What clients say about O'Reilly Auto Parts in Spring Hill (KS)
Friendly and knowledgeable staff. Adrian was awesome, going above and beyond in his customer service. If not management, he should be. There are a lot of options for automotive parts and services near Spring Hill (Olathe, Gardner, Paola), but customer service like this will keep me shopping THIS store and THIS location.
Thank you Adrian!! I went in with a faulty blinker today 12/27/25 and he fixed it like a magician! He bought a lifelong customer today and saved me a real headache. Now I can enjoy my weekend!
Staff constantly changes, don't think I've seen anyone last more than 6 months. If you don't have a part number forget them looking it up, let alone understanding what your ordering. A Google search is too much work for them. Have to walk them over to the parts they stock in the back or they just say they don't have it.
It’s pretty bad when an employee can’t put down their phone long enough to ring up your merchandise he hast to be on his phone while he’s ringing you up ridiculous
O'Reilly Auto Parts has a wonderful, current deal. Bring in old car batteries for $10 in-store credit. They helped me check my battery, starter, and alternator. They also helped install the car battery. This is a great auto parts store in Spring Hill Kansas.
Gunner was extremely helpful when we came in with a bad battery, and didn’t complain once about the bitter cold weather while helping us either. We will 100% come here for all batteries in the future thanks to the great customer service and pricing.
Helpful staff but didn't suggest to check battery before I almost bought one. I remembered that they do that, so I asked to check it out. I Didn't need a new battery.
This young store continues to provide excellent service and product knowledge. They don't hover and if asked are fast to provide answers or admit they don't know the answer but know where to find it. The crew are friendly and helpful. Even staying open to allow customers to finish on vehicle testing. I have managed parts stores for 30 years and I would be proud to have them as team mates.
I drove by the store with a friend. She was excited that they were buildng this new location in her home town. As a "car guy", I asked excitedly, "Oh, are you a big car person?". She replied, "No, not really."
... She was just excited that it was something new.
That's the most small-town. bull**** I've ever heard.
Anyway, they are really awesome, and know their stuff.
Called three stores, said the parts I needed were at this location. Called this location to confirm and had the parts held aside. Drove 45mins to the location to be told that no one pulled them aside or actually checked they were physically in stock and they actually had none and neither did any location in the city.
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