Franchised network of independently owned locations specializing in collision repair.
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What clients say about Carstar Roe Body Shop in Roeland Park (KS)
Every step of what was a rough experience was made tolerable by Carstar. Every single person that I engaged with was welcoming. The text messages let me know where my car was in the process. I HIGHLY recommend them!!!
I had my car repaired here after a wreck, and while the customer service was great and everyone was very nice, the repair experience itself was disappointing. When I picked up the car, there were still visible scuffs from the wreck that I had to point out and return to have fixed.
The back door was reassembled poorly, with multiple loose pieces, and there were also loose parts on the front passenger door. Several parts were clearly not properly repaired or replaced, even though the car was returned to me as if the work was complete. I had to bring the car back multiple times to have these issues addressed.
Overall, the process lasted about two months and required three additional visits after the car was supposedly finished (which I did take into consideration since this was over the holidays). Despite the friendly staff, I wouldn’t recommend this shop to others.
I had a great experience with the team at CARSTAR Roeland Park. I hit a deer right before Christmas, which is obviously a stressful time for something like that to happen, but they made the repair process incredibly smooth.
The communication was excellent throughout the entire stay I always knew exactly where my truck was in the process. They also worked seamlessly with Allstate, handling the insurance side of things without any headaches for me.
Most importantly, the truck looks great now. You’d never know it had an encounter with a deer. If you're looking for quality work and a shop that actually keeps you in the loop, I highly recommend these guys.
10/10 recommend this place! Excellent service, very fast, and they rly went above and beyond for me when they didnt need to. I wish I could remember his name, he had a mustache and was super nice, he deserves a raise! I brought my car in last week after it got stolen and found and they fixed me right up. This is my go to place from now on!
Amazing. Perfection. 21st Century technology on display. The shop handled my repair perfectly. Automated updates were sent throughout the process. Repair was completed ahead of schedule. The repair was so good it was like new. They handled the insurance process seamlessly. I cannot recommend this place enough.
I was in an accident. CarStar Roe Body Shop was very quick to respond to my needs and did an excellent job working with my insurance company. The body work was completed and my car back to me in 9 days… Great people to work! My car looks great!
This is the best body shop in town!!! They are very personable and friendly. They do an excellent job while maintaining professionalism. If you want your vehicle repaired correctly and have an easy experience this is the place to come. I highly recommend!!!!
This was the second time I have taken a car to be repaired by them. The price was fair and the service was top notch. My car was returned in a timely manner as promised. I would recommend their services to anyone!
I had a good experience using Carstar to repair my car. Max did a great job estimating the repair cost. The repairs were made in a timely manner. The car looks and runs great. I am glad I chose Carstar Roe Body Shop to fix my Prius.
After having my car back from Roe Body Shop for 4 days I notice each day how much Loving Care they put in to reparing the damage. Not just the damaged area but the whole car🙊❤😉
CARSTAR Roe Body Shop was excellent. Not o my was the final price lower than estimated. It was done a day earlier and they cleaned the inside of my car. Car looks like new. Thank you Roe Body Shop!!
Yusuf was incredibly helpful! He quickly went over my options and even helped me remove a spot on my car that I was unable to remove myself. I will be coming back to this very "customer friendly" body shop again.
This Place is Amazing. Max was Great. Explained all the repairs upfront and updated me all the way through the body work process. They washed and buffed my car so it looked like new. Highly Recommend!!
They were so easy to work with, instructions were clear and I appreciated the text updates on how the car was being repaired. Very helpful and informative front desk staff! They did a good job with the repair too.
I came here for a second opinion on the damage to my vehicle after the insurance company of the person who hit me gave me what seemed like a low bid. Even after telling them that I wasn't getting it repaired they treated me like family.
Max went out of his way to help me, and I couldn't be more appreciative. I highly recommend this shot for honest business.
This is by far the best auto body shop I have been to in the KC area. Staff was super friendly and knowledgeable with fair pricing. They are the only ones I would trust to make repairs on my family's vehicles.
I had a very disappointing and concerning experience with CarStar Roe Body Shop. I brought my car in to have both front fender liners replaced. Within ONE day of picking up my car, the front left fender liner came loose and started dragging on the road. I had to return to the shop to have it repaired again.
