they are very sweet and thoughtful people that run this place. They get back to you in a timely manner and have great almost brand new tires, even for some rims that normally do not have tires available everywhere. Overall 10 out of 10 service.
BEWARE.. If you want your vehicle repaired by a reputable body shop, DO NOT take it to Falcon. My car got hit by a rolling tire on the interstate in April and as a recommendation I went with Falcon. HUGE mistake! I had front end damage to grill area and trim around tire fenders plus radiator area and AC area. There was absolutely NO side damage. It took over a month to get my car back, without one of the foglight covers, with trim damage still on both fenders, with an unfinished paint job that had pit marks, FOR A PAINT JOB THAT WAS NOT REQUIRED! They allowed dogs to be running thru my vehicle with dog prints, dirt and hair everywhere in the backseat and back area of car. I had to take it in numerous times TRYING to get the trim fixed, still NOT fixed properly. When I took it back the final time it was to fix the trim and he was going to fix the paint job for the pitted area THAT WAS NEVER NEEDED TO BEGIN WITH. It wasn't ready in the timeframe he told me it would be and when I told him finally I would be picking up and asked if trim was done, he said he was going to charge $2000 more to the person that paid and if I wanted trim fixed then he would charge me for anything extra. The trim was part of the original repair that was NEVER fixed. The paint job is crap and still pitted and he left a paintdrip on driver side. He didn't want to give me my car until more was paid and I said I was picking my car up, period. He had numerous reasons and excuses as to why things weren't done correctly; an employee who was stealing, employees who didn't speak English and didn't understand when we talked about the trim needing fixed. The side fenders don't line up tightly, the trim isn't tight, total disaster. Also found out that the splash shield underneath was never replaced or repaired, had to order new and have Valvoline put on as it finally came loose and just dragged under the car. I was told, because I was very upset and wanted my car repaired the right way, was that I was the worse customer he had ever had. Explained to him that he wouldn't be happy if someone repaired his Charger the way my vehicle was repaired, and that was why I was the meanest, bitchy and worse customer. I still have to have the front end all removed and replaced correctly, but it will be done by someone who KNOWS what they are doing. FALCON DOES NOT! IF YOU TAKE YOUR VEHICLE THERE, BE PREPARED FOR A CRAPPY JOB!!!!
Very knowledgeable and very helpful,called looking for 2 tires for my explorer and he had them and very reasonably priced, will definitely buy from him again
After being turned down by other body shops to repair our granddaughters little Mercedes convertible ( told it wasn’t worth it) these guys took it on and did an amazing job of repairing it. It looks beautiful and no issues. It’s not always about the current value of the car vs the expense of the repair. There were a lot of emotions behind keeping not junking this beauty. Many thanks to these guys. I would highly recommend them to anyone!!
very bad owner. had the experience of buying a transmission that turned out to be in non-working condition. The shaft did not work and there was no oil pressure. We agreed that I have 30 days to return it. When I returned his transmission in the same form, he said that I had broken it, and would not return the money. Now we will meet in court. I do not recommend doing any business with this company.
Was in contact about a vehicle that had for sale and I called to inquire and said I was interested. They held the vehicle as promised even though I had a short delay. Was easy to work with and transaction couldn't have gone better. Recommend to anyone.
I’ve done different kinds of jobs with them for two years + and I can tell they are very responsable, prices are affordable and if they mess up in any way they take their responsibility's and response properly. 100% recommended. Soran, German and Jessy are a great team
Falcon body shop did body work and a complete paint job on my Honda Civic. The body work and paint job was superb. The owner told me a time frame for the work to be complete and they finished on time. The price was reasonable. I would definitely take my vehicles to this shop again.
Falcon Body Shop recently did body work on two vehicles for me. The quality was excellent and the attention to detail was appreciated. The owner went out of his way to accommodate me concerning the cost of the repairs. Well worth the drive.
Falcon Auto Body is a great shop run by good people who treat their customers well. While road-tripping from Texas to Ohio I ran into serpentine belt issues and needed a quick fix late on a Saturday night. While most places had closed early, Soran at Falco Auto answered our call and were able to quickly fix the broken belt and get us on our way. Great customer service and great experience! Highly recommend Falcon Auto.
The owner went above and beyond to help us get the part that we needed, and to top it off was incredibly kind and seemed very trustworthy! Needed a fuse box and he helped remove it, and on top of that I happened to need one wire from the harness, and instead of charging 500 for the whole thing, he only charged 50 for the wire that was needed, which would make the harness difficult to sell, he definitely earned my gratitude for all of that. I highly recommend them and I will be back if I ever need another part! Thank you so much again!
A plus plus review here!! My daughters car was in an accident in Oct 2022, had it at two shops in BG that could not get to it. 4 months later, car still not fixed, God lead me to a google search and I found Falcon Body Shop. In less than two weeks my daughter’s car was fixed and better than it has ever been. Fair prices, fast service, quality work, above and beyond is all I can say. The owner stayed in contact with me throughout the whole process and kept me in the loop on everything. I will refer Falcons to anyone over and over! I will never waste time going anywhere else again, this is the only body shop I will ever take my business to! Thank you Falcon’s, you have a lifelong customer in my family!
