I had a great experience at Chadwells! They provided excellent service at a great price and made the entire process smooth. The reception area was clean and welcoming, and the staff was friendly and professional. It’s clear they value both quality work and customer service. I’ll definitely be returning and highly recommend them to anyone looking for a reliable auto mechanic!
You guys are the greatest, you always take very good care of me. You are always there when I need you and very fair with your pricing. Thank you so much. Jim Herman
They were very professional in diagnosing And repairing my vehicle. They were very honest and upfront about the problem and and what the cost would be to repair. It is the kind of place I like to do business with, and I can’t imagine me going anywhere else from now on as long as they are around.
Chadwell's is a great place to go for service on your vehicle. They are up front with everything. Very honest and friendly. They got my car fixed in a hurry and explained everything. You won't be disappointed. Thanks Chadwell's.
Very polite and got my truck in and fixed in a very reasonable timeframe, The mechanic checked the codes while I was there so I knew what needed done, The receptionist was very helpful in getting parts needed and professional, they did the work for a very honest price, definitely use them again
I had the bulbs replaced in my headlights a few months ago, and within a week one of them was still not working. They looked at it again and said the wiring was bad; ok fine. They replaced the entire headlamp assembly just 3 weeks ago (on a car that I rarely drive), and today both headlamps fell out driving down I70. I’ve had this car for 10 years and never an issue. When we called them, they failed to stand behind their work of properly installing them, and said it was not their issue. Clearly they did not get them placed correctly and now I’ll be out another $1000 to have someone else replace them. Just disappointing.
This place was great, super friendly, very fair price, and quick, they had my car all checked out and done in just a couple hours, even on a day when they were already really busy!
Excellent service all around! Highly recommend! Honest, Friendly and Professional! Thank you for all the work you've done to keep us rolling on down the road!
Called them on a Tuesday on behalf of my Mom for her oil change, Ian was kind enough to work us in that Friday! Quick, affordable, trustworthy, and even made the payment process easy while I was out of state! Thank you Chadwell's for taking care of us.
We’ve been taking our vehicles here for a while now and it’s never disappointed. The service is awesome, quality parts, and communication from the staff is great. Ian and the rest of the crew will get you back on the road safe and for a fair price.
Ian was such a life saver for us today as we are on a long distance road trip!!! We got an oil change that was overfull before embarking and we didn't know. We thought something was terribly wrong and he took the time out of his day to check it out on the dime with his team, he got us back on the road as quickly as possible and took such great care of us. Even in my panicked state lol. Thank you!!!!
Troy has always been very good toe and my family.. Once he gave an An estimate of over $350 on a front driver's side wheel repai.. Much less than other repair shops had estimated..
But when I went to pick it up he only charged me $35 for replacing a Cotter key that had somehow come out on the spindle!!..
That honesty has had me trusting trusting and depending on them for my car servicing and repair for over 12 years now..
I moved out of town but I still take my car to chadwell's automotive..
This is the MOST HONEST mechanic's I've ever dealt with!!! They were quick in repairing my Durango and getting me back on the road. They didn't do any unnecessary repairs, they went over and above making sure the problem was fixed, and were WAY cheaper than I was expecting! These mechanics are Heaven sent!!! If ever you find yourself needing a good honest ship to take your vehicle to, go see these guys, and I promise you'll be just as satisfied as I am. My family also uses them, and they're the reason I went to them, and I'm so glad I did!!! Thanks Ian for taking such good care of me, you'll always have my business and support!
Professional, kind, amazing service.
He called me and kept me up to date on my vehicle. Was very pleased with his work!!! Highly recommend these guys!!!!!
This is an excellent auto service shop. They are very busy. Call ahead. Do not drop in for an oil change. These professional auto service technicians are fair and honest in a small town, old-fashioned way. If you can make an appointment and delay your service need a short while, this is definitely the place to go. If you are traveling and happen to need help in Meriden, don't hesitate to trust this local shop.
Could have got me for a transmission rebuild but was fair and only had to flash the computer. Another shop told me it was an 1800 repair, he charged me $300.
Troy was great to work with they have rebuilt 2 transmissions for me and I have found them to be fairly priced and very knowledgeable. Would not hesitate going back!
