I highly recommend Missy A! We had multiple interactions about my vehicle and she walked me through the process step by step with grace, professionalism, and patience. I recommend Keith's towing overall but KUDOS to you Missy! Thx again
totaled out my car due to a hit and run at 3 am and this company ended up being the one to tow our car. this place is a joke refused to tow it to our home not even 15 minutes away and then refused to let us get out any of belongings nor mine/my spouses equipment. we were told we could come to the lot and get it, later that same day we called to make sure we had the right place *we did have the correct place* immediately we were met with a very hateful woman who answered the phone saying we were not allowed to come get any of our property without paying almost 600. if you are army or just happen to be needing a tow DO NOT GO HERE. you’ll end up more screwed calling them then anywhere else.
I had a very scary experience today coming home from UT Martin, where my truck broke down at the very end of an exit ramp coming into oak grove near ft. Campbell Blvd. I got out of my truck and ended up being locked out and stuck. Oak Grove PD came out and contacted Keith’s Towing to help with the lockout and potentially a tow. Matt was the mechanic/operator, and I have to say the service I received was absolutely impeccable. He spoke in level terms of what was going on with the truck with me, was incredibly kind, and even kept an eye on the truck for me once we got to a safer location so I could run in and calm down for a moment and get straightened up. Pricing for the service was awesome. If I need assistance in the future, I will absolutely utilize this company!
Called them to help move my RV from the dealership due to my truck being in shop. Matthew was really nice and though where we needed it was a tight fit, he didn't back down and got it where I needed it perfectly!
Bad customer service experience with Keith . They say one thing and do another, not reliable in regards to the auction process. I had a very shady experience. Not hospitable at all and very rude! In the end of the day if you would have disclosed the car was reserved which you didn’t twice , then I wouldn’t even have wasted my time or yours. Not trying to ruin your reputation or anything just wished you had been very detailed which you weren’t .You specifically told me and my mother that the dodge journeys were reserved. You told me other vehicles to not choose from . I called you also prior to the auction about the cars, and you yet again never disclosed the cars I mentioned were reserved. Which is not effective communication. Then even after the auction we still were trying to purchase the vehicle . You just at the last minute stated you wanted $1800. It is what it is. Thank you anyways.
Keith is the best mechanic around, I was having issues with my Jeep and the dealership was creating problems and not solving them. Keith had my vehicle for 1 day and fixes the issue for a really fair price. You cannot go wrong with this company.
Andrew and Keith’s towing were efficient and amazing. Everything went smooth from the time I called; to the time that they said they were on their way. Got the truck picked up and brought it home and off loaded it smoothly into the drive way. Thank you again for all your amazing work and the only company I will use as far as being towed home.
These guys totally saved me. My truck was stuck in the mud in front of my house and then my son's truck got stuck trying to pull me out! They got there fast and were super friendly.
Awesome, knowledgeable, friendly staff all around. Operator (Matt) was spot on with a difficult/ unique situation. Highly recommend, and will use again.
Andrew was the only bright spot in our day today!! Very professional, sincere, cordial and an all-around nice guy. He made us feel very comfortable and he took care of every detail with class. I'd recommend him highly. We were fortunate to use your services.
I found myself in a situation that I needed towing service & I needed it fast. The entire process was something that I wouldn’t have dreamed of, from the dispatch to the actual driver (Andrew) it was 2nd to none professionalism & respect.
After meeting with an agency in town in order to retrieve my truck, Andrew came in, hooked up & delivered my truck to Discount Tires ( free advertising here: any purchase over $500, you get 5 to 12 months, interest free) Andrew & I spoke to one another about my experiences & his in life and we both offered our thoughts & prays to one another.
There are times when I post reviews that I honestly provide consumers a snap shot of my experiences & adding a comedic element to it, this is one of those.
With the help of this company & its workers I was able to see what true Grace & understand was from folks that never had met me. They provided me with an overall win in a pretty off situation. So to Keith’s towing & automotive repair company, thank you for showing professionalism & understanding.
