Cash For Cars - Baton Rouge JunkYard in Greenwell Springs (LA)

2 reasons for this 1 Star experience - 1) I was told I needed to get my title notarized and when they picked up the car they said it wasn’t necessary at all ($30.00) 2) I was told that all they needed was the picture of the title front and back. Nothing was said about needing the title at the pickup. This led to a 2 week delay in the process. Your company needs better communication all around.

Excellent service. Quick response. Offered most $$$ for my junker than anyone else. Very satisfied customer. I would definitely use them again.

Very fast, friendly service! Easy too! Looking to get rid of a car? This is the place to do it! They were very patient, explained everything to me, and everything took place within a couple of days!

Kimberly was informed and simply awesome, Marcus was great, but the lady that handles the finishing process had me a little annoyed. She was dry, and her communication skills need improvement. But Kimberly made the deal. Thanks

I was stressed out till I called Cash For Cars. I would use ya'll again. The people were really nice and I did not get the run around. Also it was nice that Ms. Ave was consistent.🙏😇

My experience with cash for cars was a great process. Everyone that I spoke to were very patient, knowledgeable, and kind. Everything that they said, would happen with the process… Did. They brought me my check in exchange for the car and title. It was exactly what they said it would be for. So, I was pleased with everything, except on the last day of communication between Copart and the dispatcher to pick up the vehicle; however, they corrected their mistake and everything was all good.

Very nice people..they truly treat the customers fair and most of all move Very quickly

It was quick and easy . The only thing they didn’t give a time for pickup . It’s kindve a waiting game . But they do come the day they say & when you hand over the keys and title they do hand the check right over . Overall I WOULD do this again

After dealing with another company and hearing excuses about a pickup time for 6 weeks we were glad to have contacted your company. Everyone seemed to be quite knowledgeable and very helpful. All requirements were simple and timely. We will be happy to recommend your services as we are very happy with the results. Thank for the professional attitude and help!!!!

Most of the process was not a problem until I scheduled the pick up. I scheduled the pickup for the day after I submitted copies of the paperwork for the vehicle. I was adamant that the appointment must be before noon as I work from home for a company handling protected health information and have to abide by strict guidelines. I was told that I would receive a call from the driver an hour in advance of his arrival and I agreed to the terms. On the same day that I scheduled the pickup for the next day, not long after clocking in for my shift the driver arrived unannounced. As he was a day early and had not called ahead my door was open and my dog was out. Before I could disconnect from the call that I was on, my dog bit the driver who saw him in the yard and approached the door anyway. As I got to the driver he told me my dog bit him and I told him that he hadn't called ahead of time and wasn't supposed to be here until tomorrow and most importantly it was after noon. He left agreeing to come back at the scheduled time but because I did not adhere to my companies zero tolerance for call avoidance, I was suspended from work for a week with no pay. When I called to get an explanation of what the scheduled appointment was for if the driver didn't adhere to it and notify you that I had been suspended from my job because your company did not follow your own procedure, I was transferred one person to the next with no one assuming responsibility. After being on hold and transferred multiple times over the timespan of 37 minutes I hung up. I strongly suggest that if you have a process in place that you explain to your customers that you follow the structure you put in place. I was lucky that I did not lose my. Your driver would not have been bitten by my dog had he followed your process and I would have been able to use the money I received for the sale of my car for what I had planned rather than to supplement the income I'm losing because of the carelessness of your company.

Fair price for my vehicle, excellent service, quick, free pick up.

Obtaining quote and guidance on executing title was great. Problem experienced was that vehicle was picked up without my knowledge or notification. Had to drive to Copart yard to turn over title and waited 35 minutes for tow truck to arrive so that I could receive check and obtain license plate from vehicle. This adventure required more than 1 1/2 hours time.

They were all very helpful and kind in guiding me through every step of the process in what was, for me, a stressful situation.

It was wonderful experience!!!!!I will definitely recommend you guys to other people

Patricia Rodriguez was very helpful in the process of selling my car to them.

Ilham dealt well. The car was taken away very quickly, as promised. I would have been 100% satisfied if the driver had called me before coming to pick up the car.

Kimberley was so helpful , knowledgeable & sweet.! The price was great , even got a lil extra .! Great customer service ! If you’re looking to get rid of your car/ truck etc! I highly recommend co-part .!

Incredible experience! Raj with Cash for Cars was great to work with through the whole process from start to finish. I received a fair quote for my vehicle and my car was picked the next day and I received a check for the agreed upon amount when they picked up my vehicle. I highly recommend Cash for Cars!

I found Cash for Cars online and began the sales process on their site. I was contacted the next day by one of their buyers to confirm sales price and give proceeding instructions. They were very patient and communicative with me throughout the process and I was paid the agreed at the time my car was pick up with no BS. I had previously tried to sale this car to another online buyer who changed up the price and tried to renegotiate at the time of pick up. I was so happy I did not have to deal with that in this transaction!

The circumstance we were in that caused us to sell our vehicle was heartbreaking and logistically a little difficult. Marcus with Copart assured us everything could be easily remedied and it was. He made this a seamless process and we are so grateful we didn’t have to bother with towing an undriveable vehicle over 200 miles to deal with it. I would use Copart again if I were to ever find myself in the same situation.

Was a terrible experience. They quoted me 1 price for the car based on estimated miles. Then when I told them the real miles the price was cut dramatically. Mind you the car was sold without a motor. I will never do business with them again and will tell everyone I know to avoid them at all cost.

Incredibly easy service to use, they walk you through every step, excellent communication, fair offers. Thanks a ton Cash for cars. They will show you the money. Even my Tow Truck driver was a cool dude. God bless you all.

I dealt with Hafsa, what a wonderful woman. She is very knowledgeable and a pleasure to do business with. We texted unit the compilation of the sale.

I received a fair price for my car and Leon was so helpful throughout the entire experience. The process was smooth and quick. Highly recommend!

I had a Very good experience with Cash for Cars. They were fast and honest with every thing and the Best offer. And the transactions wss smooth. I Will do business with Cash for Cars anytime. James S.

I tried to sell them a car and the offer was 700. What kind of disrespectful offer was that. I have a 2009 Chrysler town and country touring with 162k miles in great shape. The transmission alone is worth triple that. Engine is great. Tires and everything are good including the a/c. Tires cost more than they offered me. What a disgrace.

This was my first time using this company. I was skeptical at first due to not knowing much about the process but Copart assured me a smooth and reliable process. I successfully cashed my check with the exact offer. Thanks again copart & Joshua for your patience.