Not long after, while driving on the highway, I heard a loud noise coming from the front right side of the car. I couldn’t pull over due to traffic, and the noise rapidly got worse. Suddenly, I felt the car run over something. I looked in my rearview mirror and saw my right fender liner in the road, forcing another car to swerve to avoid it.
This kind of poor workmanship doesn’t just inconvenience customers — it creates serious safety hazards for everyone on the road. A part falling off a vehicle at highway speeds can easily cause an accident. I expected professional, lasting repairs, not parts falling off my car days later. Their work isn't just bad, it's dangerous.
Awesome service from start to finish! Yousef really went out of his way to make sure I was taken care of and kept everything super transparent the whole time. My car came back looking super clean and detailed. Definitely recommend this place!
I can’t say enough good things about my experience at CARSTAR Roe Body Shop in Roeland Park. From start to finish, their entire team went above and beyond to make the process as smooth, stress-free, and professional as possible.
Yousef was incredible to work with—he was knowledgeable, honest, and walked me through every step of the repair process with clarity and patience for each vehicle in my fleet. He made sure I understood what was happening and answered every question I had with professionalism and genuine care.
Max and Cindy were both rock stars in keeping communication flowing. Whether it was through phone calls, emails, or in person, they kept me constantly updated and informed on the progress of my vehicle. I never had to wonder what was happening or worry about being left in the dark. Their attention to detail and customer service truly stood out. Trin along with his colleagues who are behind the scenes in the body shop are just as fantastic—friendly, efficient, and made sure our fleet of vehicles are well repaired and looking fantastic
As for the work itself—flawless. The repairs were done with precision, and my car looked absolutely brand new when I picked it up. The craftsmanship and care they put into their work clearly show. You can tell this isn’t just a job to them—they take pride in what they do.
What impressed me most is the overall culture and teamwork at CARSTAR Roe. It’s rare to find a place where every person you interact with is genuinely helpful, upbeat, and focused on making your experience a great one. It felt like I was in good hands the entire time, and that peace of mind made all the difference.
If you’re looking for a shop that combines high-quality repairs with outstanding customer service, look no further than CARSTAR Roe. Huge thanks to Yousef, Max, Cindy, Trin, and everyone behind the scenes who played a role. I wouldn’t hesitate to return, and I highly recommend them to anyone needing auto body repair.
The crew at Carstar Roe Body Shop is awesome. They kept me informed during the process on fixing my car and even finished ahead of schedule! I would highly recommend them to anyone needing body work done!
Kevin H.
The best body shop I've ever used. Yousef was excellent to work with and took a personal interest in making sure my car was completed in a timely manner and that the repairs exceeded my expectations. He went above and beyond by buffing out scratches on the side of the car that was never damaged in the accident and not part of the insurance coverage. I even tipped him for this extra effort and when I asked him if my tip was adequate, he returned 25% of it because he thought I gave too much. That is unheard of in business and shows how incredibly ethical he is. The car was clean and shiny on the outside and inside. The computer was set perfectly. Not a single dashboard light came on. Yousef even drove the vehicle after the axel and alignment was fixed to personally ensure it met his highest standard. I was so impressed and will definitely return again and again all the while hoping I never have to :-)
Repeat customer here for sure—-always great service, good price and sincere pride in their work. Past Major problem after hitting a deer near the holidays last year and they handled all exceptionally well…kind and considerate a real bonus! Then TODAY a seemly minor issue with a stuck/locked door (I still don’t know how my young grandson managed to break it)so I dropped by near the end of the day to get their opinion for future work as I was headed out of town tomorrow. They offered to pull it in the shop to investigate then they kindly proceeded to find a very creative way to repair inside the door panel…now like new AND no charge even when I offered to pay for this special service. Thanks guys!
These guys are awesome! I dealt with Mike, and they were able to diagnose my problems in minutes!!!
"Diagnosis=Car totaled, here's a phone number to someone willing to buy it."
I sold my destroyed car for more than I was expecting! I hear they do great body work too! ;-)
It was a quick, easy, and enjoyable experience!
Thanks Mike!
