The driver was courteous and helpful. He recommended that we utilize his commercial grade jack because of its stability and was much quicker to change the spare to get me back on the road efficiently. He was confident and correct. I appreciated his suggestions. He also mentioned he was trying to be prompt because he had additional service calls to make afterwards.
The gentleman that came out was very nice , fast , and thorough in doing his job. He was also insightful explaining to me how to put my tire back under my truck after.
I really appreciate the help the company provided. My 1967 Chevy Chevelle needed to be towed 3 different times. The driver really took great care of my car.
Quick, super easy and amazing service! Holden came out in less than 30 Minuets and got my car home in no time all while being super polite and friendly, despite it being late!
It's ridiculous my vehicle have been sitting at a Collision Company for a entire MONTH due to the negligence of Brandon improperly towing my vehicle.EVERYTHING IS ON CAMERA!!!!!!!!!A police report was made and Brandon confess he didn't put my vehicle in neutral to me when I called him.Owner Derek tried to lie to adjuster as if my vehicle couldn't go in neutral.What he didn't know is Brandon can be seen on camera moving my vehicle so ALL GEARS WAS WORKING before he decided to DRAG my vehicle in park which created my gears to STOP WORKING,creating error codes on vehicle as well as engine light that was never on before due to this accident!It also created mechanical damage to my vehicle transmission stated by insurance inspector which owner is not taking accountability for and may I add wear to my tires.Owner Derek towed my vehicle to dealership himself and know the vehicle was going in all gears because he put it in neutral himself and my vehicle was also drivable! Owner have not provided his insurance as if he have NONE which is insane! This is a unprofessional tow company and they have no care for someone else property!!I have a photo you can see vehicle being DRAGGED from tire skid marks! I sent this exact picture to owner Derek after he lied to me about how my vehicle was picked up and he stated YES IT WAS DRAGGED but not taking accountability is wrong as if he didn't know this could cause damages to someone vehicle.He told me he had to talk to his "transmission friends" and would get back to me.I wonder why because he knew that's what kind of damage it WOULD CAUSE because he own a auto shop!He also wanted to know why my vehicle was at the dealership as if it was his business.Sir just know the vehicle wasn't having the issues it's now having after your driver actions,that's irrelevant his other concerns.What's more important is what negligence his driver did to cause the damages that had occurred at that timing.I still haven't heard from owner with a police report in motion and video footage of the entire accident.What Derek the owner need to understand that it's no way around it to cover this up and provide his insurance.I won't be paying for his driver NEGLIGENCE!It's SAD that I still haven't heard from owner very shady and dishonest guy!
It took awhile for them to get to me today, but they did. And that's all that matters. I got stuck at the Dr office today and had to call roadside assistance. Austin showed up, and did well getting my 94 suburban on the flatbed considering it was in a difficult spot to lift it out of. He's an excellent Tow man, and skilled driver. I appreciate the service. They even called me a few times to ensure me that someone was comming.
I had my vehicle towed home from mechanical issues. Driver took pictures before being towed no scrapes or damages nothing were present on my vehicle. Had the vehicle towed to my home and no one was in the parking lot until late in the evening. Driver took pictures once I got home no damage. I arrived home around 10:40/10:50 am and I had a neighbor knock on my door shortly after and told me on the way out the parking lot the tow driver backed into my truck and got stuck. I didn’t get a call or anything like a decent person should. I reached out to my insurance company and to the company and was told the driver didn’t do it. I have a ford explorer which sits up pretty high the damage that was done couldn’t have been done by a car just hitting my truck in a parking spot something had to get attached to it and stuck and left damage. Spoke to a Mr Derek and he tried to explain from a video inside their truck the driver didn’t do it. I filed a police report and now waiting for follow up because why not just own up to it that’s what we have insurance for.
Cancelled the tow truck after I waited for 2 hours because they said it was too far. UNRELIABLE. Didn’t even let me know they cancelled it. They shouldn’t have accepted it if it was too far. I’ll be stuck here until midnight now waiting on someone else
I would like to give a shout out to Brandon Ryan with Schriever Auto Parts for his help Tuesday. I called AAA for a jump, thinking my battery was dead in my 2024 Chevrolet Equinox, but it was quickly diagnosed by Austin, the first technician from Schriever Auto Parts, as a “ Crank but won’t start” problem related to a fuel pump control valve module, something I learned is very common in GM SUVs and trucks in recent model years. I recalled AAA and got approval for a tow to AJ Dohmann Chevrolet in Berwick, which had a part in stock and could handle it that afternoon. Brandon showed up, loaded my car, and literally gave this 220-pound, 81-year-old a boost to get into the wrecker truck passenger seat. As we drove 30 minutes to the dealership, Brandon told me it had been a very busy day. Nevertheless, he was very hospitable and delivered my car (and me) to the dealership. Gratefully, the repair was covered by warranty, and I was on my way back home in about 30 minutes. I would give Brandon and Schriever Auto Parts A five star rating! Rick Reso
Whyley was great! Fast response to my vehicle and towed it to the desired location quick and easy. Will recommend to anyone needing fast towing service!
My cousin and I were stuck in remote area. I called because I needed a tow truck to bring me to a tire store. Brandon picked us up and delivered us to our location in record time. He was courteous and friendly and very respectful. I’m going to keep his info in case my family or I need his services in the future.
My experience was wonderful. Brandon displayed genuine 5 star customer service skills and professionalism. Could not have been better. Outstanding job and I would highly recommend Schreivrr Auto Parts ans Wrecker Service. Thanks Brandon!
I received a call from Schriever auto parts and wrecker service and Brandon told me he had a flat to change and would be about 20 minutes or so. He later called and said it would be another 10 or 15 minutes. I really was happy to be kept informed as to when he was coming to pick up my car which was not starting at all. He also upon arrival did a check on the battery and told me he thought it was OK as well as the alternator but being I put the call in, it would be better to follow through and have Robichaux Ford check it out this morning He was very pleasant and helped to ease my fears about what may or may not be wrong with my vehicle. This company is definitely lucky to have such a Conscientious employee and I hope they realize it. Would definitely recommend Schriever auto parts and wrecker service to anyone who would need to be towed because of their professional manner in the way they handled my situation
Mr. Brandon the Tow truck driver exuded professionalism to the highest level and handled my car and concerns with the highest care. Schriever Auto Parts and Wrecker Service and Brandon will be my go to towing service. _Arsene.
Shoutout to Brandon! He was exceptionally professional while towing my truck from Houma to Slidell. From the moment he arrived, he demonstrated expertise and care, ensuring everything went smoothly. The truck was in solid condition when I got it back, and it was clear that he took the time to handle it properly every step of the way. His attention to detail and dedication made the experience stress-free. This guy definitely deserves a raise for his outstanding service! Highly recommend him to anyone in need of towing.
Top-notch service from Brandon this morning! Proactive communication right from the start. Showed up in problem-solving mode. Got me over to the dealership and well on my way to gettting out of the jam I found myself in. Highly recommend this company... and if you're lucky, Brandon will be the man to show up and take care of you!
My Tow Driver Brandon was a joy and pleasure to meet. I was nervous about the situation with my vehicle, but he met me with a positive attitude, and I don't know if he realized it but by him just being kind and showing concern about what was going on with my vehicle, and talking to me, that made me feel at ease. He showed EXCELLENT customer support by being genuinely nice, and able to communicate. I can say that my experience with Brandon was a GREAT one. I believe that there are still some people with a genuine moral humanity for others dealing with problems and issues. Brandon is one of those people.
Lloyd was wonderful with his helper. He rescued three ladies in the blistering heat. So grateful . He was so sweet and patient. Quick to get to us. Cannot thank him enough!
My wrecker worker who picked up my vehicle was Mr Holden. He was very polite and courteous. My vehicle was picked up in 11 minutes of my call. I highly recommend shriever wrecker service if you need towing. Again thank you Holden for your kindness and a job well done. Your an amazing person. It was nice doing business with y'all and definitely Holden
This is just a shout out to Brandon w/Schriever Wrecker Service, who came to the rescue for my husband & his truck, which broke down on the side of the highway on May 6, 2025. Brandon came to tow the truck to a repair shop for us. He was extremely professional & handled the job of getting the truck towed safely to our destination in a very timely manner. We are both in our 70s, & it was refreshing to have a young man be so professional & patient in handling the entire process. If all employees at Schriever Wrecker Service do their jobs as well as Brandon, then I highly recommend calling Schriever Wrecker Service for your towing needs. Thanks again, Brandon, we appreciated your excellent service.
I had the best experience today with this company. The response time and genuine care and concern I received from Brandon warmed my heart. I have used AAA many times in New York and have had to wait upwards of 4 hours for a tow. I placed my request via the App and was connected with this company and Brandon. Brandon is skilled, efficient As well as courteous. He made a stressful situation the most tolerable, painless experience. Thank you so much for helping me tow my vehicle.
Just want to say thanks to Harvey for coming out to Jumpstart my moms car. Very kind and helpful we tried ourselves but eventually needed some help. Was told it was gonna be almost 2hrs but he got to us in 30mins. Thanks again Harvey! And my son was so excited to see a real tow truck.
