A Great Store in a great Location. I drive a 2006 Lincoln Mark LT Pickup Truck I needed new Brake pads. I stopped in to see if they have them in stock. They did I did not have to drive to Shreveport to get Them. I have been buying all my automotive parts from here. The Customer Service is Great
A BIG THANK YOU to PHIL and CYNTHIA at O'REILLY in Vivian! I was at the Super Value and my car wouldn't start. My guy wasn't in town, but he did suggest I call O'REILLYs and ask for help. I explained my situation to Cynthia. No hassle. No problem. Within 5,10 minutes, Phil was there Jumped me off. My battery was under warranty and he replaced it. EASY PEASY! THIS is what I like about small towns. I appreciate the service. Thank you Cynthia and Phil! God Bless you and Merry Christmas!
On October 6, 2024 my husband and myself were staying at an Airbnb in Vivian on Caddo Lake. My husbands truck wouldn't start. I called O'Reillys as soon as they opened. I did not catch the guy employees name or the manager on duty name. This lady was literally the nicest person I have ever met. She sent out the employee to jump our truck off so we could make it to O'Reilly to buy 2 batteries. We were only about 15 minutes from town. But I cannot thank them enough for going out of their way to help people from out of town. We didn't know anyone in town because of course we were not from there. Thank you both for being the best.
We were having car trouble on a long trip, but Cecilia had us back on the road in no time. She is very knowledgeable and super professional. They were very very busy today but she and Stacy were a well oiled machine. You can tell how hardworking these women are :) whatever they're making, give 'em a raise!
I was so excited to have a new auto parts store in town, But it has been absolutely disappointing the lack of knowledge, ability, or even effort. Not to mention the higher prices. As much as I hate to drive to Atlanta the service at the O’Reillys there is much better if I can’t source the part I need at Crow-B. Save your energy and frustration and go elsewhere.
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