Copart - Earlington in
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Address:700 Sandcut Rd Bldg 1, Earlington, KY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto auction
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Website:
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Zip Code:42410
Working Time and Location
What clients say about Copart - Earlington in Earlington (KY)
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A relative called earlier today to ask about a car they had purchased. Here's the thing though, they don't speak English, and the machine that answered had a Spanish option, so obviously they expected a Spanish speaking person to answer the call; an English speaker answered. That's not the problem though. The problem here is that they had asked for a Spanish interpreter, and they told them to wait a moment. I KID YOU NOT, they left them on HOLD for OVER TWO HOURS. Another thing you should know is that they close at 5, so they didn't even bother hanging up or just straight up tell them to call another time. Before they were put on hold, the call in total lasted about two or three minutes, so what we're dealing with here is that they seriously decided to leave my relative on HOLD for TWO HOURS AND FIVE MINUTES BEFORE THEY CLOSED. If you guys are too poor to pay an interpreter just say so.
Feb 25, 2026 -
Very irresponsible people work here, we waited for our cars for an hour and a half, no one does anything
Jan 06, 2026 -
Extremely disappointed with my experience with this copart location. (TL;DR - They damaged my vehicle and parts were missing when it was picked up and then refused to take accountability). IF YOU OWNER RETAIN YOUR VEHICLE AFTER AN INSURANCE SETTLEMENT, INSPECT CAREFULLY FOR MISSING PARTS AND EXCESS DAMAGE. Why? Let me break it down to you. My vehicle was deemed a total loss by my insurance company after an accident. While going back and forth with insurance negotiating a settlement, my vehicle was stored at copart awaiting the settlement. Once my settlement was finished with insurance, I returned to copart to pick up my vehicle since I wanted to keep it. At no point was my title signed over. Upon picking up the vehicle, I found there was damage underneath the vehicle that seemed to be caused by the front end loaders they use at the yard to move vehicles around. Additionally, critical drivetrain components were no longer on my vehicle and were simply "missing". Nowhere on the estimate of damages was this addressed. Even though they could see that there was some mild frame damage, they allegedly don't look underneath the vehicles. If you don't know much about vehicles, the frame is located under the vehicle... so therefore they would have had to look underneath. The parts that were missing and the excess damage would have immediately stuck out to any trained individual assessing damage on a vehicle, as these components are critical to the vehicles' operation. I brought this up with the GM, Rita Groves. I gave detailed descriptions and provided picture documentation. At this point she allegedly brought it up to the regional manager and they allegedly investigated themselves and found that they weren't liable. So now here I am. Just somebody who retained their vehicle after a wreck and the yard where it was stored damaged it even more than the accident did. The money to repair this excess damage nearly exceeds the cost it would have take to repair the damage originally done to the vehicle in the collision, therefore doubling my repair costs. All with absolutely zero accountability from the GM and allegedly the regional manager.
Nov 30, 2025 -
Very bad location. They cancelled my appointment when I walked in the door. I was the only driver there and they didn't want to help me. They were talking to each other there, and they weren't even interested in doing their job.
Aug 22, 2025 -
Don't even come without appointment. No one going to help here. Very bad location
Jul 11, 2025 -
Absolutely helpless location. No humanity at all. Office workers unprofessional.
Jul 11, 2025 -
Good Copart. Jessica is very polite and nice person, thx to all the staff. Good luck
Jan 16, 2025 -
The Earlington location is one of my favorite locations to visit. Every time I walk in, everyone has a smile. Melissa is so helpful with any questions or concerns. TOTALLY SATISFIED! 10/10
Nov 07, 2024 -
IT IS A PASST DUE APPRECIATION TO COPART MANAGER AT EARLIGTON DURING MY VISIT 4 WEEKS AGO WHAT A GREAT SERVICE AND CLEAN AND ORGANIZED FACILITY THEY EVEN OFFER FREE COFFEE AND DRINKS TO THE CUSTOMER WHICH TOTALLY DIFFERENT THAN ALL COPARTS I HAVE BEEN TO WHICH OVER 60 COPART WHATEVER THIS MANAGER DOING NEED TO BE APPLIED TO ALL COPART KEEP UP THE GOOD WORK THANK YOU SOOOO MUCH
Oct 22, 2024 -
Lana is the best! She helped us after a mix up of key fobs we sent the wrong one. She located it and a driver dropped it off the next morning! Thank you so much!
Aug 02, 2024 -
I recently purchased a car that was listed as runs and drives. When I picked up the car, the gas tank wasn't even installed. There was no possible way it could have ran. Very deceitful company practices. I tried to call to discuss with someone but my call was avoided every time and calls were never returned.
Mar 07, 2024 -
Terrible customer service very unhelpful staff worse copart experience by far had to wait forever and the lady at the ft counter was rude and unhelpful
Oct 21, 2023 -
Every Copart should use this location as a model. Easy in easy out. First time ever at a Copart that I gave more than two stars. Great job guys!
Feb 08, 2023 -
The ladies there are fantastic to talk to and a pleasure to do business with.💯
Dec 31, 2022 -
Best Copart I’ve been to, hadn’t even been there 5 mins and they had me loaded. In and out in under 20 minutes
Jul 25, 2022 -
The folks here are absolutely the best. Spotlessly clean, well run operation.
Mar 25, 2022 -
Customer service at this location is amazing. Love working with Rita and all the others here at this location!!
Feb 06, 2022 -
One of the best coparts. So much better service than most that surround especially louisville .
Jan 30, 2022 -
Absolutely BEST Copart yard I’ve ever been to. Very impressed with service and how it’s organized.
Dec 25, 2021
Nearest Junkyards to Copart - Earlington
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked