This rating is based on customer reviews, inventory size, pricing, and service quality
In Westwego, LA, Moon's Used Auto Parts shows mixed-to-positive sentiment overall. Many praise professional, friendly staff, fair pricing, and a large selection, often finding needed parts quickly. Yet there are notable downsides: reports of changed quotes or refund troubles, accusations of cash-only practices, rude or damaging tow interactions, long phone wait times/no answers, and uneven treatment. Little is said about yard organization. Net score: 76/100. Strong selection, but verify prices/policies and expect variability in customer service.
What clients say about Moon's Used Auto Parts in Westwego (LA)
Buyer beware DO NOT BUY ANYTHING FROM THESE GUYS.... bought a vehicle that was complete misrepresented and cost me thousands by the time it will all be said and done... they act great one the phone.. Joe was helpful but sells the snake oil well... just use caution
DO NOT BUY ANYTHING FROM THEM
I paid for an item via Zelle. The next day I'm told it won't ship unless I pay more money. I ask for a refund and this business ghosted me. No shipment, no refund. IMO this is not a reputable company. C. Bautista is who I dealt with.
Was charged almost double what was quoted to me in a letter that was sent to me in the mail a few days before we picked up my van...also there was nearly $5,000 damage done to my van while they had it. Smh.
This place deserves zero stars! Every one is rude & has an attitude which is weird because they are getting paid. Scratched my cab, which a claim will be filed. It was a straight set up because a car watched us go in the truck...then 5 minutes later is gone. Scammers!
The tow truck driver was extremely rude and damaged my vehicle when trying to hook up to it. Even after it was pointed out that he was doing it incorrectly.
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