I brought my vehicle in to Falcon’s to have it repaired. They did a fantastic job on the repair itself and was kind, knowledgeable, and easily accessible during the entire process. Their prices are reasonable also. I would recommend Falcons body shop to anyone I know who needs good, honest work done on their car. A+
I recently purchased a 2008 Nissan Altima for my 16 yr old son. We drove 4.5 hours from Knoxville TN to get this car. When we got there he offered to change out the dashboard since he had another one...which we gladly said YES. He also, without asking, replaced the air compressor so the air conditioner would be working its absolute BEST. After a short trip to kill some time, we returned, the dash looked great and the air was crispy cold! The car drove live a dream all the way back to Knoxville and has been amazing. Love the car and loved the service. Highly recommend, they know their stuff!
Loved the service, great price, very friendly, did such a great job we took a second vehicle to them. Wish I’d taken a before picture, there was damage on the door and above the tire, looks as good as new!
When many auto body places said they were not even taking appointments for several weeks, due to the recent tornadoes I assume, Falcon got our daughter's car in right away. They may not be the fanciest place in town, but they are the friendliest and they did an excellent job on our daughters car. Definitely recommend them.
After the tornadoes that hit Bowling Green they took care of my damage and did a great job within a week of receiving my car! Definitely recommend them to anyone who wants good, reliable, and quick service.
Had an accident, gave a reasonable estimate and I decided to go with Falcon! Got it back in less than a week even with the holiday weekend. They went above and beyond, the car looks great! Even newer than before. Thank you for your exceptional service! Highly recommend
After visiting a few shops in the local area I discovered Falcon Body Shop and Collision Center. My issue was the rust that had developed in the drivers side wheel well. I tried to fix the issue myself but didn’t have the time to do it the right way. After bringing the truck over for an inspection and discussing the best fix prior to painting it myself - we agreed to have the work done the next day. 3 hours later, my problem is solved! Very affordable rates and willingness to help. I will definitely come here for all of my body shop needs in the future. Recommended for anyone trying to do similar work.
Thanks again!
From my experience, these professionals will bend over backwards to accommodate their customers no matter what. While my car was in their repair shop, Brandon, one of their mechanics, chafuered me to and from my apartment several times. Additionally, the owner, Sehran, searched high and low to yield quality parts from various companies so I wouldn't be scorched by the dealership's prices. Once they had all the pieces, they were able to complete 95% of the bodywork in two days and delivered the car back to me late at night. If you take away anything from this review, it should be that these guys are trustworthy and dedicated.
If you want prompt, reasonably priced and quality repairs, this is the place in Bowling Green. I took my Toyota Highlander there after getting estimates from some of the bigger places in town (On Scottsville road and the other places near Kentucky Street). Falcon was at least 50% cheaper than the lowest estimate. I liked the work on my Highlander so much that I took my 2012 Sienna there too after it was rear ended by an uninsured motorist. I am very happy with my Sienna after the repairs, it looks like new. Getting the place on the phone is difficult as the voice mailbox is full, so I recommend just showing up there with your vehicle to get estimates. Overall I highly recommend this body shop.
Falcon Body Shop did an EXCELLENT job repairing our damaged VW cc sport. Someone had rammed into the front of the car, while it was parked, and destroyed the bumper and grill of the car. Falcon worked directly with the Insurance Company and kept me informed along the way. Not only was the repair flawless, I had one of the best Customer Service experiences to date. I cant rave enough about the quality of work, the helpfulness of the staff, the awesome communication and most importantly to me, the customer service from start to finish was unmatched.
Very reasonable prices and great quality work! I would highly recommend going here if you are looking to get your car worked on. I rear ended someone and had to pay out of pocket to get everything fixed. The price was very reasonable, and everything on the car came back looking like it should. My car runs perfectly again. Very very pleased with the service!
My Toyota Camry got rear-ended and they fixed the back bumper in just a few days! I was so happy with the quality, it was as good as new. They even helped me deal with the frustrating insurance company of the person who hit me in order to be able to get the job faster, and helped me to get a rental car.
My wife has totaled her 2008 Toyota Camry in an accident. We have decided to put it in this shop based on good reviews they got from people. Soran and his crew have done a great job on her car even though it was badly damaged. He is a guy of his word and he doesn't promise something he cannot deliver. My wife's Camry looks better now than it was before the accident. We highly recommend this shop to everyone who wants to give a new life to his car for a reasonable price.
My family had their van’s transmission/fixed here! I highly recommend this place! Their so nice! They made the process so easy and fast! And it’s a family business, Anytime you have a question their so easy to communicate with! They’ll answer all your questions! They picked up our van from my family’s home. And the day they told us is was going to be ready it was ready to pick up, For sure going to get future car work here!!!
I had a FANTASTIC experience with Falcon. There was a huge hole in the back of my car from sliding off the road. They fixed that side AND found another issue that the insurance company missed AND fixed another body issue that I'd been putting off for a long time.
The best part of working with them is that they were super approachable, I asked some dumb questions and they gave me great answers. Then, when I picked up my car they walked me through all the work they'd done. It was just a bang up job by great people.
I had gotten into an accident recently and took my car for repairs to 2 other places and the people where not consistent on pricing. They were very rude and not honestly. But falcon body shop. Was honestly very friendly and the price they told me did not change upon the date my car would be fixed. Love this place and the people I highly recommend this to anyone who needs to fix there car easy and stress free.
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