I had a great experience buying my car here. The sales team was friendly and helpful, and the process was straightforward. I'd recommend them to anyone looking for a new vehicle!
If you are looking for a nice car or truck give the Hall Family Autos Company a call. These people are in the business to make your car buying experience easier and better, they try their best to checkout all the cars they buy before they go out , Adam, Lee, and Tony are friendly and knowledgeable and know how to find great cars , they have years of experience so give them a call if you need a vehicle.
We’ve been shopping for a new vehicle for several weeks. Test drove many cars trying to decide what would work best for our family. We came across a Subaru Outback at HFA and scheduled an appointment. Adam and Li listened to our needs and didn’t pressure us. We appreciated the easy transaction and laid back sales approach.
Quick and easy transaction. Team was friendly and it was an overall pleasant experience though I had to stop and fill up with gas just to make it home.
Me and my wife went there not thinking we were going to purchase anything due to us filing bankruptcy. We walked through the door and greeted us with a smile and firm hand shake. We told him we were looking at one of thier Explorers and what price range we wanted to around. They jumped on it right away and got us approved in a timely manor. Me and my will be going back for our next purchase.
Bought my 2016 Ram 1500 here after looking for a couple months. Got a real nice truck at a really good price…..great people to work with ! Will definitely buy here again !!
edit after buying this 2015 jeep wrangler from here 8 months ago.
If I could give -0 stars I absolutely would. These people will make you think they care about helping and then screw you right over. This jeep lasted not long until started having every issue you could think of. I am now 9 months pregnant and when jeep was in their shop to be fixed for what we specifically needed fixed and asked for (mind you all the lights on the dash were on plus check engine & that the codes stated needed fixed)- the guy suddenly wasn't a mechanic anymore and replaced random parts and didn't fix what was actually needed. When my fiancé called because dash lights were still on once we received vehicle back and they didn't fix what we needed fixed after paying them more money-the guy proceeded to get rude because he was mad my fiancé called upset and asked him "what was he going to do about it." As someone who has a toddler and was 8 months pregnant at this time it was very disgusting how these guys were acting all because they didn't want to fix the garbage they sold us. I explained to them I needed all the stuff working because I was going to have a newborn and then the heat went out next. Sad to say they did not care what so ever. These guys will have you sold when you meet them but DO NOT fall for their BS. I am fully convinced they cleared all the dash lights before putting on the lot to sell. They will take advantage of not a lot of knowledge or first time car buyers as well. They should be completely ashamed of themselves.
I will say I was able to go to another dealership at Law Chevrolet and they sat with us all day long and actually took care of us and was genuine & got us out of that piece of shit vehicle and contract we were screwed over on. Upgraded us to a 2025 that has absolute no issues that will be SAFE for my 2 children.
Avoid this place at all costs.
I've never taken the time to leave a review anywhere, I found that my experience with Lee and Adam was well worth mentioning. After being knocked around at the big dealerships, HFA will make you feel at home and help you with what you need with honesty, integrity, and top notch service. Thank you again fellas!
My experience was satisfactory, though I noted a discrepancy between the quoted vehicle price of $15,000 and the final paperwork reflecting $16,400. This was an oversight on my part, and I acknowledge my responsibility for not catching it. I believe there's room for improvement in overall transparency. I advise future customers to meticulously review all documentation for additional fees. I will likely consider alternative dealerships for future transactions. The Toyota Camry is running good so had to give them credit for that.
Great selection of vehicles and good prices. Salesman weren't pushy and not your typical "used car salesman" type. Fast and easy car buying experience and good decent people. 10 out of 10 recommend and would buy from them again.
Refused to listen, we didnt even get a chance to drive the vehicle we were interested in or even open the doors for it before they ran our credit without our permission. We were told they were using a tool that basically would give us an idea of how much payments would be and what vehicles were going to be in our range, then we both got alerts on our phone stating they had ran our credit.
Super shady!!!!!!
If 'Better Call Saul' was a car dealership, this is it.