They were there when it was needed. They charged me a fair price and when Mikes Towing didn’t want to come out to me after saying they will be right out, it took Keith’s about 15 minutes after the call to get a text saying they will be on their way. Second time they’ve done. Thanks for the tow. I’d recommend them to anyone. The are friendly with the customers and show they care. 5 star review. Don’t think it could been any better out of the worse!!
Excellent service provided! Towed my truck to repair shop within minutes of my initial call. Operator paid special attention to small details when securing my vehicle to the tow truck. Pleasant, professional, and knowledgeable. Will recommend!
Had my jeep zj towed to the house by Matt. Matt had called me 3 minutes after getting off of the phone with insurance and was at my vehicle within 5 minutes. Tow truck was a 4th gen ram laramie edition which was a plus! Overall extremely satisfied with the service provided and would recommend this company to anyone looking for a professional tow.
Super professional service! Got picked up from the side of the interstate at night during a thunderstorm-absolutely no issues and super fast service. The guy that helped me really went above and beyond to make sure I was taken care of and could get to my next location safely. Would definitely recommend!
When my baby Pearly fell ill and needed to be rush over to Frost Alignment for emergency automotive surgery, cause Pearly is my only means to work and I only have so many days off. Keith's Towing showed up with all the lights and horns going, EXACTLY how that fiery chariot sent from heaven to pick-up Elijah did - 2 KING 2 10:11 NIV And in that same fashion, Keith Towing swooped Pearly on that anointed flatbed and wisked her off into sunset. It wasn't until the driver looked back over his left shoulder and gave me thumbs up through the window, did I notice the halo glowing over his head!! Wont He Do it
Thats when I felt in my spirit that Pearly, was going to okay.
Keith's Towing is God's official tow company in the clarksville area . Everybody else are just no good heathens and spirit aint in them.
Always use Keith's Towing. Be sure you tip to show your appreciation. And when you see a hardworking towman working on the side of road, move over a lane. Stay blessing and highly favorable, Amen.
Andrew was professional and polite. He went above and beyond and the service was fast. Prices are reasonable. Also the lady who answered my boyfriends call to get us a truck sent out was very nice and friendly as well.
Very seldom do I leave a review on most places but Keith’s towing really saved my day. I was on the side of the interstate and had been driving for almost 4 hours when one of my rear tires blew out. I used my roadside assistance to call and get my spare put on and to my surprise they had arrived in about 15 minutes with updates as to where they were at. I’m very pleased with their quick services and I will recommend them to everyone in the area
Hands down the best experience I've had! Arrived at my truck before I did, but didn't mind at all that i was still on my way to bring him the keys. Super friendly, easy to talk to, got the job done in a timely manner, and talked with me during the whole process instead of us working in awkward silence. He even know of some mechanics that may be able to help me get my truck back on the road again. I don't have a single thing negative to say about this company. They only charged $115 when other companies were quoting me anywhere from $150 to $175.
I normally never leave reviews about services or locations I go to, but Keith’s Towing, and Roy especially, went so above and beyond to getting our vehicle transported and taken care of safely. Roy called to let us know when he was on the way and what his ETA was. He even gave us some suggestions when we told him why we needed towing services and was just such a nice and socialable guy. He made the entire experience 100% stress free. Roy if you see this, thank you again. We appreciate your help and service so much
The guys were great. They were knowledgeable about my car and how it needed to be hooked so that no damage was done. They know the area and exactly where they were taking it. Best service ever from a tow company. Loved being able to talk to everyone from dispatch to driver like they were friends and family. Thank you all so much for doing what you do every day to help us get kur vehicles back on the road.
Excellent service from Keith's Towing. I requested roadside assistance through USAA and within a couple minutes received a phone call from these guys. The tow truck driver said she'd arrive within about 10 minutes and did. Very professional and courteous, and was careful about how my car was loaded, which was done smoothly and quickly. After the car was dropped off I received a text message notification, including a picture of the completed key envelope. Would definitely recommend.
Such friendly service. Called a couple times to gather information and all times the woman was so nice. Then the day I requested service, the tower gave me a courtesy call to assure me he’ll be on his way and his ETA which was accurate. When he arrived, he was so nice as well! Great experience overall.
Oct 24, 2019
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