What clients say about Maxxedout Performance And Truck Service in Catlettsburg (KY)
Maxxed Out is beyond the best bunch of guys and very knowledgeable. I drive a diesel Tahoe and have weird codes come up from time to time and they are always so good about helping out and fixing the problem and being a women they don’t make me feel dumb or take advantage. Would recommend them to anyone
You guys are the best!!
I had the unfortunate experience of running over a mattress late at night and getting the materials wrapped around my drive shaft. I’ll be honest, I’m always nervous about using a new shop because good ones are so hard to find. After trying for 12 hours to find a wrecker service to tow me to the dealership I was familiar with, 35 miles down the road, these guys said they could have a wrecker to me in less than an hour and would roll the tow bill into my repair bill. I felt like I was backed into a corner so I took their offer and hoped for the best while bracing for the worst.
Given the circumstances, I expected to be down at least a few days and that proved to be the case but they communicated every step of the way and were open to my input as well. An unexpected defect was found during repairs and they quickly got that resolved for me too.
There weren’t any hidden surprises when it came time for the bill and the quality of work appears to be very good.
Overall, my opinion of Maxxedout Performance is very high. I believe they did their best to get my truck back on the road as quickly as they could and I am very satisfied with the transparency and integrity that they seem to operate with. I will not hesitate to use them again should the need arise.
The only negative from my perspective was there is no trailer parking. But they seem to be a growing business so something could be in the works that I didn’t discover during my visit.
Nothing but praise to sing for Tyler and the rest of the crew at MaxxedOut Performance.
I was recently traveling through with my 2021 Chevrolet Tahoe. Out of no where a bunch of alarms sounded on the dash and the engine started idling really hard. First point of praise is I called almost every other repair shop or service center in the vicinity and MaxxedOut was the only one who would even take a peak at it same day to see if they could pinpoint an issue. After having it towed to their shop, they did some tests/checks and diagnosed a blown head gasket. Decided to leave the Tahoe there and go home. I needed a ride to the rental car agency and without hesitation Tyler offered one.
Few days later they opened it up and confirmed it was in fact a blown head gasket and due to the damage and cost to repair recommended replacing the engine with a new one. Tyler and Shay both kept me up to date on progress and let me know of any change orders to the work. Picked the Tahoe up this past weekend and it’s back to driving like a dream.
If you’re looking for a shop that’s owned and operated by a courteous and respectful man where you know your vehicle will be in good hands go to MaxxedOut Performance.
Was in a tight spot with a load to deliver same day. Shay at the front was quick and on point with the service. Extremely hospitable and professional service. They really helped me out
i should of looked at those one star reviews !!they all said same thing !!Hwy robbery !!Belt and tensioner cost me $2280 .And now they responded with some bs about me talking to shut business down??all we said is soon you will not have clients by overcharging them as much !!!!
Very professional crew! Fair price for the work I had done. My truck runs better than new. I can’t recommend these guys enough! You get the quality you pay for!
I can't state enough how grateful we are to Tyler and his team. Our RV broke down as we were heading through the area. It was a Friday but he couldn't get the part until Saturday. Even though the shop is closed on Saturdays, he offered to have a mechanic come in and get us fixed and back on the road. Shane showed up bright and early Saturday morning and got us fixed in a timely manner. Pricing was fair and comparable to other shops. We highly recommend Tyler and his team at Maxxedout Performance. Their compassion and work ethics are above par.
DO NOT WASTE Your MONEY THERE)))took us for over 7 thousand dollars,did up grades to a truck,,they said the motor was good in it but had cracked pistons,,never even tested anything,just said yes sir you do this your back on the road!!! completely unprofessional!!!just can't trust them,,we were out ,but they sure came ahead!and I guess in end that's all that matters to them,!not all people stand by there word!!!!never could use the truck again after they were done with it,,
Had trouble with my truck, took it in to get it looked at they charged me $294 Just for the diagnostics and gave me an estimate of over $10,000 to fix it.
I limped it back home to Indiana and fixed it myself with a $9 can of spray cleaner and 45 minutes of work be careful trusting this Business.
Trucker beware this place is highway robbery double charging truckers for service calls who charges 800 plus for a single brake chamber that's crazy .......
