Ronald's Towing & Automotive in
Harvey (LA)

Boyfriend and I Waited on the side of the road for over 6 hours for them to NEVER SHOW UP.

Service was fast as promised, the driver was very professional as well.

From start to finish the driver was professional and courteous. Made me feel safe and was very professional even down to opening the door for me to get in and out. The conversation was good and wholesome. I felt like I was with family. Thanks Ronald’s Towing for getting my Nelly Bell home safe!

Their drivers are terrible! One of the drivers almost ran me into the side of a highway wall, refused to let me over, and was giving rude gestures out of the window while smoking a cigarette. Very unprofessional would not recommend.

So unprofessional from the driver to the laziness an unprofessionalism, if you want to feel like ur dollar isn't anything but to prosper an maintain his life an calling them to see how much more longer they wld be an get attitude an confrontation after payment was made go to Ron's towing , if u wanna feel like a happy customer GEAUX anywhere else but here , THEY ARE HORRIBLE GARBAGE!!!!

the best tow truck service , quick efficient and great prices compared to other .

Great service, goes above and beyond. I truly recommend his services.

Used my max care for a jump at around 3:30 or maybe 4:00 am on New Years Day. After waiting for someone, Ronald’s towing was dispatched, the sweet guy called me and jumped my car within 5 mins

Ronald was awesome, he was very professional with great customer service!

Towed our 25' long, 13k lbs motorhome on short notice and let us ride in the cab w/ our dog. Very professional and skilled. Thanks!

I would highly recommend these guy’s. My car was literally died in Chick-fil-A driveway coming out of the drive through. “Literally “ I was giving an ETA 90-120 minute . I called and explained my situation and they were the in about 20. The driver Brent is Bad A$$! lol Very calming. Thank you so very much for your help!!!! Speed

I was in New Orleans this weekend for my friend's birthday and unfortunately broke down on the highway and got towed by Ronald's Towing. The rates were fair and their driver was timely and they handled the transaction with professionalism. Would definitely get my car towed by them again!

After waiting over 5 hours for a tow truck from another company, we called Ronald’s. They responded within minutes. The dispatcher, Patty, was professional and courteous. Within several minutes, the driver, Ronte, texted to get more information about my vehicle. He kept in touch via text to update me because I had shared with him that I had to leave my vehicle due to safety concerns. Once he arrived, he texted me to let me know that he had my car secured on his truck. Thank you for your fantastic customer service, Ronte! Good job, Ronald’s Towing!

Service was excellent. I was treated with the utmost respect. Was very great full with quick response

This Company almost try to steal my Porshe,I am reporting to Police today's incident,driver of this company came and towed my car,when my Manager asked what are they doing,he said he is taking it next door.My Manager asked them to unload the Porsche which the driver did. To check what is going on we called the company,they said it was wrong address,driver was supposed to pick up a white Porsche.My Porsche is Black,why this company is doing stuff like this,looks fishy.When asked the dispatcher was very rude and used profaned Language. Similar Incident happened last year when another towing company tried to pick up my Porsche when confronted they left it.Looks like a Gang is operating in Lousiana & Police need to look into these type of incidents.

Excellent towing company. Both the owner and the driver treated me with respect and excellence. Driver showed a little late but I was expecting that. Zero complaints.

My roadside assistance, Allstate insurance, had sent Ronalds Towing and automotive to take my Mercedes Benz to the repair shop. We waited for the driver to arrive. While only 10 min out, he called to tell me that there will be a $375 out-of-pocket expense. I told him that he should have informed me in the beginning about any financial obligation on my part. This was an attempt to extort money from me while being paid by roadside assistance. I refused to be blackmailed and asked him to turn around and leave. This behavior was highly unprofessional, rude, clearly illegal and unethical. Allstate roadside assistance then sent another company that towed the car without any out of pocket charges. I would not recommend Ronald towing and automotive to anyone for anything.

Poor communication by the driver, didn't show up or call to cancel

I would highly recommend using them, they were great! The woman on the phone was super nice and checked in on me a couple of times while I was waiting and Ronald was very helpful and efficient when he arrived.

They were sharp on time (45 minutes). Did a quick tire change. Nice service and good interaction with the customer.

Ronald answered the phone himsel . He had my truck picked and dropped off in under 3 hours. Quick and reliable service. I will definitely recommend him to anyone need a tow service.

Arrived on time as my car was busted in the middle of the street. Great driver who gave me assurance he would be able to do a difficult tow. Dropped it straight in mechanic bay for me. Reasonable price.

This review is given a month an half after the actual service was rendered because I missed placed the receipt. And I am very much apologetic for that, but I needed to make sure I had the right company. Now that's settled, lets get to why the FIVE STARS! Because this young man, Mr. Ronald was exceptionally helpful. First punctual, then saved me lots of money by diagnosing the car problem and fixing it. Not having the dealership fix the problem is where the big savings came from. I thank this young man and hope this review will encourage others to use this reliable towing service.

Ronalds towing company came out to pull my car out of a tight spot in a parking garage when no one else would! I called MANY other ow companies and Ronald was the only one that could get the job done. He gave men a time estimate and was there quickly! The entire towing process took about fifteen minutes! His prices are very reasonable as well. 100% would recommend.

I’m honestly shocked that the reviews here aren’t higher! One of my tires had a small tear in it and went flat overnight. Ronald showed up FAST. He was very personable and very professional. I thought I’d need to be towed to the nearest tire shop, but he suggested my tire could be filled back up with some air and would hold long enough for me to drive myself, which saved me $20! Can’t recommend him enough!

Having problems at Harvey Playground. Car are being towed while parents are watching their kids play ball. The old guy owns the lot and the two buildings and lot across from the park as well as the tow yard, so as soon as anyone parks there, he doesn't tell them anything, justs watches and has HIS tow trucks ready to make money. If you pay cash you get your car back right of way. If you pay by credit card you have to wait hours to get your vehicle back. He is shady and a con artist. This ruthless evil idi ot needs to be put out of budiness.

Fantastic towing service. No other towing service has handled my car as well. They were very careful when moving my car, whereas most others have let my car scrape when getting it on the flatbed. Additionally, they were very professional and they kept me up to date when they were on the way to tow my car.