Everyone was wonderful, the driver and the ladies in the office. They went above and beyond to help me. I’m so grateful. Thank you Deanna and everyone there!
I had a flat tire on the highway heading out of town and Ken’s Auto Tow came to the rescue. My roadside assistance told me it would be up to 2hrs or more wait. I called Ken’s Auto Tow and they sent someone out right away and I was back on the road in no time. Kenny was very polite and got right down to business. I appreciate them coming out to assist with my tire right away. I definitely recommend Ken’s Auto Tow if you are needing any kind of assistance when it comes to a breakdown of any kind. They will absolutely get you back on the road in no time or get your vehicle where it needs to go.
The man was well spoken he came real quick I was surprised that he was that fast took me what I needed to go he was very experienced and well-mannered I appreciate him I'm bad on names
Approximately October 19 , 2024.kenswas called into service at then request of the Sedgwick county sheriff subdepartment deputies. The debate of ownership rights bound by vehicle title appointed owner and possession. I honestly haven't had my motorcycle sense the date mentioned above. I'd be very thankful the day my dirt bike is returned.
I had a great experience from beginning to end. They responded quickly to my inquiry and exceeded expectations. The driver was friendly, professional, and treated my car with care and attention. The entire process was smooth and stress-free. I’m very satisfied with the service and would definitely recommend them to anyone in need of reliable vehicle transport!
These guys are the best! They arrived quickly. The driver was courteous. The price was reasonable for the service. I would definitely recommend Ken’s for any towing needs. They were not the first I called this time, but they will be the next time.
Locked my keys in my truck. Luckily for me they were able to send someone to fix the issue. I've never had service as prompt and professional as Ken's. Top Notch service.
Always there for me in a timely manner and professional! Thanks! I had to use this service again and as usual great service!!!! He towed both my vehicles to two different shops to save me paying for an out of town tow twice! Thanks Again!
Just for general information...... after hours calls out of town are easily 150.00 or more coming from someone that lives out of town. As someone that was a service writer, broken ball joints and other certain problems require the use of a skate (not just a piece of wood) under the vehicle as to not cause more damage than you started with. If your vehicle was towed and it looked easy your driver was experienced and knows how to do his job. If he does additional work to prevent damage more than just hook on and pull your car up he is obviously taking care of your property and feels it necessary. Folks should be ashamed giving a bad review on something they don't understand without attempting to call the business owner for explanation.
Don’t want to get ripped-off and get scammed? Call a different towing places- need my car tow- at first, it is missing one 1rim & 1tire- the lady said, it will require equipment and told us $150 - we were able to get a wheel and tire on- the guy just use a block placed underneath the car, took him less than than 30sec- she couldn’t go down the price and charge us double. Just using a damn block and call that an equipment and charge double. Took Less than 30sec to do, with a small block. Rip-off meters 1000+
Where do I start…. Had to have my vehicle towed after an accident due to leaking coolant from the radiator, the front end being crushed onto the tire, and the front passenger tire not turning appropriately. They attempted to drive the car onto the truck despite being asked not to. The gentleman who showed up to remove the vehicle was very nice, despite not listening to what I asked him to do. None of the ladies in the office told me or my husband the same thing during the multiple trips and calls to their facility seeking information and trying to make payment. Somehow in two days time, the estimate of charges went from $655 to well over $1k for the same time frame. They were supposed to deliver the vehicle prior a very precise time, but did not have the vehicle there. When I called, I was told they had a shift change and it would be there shortly. It arrived an hour and a half after it was scheduled to be delivered, canceling the inspection appointment and making me very late to work. When they arrived with the vehicle, they explained that they drove the vehicle a SECOND time after being asked not to due to the damage. There was also, no apology for the inconvenience or being so late.
Very prompt excellent service. They sent out Kenny and he jumped my car gave me some good advice and I was on my way in a jiffy. I highly recommend them.
Excellent experience!! So quick to respond and arrived faster than expected. The driver was friendly, professional, and made sure my car was handled with care. Pricing was fair, and the whole process was smooth from start to finish. Highly recommend them!!