Tyler kept his shop opened late so I could get there in time to get parts for my truck. My ex left a bad review for maxxed out that was 100% not Tyler's or maxxed out's fault. Even after this Tyler was willing to go out of his way on a Friday evening to help me keep my truck up and running. Stand up guy and great shop. Always have the parts u need in stock.
Changed the headgaskets on my 6.4L F450. They guarantee the work for two years. Had it done a week before it was scheduled to be finished. Truck came back running great and they even stayed late on a Friday to work with my schedule for picking it up. From the looks of the vehicles in the yard they do work for the railroad and several municipalities.
March 2, We dropped our truck off at Maxxedout Performance in Catlettsburg Ky to fix the oil pump and was told it would only be a three day job, but the earliest he could get to it was March 9th.
They did a pressure test to make sure that was, in fact, the issue with the truck.
I ordered the parts they needed myself and dropped them off once they came in on Monday, March 21st. We were told they would get started on it Wednesday the 23rd. We called Thursday the 24th to check on the truck and was told they hadn’t started on it, but was getting ready to pull it in.
We called back Friday, March 25th and they still hadn’t started on it. We called Monday the 28th and they told us that they had people out sick for the reason of not starting yet, which would have been acceptable had they said that initially.
March 31st, they said our truck would be ready for pick up on April 1st. They called April 1st and said the rocker arm was broken and had to be ordered. Their mechanic noticed it was broken when the truck was taken apart and didn’t mention it when we ordered parts. They ordered the part and said it should be in on Monday April 4th.
We went down to talk to them and inquired why the rocker arm wasn’t mentioned when they gave us the initial parts list if they knew it was broken at that time. They didn’t have an answer.
April 12th became the new pick up date, we went to get the truck and they said the fuel lines were wrong and called Nissan about the fuel lines and Nissan said they are the correct lines.
We were charged 1700.00 more than the original quote and was also charged for parts they admitted to breaking.
Tuesday April 12th , we picked up the truck and one hour after picking it up, we broke down and had to be towed the rest of the way home. The bolt that holds the fuel injectors was not tightened letting them pulsate on compression
Nice people but I wasted fuel and my time. When told to be there so I could get part changed ended up they couldn't do it because motor was to hot. Common sense would tell you that but it is what it is. I personally am still looking for a mechanic to work on my truck.
Fantastic super nice people got on the repair and got it done I would recommend them to anybody they replace my trailer air bag in less than an hour and a half
Was told it would be around 2300.00 to fix our truck. Called to check out how much it would be. Was supposed to call us back but didn’t. What a shock when we were charged 5800.00. Truck runs great. But be sure you get a price!!!!
While I did not end up utilizing the services of this shop, it had nothing to do with anything negative on their part. My RV broke down in Catlettsburg on my way to Olympia, WA to start a new job. I was told I need a new transmission by one shop but wanted to try and drive it without my car in tow. The hope was that, without the weight of my car, it would take us to Washington state. Well, while testing this, my RV just stopped moving. Kyova Truck Service agreed to get us in quickly, so the RV was towed there. They verified it needed a rebuilt transmission and explained they could put in heavy duty clutches that would allow for me to tow my car. The cost was high, obviously. I don't think they were attempting to gouge me; transmissions are expensive to fix, so I needed some time to think about it. They were extremely kind and accommodating, they allowed me to stay in my RV right outside their shop overnight and dragged it with a forklift for me. They didn't hassle me the next day, even though I likely took way too long to make a final decision. In the end, I decided to go with another shop that sold me a little better with a new transmission with a full warranty. I think Kyova Truck Service would have done a fantastic job, and everyone I talked to was very friendly and honest. So I would still suggest them to anyone with a large truck or vehicle. Even if you're somewhat taken aback by the realization that all of Good Charlotte works on diesel engines now...
They clearly know what they're saying and doing, and they're a new business, hungry for work. I would have liked to give them some. So, if you read this, and you're on the edge, I'd say just go there. They'll be straightforward with you.
They also had very interesting reading material about diesel engines and a cool table made from part of an engine in their little "waiting area."
Honestly some of the nicest people I have met. I was in the neighborhood to work on some company trucks and they were completely beyond helpful. These are the type folks it's a pleasure to do business with.
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