Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Jade Towing and Recovery LLC. Is a locally owned and a locally operated Business. We take pride in every call to ensure that each customer is back on the road in a timely manner and satisfied with our services. With certified operators and a modern fleet of equipment Jade is ready to handle any issue that you may have from Towing, Recovery, Roadside assistance, Light and Heavy hauling and much more! Give us a call at 888-985-5233 today!
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about JADE TOWING AND RECOVERY LLC. in Richmond (KY)
I have to say that this company has my business if I ever have to use them but I highly recommend this company for any of your towing and recovery needs
I'm from Georgetown Ohio and I was in Winchester Kentucky yesterday picking up a car I bought and my truck blew up on Kentucky 15 and AAA sent Jade towing the driver was awesome and very professional and helpful I was highly impressed with everything and the wrecker was awesome great job Jade towing and recovery you guys are amazing and I appreciate the help and the service with getting my truck to the house
Guys did a great job helped me out in a desperate time of need and didn't charge an arm or a leg. Driver, Chris was very nice and professional. Drove me and my wife and truck and trailer 3 hours 1 way on a Saturday night in the rain. Forever greatful for their help.
Cody was a pleasure to deal with. His communication was excellent, his truck accommodated our low profile exotic, was new and well kept, and our conversations were engaging during our three hour trip tonight. He would ask us if we wanted to stop-by to use the restroom, buy drinks/snacks, or just to stretch periodically. He drove safely and got us to our destination safely. A+
Dalton was driving behind us when a vehicle tried to pass and hydroplaned into our vehicle he stopped and helped me and my family out of the car,helped get our belongings out and took us to enterprise to get a rental so we could get home. The world needs more people like him.
Very pleased with the service! Had a flat due to a nail and needed assistance putting on a spare. It took less than an hour to call and have someone come out to help! Scott was very friendly! Would definitely use them again in the future if needed!
They always come through for me in a pinch (I use AAA). They're fast and most are friendly. The only complaint I had is when I was checking on the status of where my car was, my friend that was driving me home to my truck joked and said "how much is that thing worth?" Referring to my car. The towing man said "I don't know some old lady called for a tow" first of all?? What the actual hell?? Who says that?? I left a complaint with the operator who forwarded my information to the supervisor. The supervisor and I played phone tag for a few hours until we both gave up. Would've gave them 5 stars if it wasn't for that rude and ignorant employee. Other than that, amazing service!
This is my second time using them. By far the BEST customer service. Their entire team is so respectful, helpful, and just honest. The world needs more companies like them. I never felt uncomfortable or like I was being scammed. These guys are just the absolute best!! My car was done for and they were just so understanding and helpful. So grateful for them!
Austin was excellent. On time , professional service. We moved a CT scanner into a box truck with their help & you would think they do it every day! Highly recommended, fair pricing.
10/18/24 THESE GUYS ARE AMAZING! Having worked in the Towing industry on and of for over 20yrs I gotta tip my hat to these folks. Saying they are Respectful, courteous, professional and lightning fast is an understatement. We hit a brake shoe from a big rig and busted a tire. On a Friday night with tons of traffic I called in to the dispatch office at 8:02pm and was back on the road and homeward bound by 8:37pm. If there was 10stars I'd give it to them, Thanks guys for helping an old broken down Tow Operator out!
I would recommend this company to anyone. I called and within 15-20 minutes they were in my driveway and got my car towed to Winchester. Dustin McCoy was the driver and he was the sweetest most polite young man I’ve met in a while. Very professional. Thank you Jades Towing you made my day a little less stress free.
Shout out to Scott! Thank you so much for coming out and helping me get back on the road!!! My silly mistake cost us both time; I appreciate your professionalism while getting my car unlocked. Will recommend Jade towing for help when needed!
I am a college student who knows nothing about cars, and Scott was very kind and helpful. He helped me get my donut on and told me the next steps to take !
Great company. I had a vehicle broke down in Berea and within 5 minutes they showed up and it was on its way to London for repairs. Great professional drivers. I really can't say enough. They really take care of first responders as well. Definitely will be calling them again.
My driver was Nick, and he was extremely hospitable, polite, and even attempted to get my car going. Went to my destination and then took me to my hotel. I would absolutely recommend them for anyone in a jam!
Had my mother call me, car broke down in traffic on bypass. Nick came very quickly. Was professional, friendly and efficient. Highly recommend. Thank you, Nick for your help!
Outstanding service. The driver Sean called and was onsite in less than 30 minutes. Knowledgeable, Friendly. He wenched out our stuck Ford Flex and we were on the road in about 15 minutes after he arrived. Great overall experience!
Was very friendly and helpful throughout my whole visit with them and they started to tell us that we would have to wait until Monday morning to get our vehicle but then they said they would go ahead and send a guy to unlock the gate for us and let us get it thankfully. We just needed to examine the situation to them and then they helped us right away. Very friendly drivers as well.
We’ve used Jade multiple times for different services. One to have my vehicle towed, and the other to unlock my door. Tremendous service from both technicians. Very polite, prompt, and more than helpful. I’ve already recommended them to friends that have needed help and they’ve all had the same experience we did. Will ALWAYS call Jade for any services we need!
Cameron and John were extremely helpful, courteous and compassionate. I broke down this evening 2 hours from home and they made sure we were safe and got us towed off the highway to a safe spot. Highly recommend!!!
My daughter broke down returning to campus on Easter day. The rest of the family was still out of state. But Jade towing had her car picked up off the interstate and at a repair shop in less then an hour with a reasonable price.
Professional and great service.
Dylan and his crew are exceptionally professional and prompt to respond. I had locked my keys in my car. Although it was nearly 8:00 pm, he personally responded because his other staff were on other calls. I can’t stress enough how much I appreciate all of his help!
Jade was great! They came and towed my car to a mechanic shop here in Richmond. The service was seamless and professional. The first and only call I would make for any towing needs.
Jade is all I use for my towing needs. These guys will go above and beyond for you. They once picked me up in Lexington in the early morning hours on my way to a conference. I knew in a city like Lexington there would be plenty of those types of businesses around but I thrusted Jade so they drove from Berea to pick me up in the early morning hours and drive me and my car back home to Berea. It was a job well done.
Another time I had an accident in which I went over a large bluff, all the way to the bottom. in Jackson County and again I called Jade and they were there in no time and had to use their specialized equipment to even get the car up on the road and they had no issues at all.. I would definitely recommend trying Jade they get my vote!
Very pleased with Jade Towing! Sean arrived within 10 minutes when we received an initial estimate of 45 minutes from AAA. He had excellent customer service, even going the extra mile to drop us off at a nearby hotel after our car broke down late at night.
May 08, 2023
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