Walker Automotive in
Elkton (KY)

The staff treats you like you are family, I come from another city just for this shop to handle my car issues. They not only complete the work you ask for but they go a step further by checking your vehicles history so that you don’t miss out on recalls or future repairs or check-ups. I will not name drop because the whole team deserves more stars then I can choose here. Since they do have finance companies they work with you don’t have to feel the pressures of repairing one thing at a time. You can drive away with the peace of mind that you haven’t spent outside your budget and they even have shuttles or loaner vehicles so you don’t have to stay and wait for repairs to be completed. Even if I have simple questions or need information they are so knowledgeable and don’t mind getting my questions answered. Thanks guys and gal, I will make sure I spread the word that your all are the best thing since sliced bread!

I found Walker Automotive through a Google search. Since I’m in Clarksville, I initially assumed they were local, only realizing after my first call with Will that they’re actually in Kentucky. Even so, based on their reviews (and how great that first phone call was), I decided they were worth the drive. And I’m so glad I did. When I arrived, I was greeted by Martha (I think!). There was another lady I encountered, both incredibly kind and welcoming. They were expecting me and got my truck in quickly for evaluation. I originally went in for what I thought was a simple serpentine belt replacement, but it turned out there were several other critical issues that needed attention. Will walked me through everything, helping me prioritize what had to be done immediately and what could safely wait, which I truly appreciated. The technicians, Anthony and Shane (I believe that was his name), did a thorough, professional job and completed the work in a timely manner. And bonus points: Walker Automotive provided a loaner car for a few days, which was a huge help. Will kept me updated throughout the entire process and even made sure I was well taken care of when he wasn’t in the office. The whole time, it was driving me crazy because Will’s demeanor and customer service reminded me of someone from a movie, and it finally clicked while writing this review: Barney Thompson, the hotel manager from Pretty Woman! You truly feel like a VIP at Walker Automotive. They are absolutely worth the hour drive. I left with complete confidence that nothing was going to fall off my truck, thanks to their quality checks and the genuine care they show every customer who walks through their doors. 10/10 recommend. Thanks, homies!

It truly is refreshing to see a Shop be totally honest with your vehicle and its Repair. I will feel comfortable taking my vehicles to Walker automotive in the future because they did not try to take more money from me than was necessary to figure out what to do with my vehicle. They kept me informed the entire way and upfront about everything that was happening. Communication was great it was by phone calls and texting. Do not be afraid to use the shop. They are worth their weight in gold because of their honesty which you do not find in a lot of places, but you do here.

From now on this is the only place I will bring my vehicle. Eric who inspected my van was up front and honest with me. He showed me what was wrong with it and took it for 2 test drives. He explained everything and answered all of my questions. Everyone was so friendly . I didn't expect the shop to be so clean. I would highly recommend having your vehicles repaired here.

Very friendly staff and technicians. Very knowledgeable. Also the courtesy shuttle was appreciated. Thank you.

Front office staff were very personable and polite. Waiting area was comfortable and snacks were a nice touch. I really appreciated that I was walked back to where my car was being worked on and that the mechanic himself explained what he had found. Once my car was completed, the mechanic again came to speak with me; concerned that he had had to lower my headlights considerably. It turned out they were perfectly positioned! I couldn’t have been more pleased with the work on my car. I will continue to bring my VW BEETLE to Walker automotive.

always a great experience when taking my vehicles to walker. you cant beat the work and honesty from this place.

Only car shop in the area that specializes in European automotive. I can say that customer service here is phenomenal, everyone is super attentive and detailed when it comes to breaking down what is going on with your vehicle. I found where I will be bringing my car for any future needs. They genuinely are honest and care about getting your vehicle up to speed. I also did not feel pressured into extra work that they were suggested I get done as well.

The techs at this shop are fast and reliable. Very knowledgeable about the vehicle I took in to them. Excellent service and I highly recommend this shop!

Walker Automotive with technician Shane Diggs did a complete and thorough service on my 2015 Maserati. Living in the country far from Maserati services, it is great to have a competent service center nearby. I Highly recommend Walker Automotive especially if you have a less common vehicle.

They were able to diagnose the car quickly and get in contact with my warranty company to get everything taken care of! No hassle and extremely professional!! Customer service alone gets them 5 stars!!

All of the staff members were very kind and helpful. Even though I had to decline their service because of the cost, they still were very kind and helpful. They still throughly went over my issues with my car,and offered recommendations. I appreciated them very much, and will keep them in mind for future car issues. Thank you Walker Automotive for the wonderful experience.

Had to return to the shop for an electronic control module that was provided by the car manufacturer and installed/programed by Walker Auto. The shop quickly got my car in to verify the the ECM was in fact faulty. Walker Auto went direct with the manufacturer in Nashville and ensured that a new ECM was ordered, installed and properly working. The shop made this process easy and kept me informed along the way.

