, the lack of accountability and transparency from this company has left me profoundly dissatisfied. On December 23, 2023, Mark made a substantial purchase from Bill's Used Auto Parts, Inc., providing a down payment of $1400. However, upon inspection, the engine purchased was found to be defective, exhibiting unmistakable water damage. Mark promptly returned the engine, expecting a swift resolution to the matter. Regrettably, instead of addressing the issue forthrightly, we were met with evasive responses from Mr. Brian, who repeatedly assured us that "accounting is going to issue the check." This lack of clear communication and failure to take responsibility for the problem is deeply concerning. Moreover, the company's assurance of sourcing a replacement engine from Atlanta was revealed to be false, compounding our frustration and disappointment. Despite numerous attempts to escalate the matter and speak with the owner, Mr. Roy, our concerns were met with silence, leaving us without a satisfactory resolution. Adding to our grievances, Bill's Used Auto Parts, Inc. accepted payments through Cash App, including the $650 we paid for the transaction. This raises serious questions about financial transparency and adherence to regulatory standards. Thankfully, we also have this receipt as well. Given the lack of progress in addressing our issue, we are left with no choice but to consider legal recourse. We have meticulously retained all documentation, including Mark's receipt, and are fully prepared to pursue remedies through channels such as the Attorney General's office and Small Claims court. I implore potential customers to exercise caution when engaging with Bill's Used Auto Parts, Inc. Our ordeal underscores their poor service, deceptive practices, and disregard for customer satisfaction. Spare yourself the aggravation and explore alternative sources for your automotive needs.