There was not a single vehicle to drive on this lot that didn't have an issue. (I have receipts) the first vehicle, oil leak, second vehicle, CV joint was completely shot, 3rd vehicle the inside monitor was busted like someone got mad and punched it out before the repo man could drive away, trash scattered all inside, some old wendys gunk in the cup holder and I promise you it sounded like someone put a playing card in the spokes of a bicycle tire. One was so bad we couldn't even drive it further than a mile. I begged my dad not to purchase from this place because the red flags kept coming. When my dad settled on something and wanted to talk numbers, the 'manger' or whatever he is with his "slaps roof of car and tells you what a bad boy" it is attitude, brings a paper out and is all like "you can see i even have it listed $2500 under value" blah blah WELL YEAH BECAUSE ITS LEAKING OIL AND HAS A CURRENT RECALL ON IT FOR THE 2 SPEED CPU THAT WILL LEAVE YOU STRANDED AND SHUT DOWN ALL INTERNALS. I made sure to loudly tell him his energy was all wrong because instwad of takking to the mechanic about the cars issues in front of us, he placed a call, walked outside to talk about it, and then came back inside. If im buying a car, dont be a weasel and speak of the issues away from me. Of course to put icing on the cake, as we are sitting in the office, a prior customer pulls up and begins complaining about how he purchased a vehicle last week and it's now having to go to another shop to be repaired DUE TO AN OIL LEAK! So halls was loaning out another truck! How many times does that happen? Why are we not at least cleaning these cars first? I ask for the car fax and notice the recall, why didn't you bring it to our attention? These guys just want a sale and don't care how they have to get it. I had to walk out because all the red flags made me sick. Also, I really need someone to explain WHY the man replacing the windshields on 3 of these vehicles, had to remove the bumper of an SUV to do it... make it make sense jesus please. Save yourself.
Everyone come check out hall family autos. These people here are such great people, they will help you out with anything that you need. I spoke with Jonathan, Adam, and drew. They were all leading me in the right path. And they are very easy to work with all you gotta do is come and see them!
I recently had a terrible experience here that I feel compelled to share. From the moment I walked in, the service was unprofessional and disappointing. The staff seemed disinterested in helping customers, and when I asked questions about the vehicles, they provided vague answers and acted as if my inquiries were a bother.
What struck me the most was their unwillingness to assist in any meaningful way. I felt like I was just another number rather than a valued customer. When issues arose with the vehicle I was interested in, their response was dismissive, and it became clear that they were more focused on making a sale than ensuring customer satisfaction.
I strongly advise anyone considering this dealership to think twice. Don't waste your time or money here; there are plenty of other dealerships that prioritize customer service and professionalism. Your experience matters, and you deserve to be treated with respect and care when making such an important purchase.
These guys helped me out and did a trade with me, which is rare in most cases. Fixed a couple things on the trade and when I need some work done they did it for 40$ an hour which is off the charts ! The work was fast and clean. I highly recommend this place to anyone looking for an Honest deal. They have some really nice Vehicles here as well. So if your shopping for a Vehicle or need some work done then you should definitely go here !!!! WOW Thanks to the mechanics, Lee And Adam for the the repairs and the Great deal !!!
Drew took amazing care of us. If you know your price range/payment ability, there is a broad range of vehicles to choose from. Easy process from start to finish, and he didn't try to sell us on anything that needed more work than it was worth.
Wonderful customer Service, pricing, and we love our new car they were so helpful with everything highly recommend buying ur next vehicle from them! Adam Weafer and Drew were the great guys who sold to us very respectful and kind!
Honestly first time buying something as new as what we bought. Was very skeptical to spend what we spent. But it was honestly a great experience and wouldn’t have wanted to have that experience anywhere else. Very professional people. They helped through every step and had some of the lowest interest rates that we had found. We are very happy with our new to us Toyota Corolla. If your think about buying a new car give Adam or Drew a call today!
We recently made a cash purchase for a dependable used daily driver.
They listened to our needs, gave honest feedback, negotiated fairly on price, and fixed the minor service issues we discovered during the process.
We recommend them as a fair, locally owned, used car resource.
Thank you to their entire team.
Drove 5 hours with a check in hand to look at a truck so we were serious about buying. The salesman, Drew, we were working with was nice and was helping us out. We went inside to sit down and talk numbers and the owner barged out of his office while we were talking telling us about how “fairly” priced the truck was. There was a lot more wrong with the vehicle than the website led on for sure. They offered us money off and we went to lunch to think it over. We were on our way back to the dealership, ready to say yes and buy it (knowing we’d have to make immediate repairs after) when we found out about their “document” fee. $600 to fill out the title paperwork. That is ridiculous as I have NEVER seen a document fee that high. We weren’t even going to finance so they didn’t even have to deal with a bank or a loan. So the “discount” they were offering us felt bogus. We walked away because that felt like a punch in the gut. This dealer seems slimy and I would NOT recommend them to anyone. I’d leave a one star review if it wasn’t for Drew, but the owner left us with a bad feeling. THIS is why people distrust car dealerships.
After test driving multiple cars, I came across Hall Family Autos. Had a beautiful assortment of cars. Test drove my now new car and love it. Great service and friendly salespeople. Got me in and out in a very good and timely manner. 10/10 would recommend Hall Family Auto!
Big shout out to Hall Family Autos for getting me into this nice truck! I appreciate you guys are awesome! If your looking to find a nice vehicle these are the guys to see.
Li was absolutely great! Super helpful and easy to work with. They don’t add pressure to buy a vehicle you aren’t 100% with, so you can shop stress free!
Seen a truck on marketplace, went checked it out, they went the extra mile to make sure I was able to drive off the lot with it. Great people and great to do business with!!