Over the past 3 years, I have taken my car to different places in Nashville to ask them to do a full diagnostic and tell me everything that’s wrong with my car. With a shortage of mechanics, most places don’t have time for that. It takes 2 weeks just to get a car in somewhere – you have to make an appointment now – which is crazy. I didn’t feel safe driving my car, because I couldn’t get anyone to go over it in detail to let me know everything that needed to be fixed. A good friend from Kentucky recommended that I drive an hour and 20 minutes to take my car to Walker Automotive. My friend speaks highly of them, and so I did. From the moment I walked in the door, Eric, Dustin and Will welcomed me with a smile. I was immediately impressed by not only their friendliness and compassion, but their knowledge, expertise and professionalism. I also witnessed how they treat other customers, as well. Walker Automotive is a high-end place, but you wouldn’t guess that because the owner and employees are all salt of the earth. They take pride in what they do. They were VERY thorough. They fixed everything on my car, and even gave me a loaner car to take back to Nashville so that I wouldn’t miss any work! Another thing I noticed is that whenever someone would come from the garage area – whether a mechanic or another employee – they, too, shared warm, welcoming smiles. It seems that these folks all enjoy working there…which says a lot. It was totally worth it to drive all the way to Elkton and back. I now have a car in excellent working condition, and for the first time in over 3 years, I actually feel safe driving my car. I’ll be able to drive this car for years to come. I am forever grateful for this amazing crew, and I highly recommend Walker Automotive!

They kept us informed of the problem and how they were coming along with the repairs. They also got someone to come get us and the car quickly. Will was so helpful and professional. Thank you

Eric and the gang at Walker Automotive are hands done the most professional, Proficient automotive specialists that I know. Their work is extremely thorough, they only use OEM parts, and their multi point inspection service isn’t designed to sell you something that you don’t need, but it’s designed to make sure that you get the most life out of your car. You will never be disappointed ever.

My experience at Walker was perfect. Eric was very much in tune with my needs and very professional. As a matter of fact, every call answered by anyone at their facility was a good experience. Everyone is polite and upbeat, which says a lot about the culture of where they work. The team at Walker did extensive work on my 2018 Navigator and I have had no issues with any of the repair so far. I highly recommend taking your work to Eric and his team. Great work!

Walker Automotive excels in their work. When you entrust your car to them, you can rest assured it will be done exactly as promised! Might I mention the loaner vehicle gets and A+ in my book! I would highly recommend them!

Eric was quick to give me a thorough review of my vehicle. He gave a me complete breakdown of each maintenance issue needed. I have 130000 on my Honda (7000 were miles I put on the car). It seems after 50000 most of the maintenance was ignored. Eric takes cash, credit & has financing available. He made getting the work done an easy decision.

When I contacted Walker Automotive I received friendly, welcoming voices from staff member that took care of my appointment and was able to use a loaner instead of waiting in their office. Was very appreciative of their service. I received text messages and phone calls regarding the status on my vehicle. Great service.

I had what I thought was just a slow leak on one of my tires; I really needed it checked out as my wife and I would be traveling back and forth to Nashville the next several weeks. After inspection of the tire, it was found to have a stem valve gone bad and was promptly replaced. Josh showed me how it had cracked at the seal and stated it would just deteriorate further if not corrected. Thanks to the GREAT team at Walker’s! Jamie/Paula

Walker’s has always been quick to respond when I need them. Repairs are timely and professional. Great communication about the status of the repairs and anything that may cause a delay. Will not rush just the job, takes the time to do it right. They honor their warranty without issues.

I give Walker 5 stars. They got me an appointment the same week and has my Range Rover running like new. Andy took care of everything I need and also contacted me before and after my truck was fix. Great communication over all. I will recommend Walker automotive ?. Thanks Andy

Without a doubt, this is the most reliable and trustworthy automotive repair team I've ever encountered in my entire 48 years!! Andy and his crew demonstrated remarkable integrity and dedication, ensuring my vehicle wasn't handed back to me until the engine was thoroughly fixed. Andy, my heartfelt thanks to you and your team. I've been enthusiastically sharing with everyone I know about your exceptional workmanship and the honest experience I've had with all of you!

I am definitely pleased with the service I received from Walker Automotive. The staff is friendly and professional! My truck was in and out within a few days! Mike explained initially everything that needed to be done to my truck in order to find the issue causing my coolant leak. I was promptly informed of any other issues found during the repair and the costs. Lastly, I can’t forget to say thank you to Larry who drove me to my home and back for pickup safely. There aren’t many mechanic shops close-by to work on my Jaguar, but so glad I came across this shop! 20 out of 10. I am definitely recommending this shop to all of my friends and family! Thanks for your service!

Walker Automotive has been consistently, amazing. Excellent service, fair pricing, and great people. They are the ONLY shop in the area I trust to work on my Maserati and Range Rover. I highly recommend. Loyal customer.

A+ Experience. I had issues with my car and had it shipped here hoping to get it fixed. Not only did they get it fixed i was kept up to date on what was going on and what was being done . The invoicing for each task and communications were top notch. definitely recommend anyone looking for a good mechanic shop to use walker automotive. Great folks. Super fast turn around times. Appreciate everything they did for me! Will definitely use them again