Ken's Auto Tow is a great service provider known for its efficiency, reliability, and friendly staff. No matter the weather conditions, whether it's a snowstorm or scorching heat, their team consistently delivers fast, professional towing assistance. They go above and beyond to ensure their customers feel supported and safe during situations. The drivers are courteous and always make sure your vehicle is handled with care. It's clear that Ken's Auto Tow values customer satisfaction and strives to maintain a dependable service, making them a go-to choice for anyone in need of towing help. Highly recommended!
Definitely do not recommend. They sent me a letter telling me there was a lien on my truck due to unpaid fees and that they would sell it at auction, that was printed and mailed certified mail I had to sign for. The problem with that is the truck was taken from their lot to the body shop over a week ago. I sat on hold for over 11 minutes just to be told they do these letters all at once, and to disregard it. The stress of losing my vehicle was compounded by this insane threatening letter. Take my advice, use any other service before using Ken's.
Kenny picked up my project vehicle, took it safely to its new home. He was very knowledgeable and friendly, helped me get it secured. Will definitely use their services again..
They got 1 star only because zero isn't a choice. We had a terrible experience with Ken's Towing that I feel compelled to share. The way they treated us was nothing short of scandalous. After our dirt bike was towed, we encountered numerous obstacles when trying to retrieve it. Their staff was unhelpful and dismissive, making it seem like they were more interested in keeping our bike than returning it.
Communication was a nightmare; they provided conflicting information and seemed to change their policies on a whim. It became painfully clear that they were trying to exploit the situation for their own gain. We felt like we were dealing with crooks rather than a legitimate towing service.
I strongly advise anyone to think twice before using Ken's Towing. Their lack of professionalism and integrity left us frustrated and disappointed. Save yourself the trouble—look for a more reputable service.
I can't express how greatful we were to work with Ken's Auto Tow. Our car was stolen in Nov and recovered Feb 1st. The sheriff's office had the car impounded by Ken's, closed the case as unsolved and never contacted us. Only found out after Ken's tracked us down and sent a letter, unfortunately by that time the car was on the lot for half a month incurring fees. Receiving the letter from Ken's we went immediately there in which we were able to discuss our options and they worked with us and the sheriff's office over a few days to make sure we weren't charged for the time the car was there without us knowing. They provided customer service above and beyond and were so compassionate in an unfortunate situation. If I am ever in need of having a vehicle towed I will most definitely contact Ken's.
I will edit the stars when my insurance company finishes it's investigation into why a dispatcher at Ken's Auto Towing charged me out of pocket when they were already paid through said insurance company. The drivers are nice.
I called Ken's Tow Service to move my travel trailer which was in a very tight situation in an RV storage facility. The dispatcher was very polite, after gathering information on my predicament, quickly called back and dispatched a wrecker. The wrecker operator was very knowledgeable, polite, friendly, took great care to not cause any damage to my RV. The equipment looked brand new. I can't say enough about the excellent experience of dealing with such a professional business. I highly recommend this business, they've earned a 5 star rating. The wrecker said Tow Service on the side, I believe it's a sister company.
I was in an accident this morning and called this place to tow my highlander! They were there in less than 10 minutes and Kenny was extremely nice and helpful! This was my first accident and was completely clueless on what to do, but Kenny was very kind and helpful, even gave us recommendations on where to take our car to get fixed! I definitely recommend this place! Thank you Kenny for your help, you’re the real VIP!
Had such great service with Dylan (tow truck driver) as our 31 foot Class C RV was in need of a rollback tow. He treated our RV as it was his own. That was exactly what we wanted.
We recommend both Tow Service Inc & Dylan for your next tow service needs. Definitely a 5 star service ⭐ ⭐ ⭐ ⭐ ⭐
After blowing a tire on my bike trailer I was sitting on the canal route in the center emergency lane. Called Kens towing and they arrived in a timely manner. He was very helpful looking over the trailer and giving suggestions of what could be done. He was very careful while loading the trailer and bikes. Once he arrived at my home he took his time to make sure that everything was unloaded without any issues. I highly recommend Kens Auto Tow. The service I received was amazing.
I was stranded and they were able to get someone out to me super quick. It was a tight situation and hard to maneuver, but the driver was amazing and able to take care of it with no problem. On the phone they were super kind and helpful. The driver was a very nice guy as well!
And, huge plus, they were way cheaper than I expected!
I highly recommend and would use them again if I'm ever in another jam like this!
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