Hess & Sons Salvage Yard is great for parts you need if broken and needing a replacement part the staff at the front desk Jake Hess is helpful shows you wear the cars are through satellite view. Bring your own tools you will have to retrieve the parts yourself. Overall I will definitely return again for more parts.
I called from Missouri looking for an intake manifold. I gotta say I am HIGHLY impressed by this company!! From the initial call to parts arriving at my door the process was exceptional!! They will be my new FIRST call on all my project cars. Thanks guys keep up the great work!
Jake helped me and worked with me he was nice and got my parts to me quickly even messaged me when all my parts were loaded and about to ship! They worked with me and remembered who I was each time I called they went above and beyond for me I am very thankful and excited to get my car back on the road thank to them!
Straight forward business, people are honest and hard working good selection of vehicles to pull from. Highly recommend checking them out of your hunting down parts.
Went here today to look for a window channel and the service was fast, found the location of the car i needed a part from, pulled the part my self cause everyone was busy already (plus it was a small part), and fair priced. Great place to find what you need for quick on hand parts.
I had received excellent help from Jake in person he showed me exactly where to go and where to find what I was looking for and Maria helped me amazingly over the phone aswell!
I’ve had good luck for years but not today. They were snotty telling me about the core exchange and then we got into it about verifying my check. Done business there for years not a lot but enough. Pay attention you will notice the attitude. I’m 54 and I don’t handle attitude well. $6,000 engine and I walked out. There’s plenty of yards around keep going past this one.
Excellent customer service. They are busy and you can see why. They pull the part for you which is really nice. Though they may let you pull smaller stuff yourself before 3:30. Highly recommend! Best salvage yard I have purchased from, and I’ve used salvage yards all across the lower 48.
Hess and Sons are awesome! Very knowledgeable and helpful. Whenever I need to go there it’s always a pleasant experience. Good prices, convenient, and local.
Excellent service, very fair prices and easy to work with. They sent very good photos of the available options to choose from and had it ready to pick up that same day.
The team was great, they showed me right where what I was looking for was at, and let me get the studs out I was needing. Highly recommend them, will definitely be going back next time im looking for a part.
I cannot believe I haven't checked this place out before in the several years I've lived here.
What a wonderful gem of a place out here in kansas. I have been to a lot of much bigger salvage yards in bigger cities and you don't get the kind of treatment as provided here.
Right away I was greeted by Ethan who took me out to where a certain car was that I had trouble locating. He then offered some suggestions of parts I should consider grabbing.
The whole team there has been friendly and helpful. The prices are very fair and reasonable.
They have a really good supply of cars and trucks out in the yards to be picked from. I managed to find myself a roof rack for my suv so now I can take my daughter kayaking!
I don't give five stars out very often because I put a lot of value on it. They earned it for sure!
The people took the time and were very professional and sensitive to the needs of the customer it was greatly appreciated thank you guys for all your help
Great experience! Easy to work with, made the process super easy, clear communication, fair price, fast, and friendly. This is the place to go for your salvage needs.
Jake and his staff were good to work with I told him what I needed and he explained what would work best to get the job done Every one was polite and helpful. The roll off driver nailed it on the first try. I will use them again if needed Good experience Patty M
I went in for a drive line bolt today and there were plenty of options for me. Jake at the front desk was very helpful and knowledgeable. He printed out papers with all my options and pointed me in the right direction of the easiest route first and that's right where it was. I've been here in the past and will continue to come back.
My husband went there looking for a part for our 2009 Chrysler Sebring - The driver side back brake light was broken, but it wasn’t the bulb or fuse because we tried to replace that already and it was another part inside the lamp. We’ve been on the hunt for about two weeks now and apparently the parts discontinued and there’s only 3 to 5 places in the United States that carries it and we needed the part ASAP we live in Manhattan, but my husband decided to drive to Junction city today just to check the salvage yard to see if he could find the piece My husband called me 30 minutes later and told me the blinker is working again And he was so happy with the customer service and cleanliness of the Establishment anytime we need anything for our vehicles we will Drive over there first! Definitely 5 stars!
Today I needed some bolts to hold my front drive shaft to the yolk coming out of my front axle. I went to Hess and sons salvage their workers were busy so they let me pull the bolts myself. He showed me a satellite image of where to go in the yard to find the bolts. They had what I needed and were drastically cheaper than a factory order. I am very pleased thank you Hess and sons.
First time using Hess, just moved down to the area about 6 months ago, counter person knew what they had on hand and directed me to the vehicle location pretty well. The policy that you have to call the office and ask permission to pull an item if you incidentally run across something that you could use instead of just pulling it and bringing it up to the office is annoying and very inconvenient, and I could see how it would possibly increase theft instead of keep theft down, though I’m sure it helps with inventory tracking (if things don’t grow legs due to laziness). Overall not a bad yard and had an average selection of wrecks available.
Hess & Sons Salvage went above and beyond to help me prepare for my UFM Roadside Readiness and Drive Ready: Emergency Car Preparedness classes. They graciously opened their salvage yard, allowing me to test tools, film demonstrations, and donated materials to support the workshops.
Their generosity, community focus, and willingness to help made my experience incredibly smooth and productive. They allowed me all the time I needed to film for the classes and made sure I had everything I needed before I left.
If you’re looking for a business that truly cares about its community and supports educational efforts, Hess & Sons Salvage is the place to go. I can’t recommend them enough!
Spoke with Maria earlier this morning and she informed me that they had what I needed. Called before heading down there and Jake answered and gave me the same info María did. When I got down there Jake greeted me and asked Ethan to go check for a battery. Ethan came back battery in hand, we paid and gone in about 10min or less. These guys were all amazing and I’m glad they had what I needed!!
I shopped here locally in Manhattan at a couple auto parts stores and found what I needed, but Hess and Sons Salvage Had me jumping for joy when I found out I was saving over 70% Of retail. There wasn’t one part of this experience That wasn’t exceptional. I’ll hand it to them. They are worth every minute I spent with them and the their customer service has a care about the customer attitude! Their website was easy to manage. Their prices were easy and clear to read. I had a headlight on the passenger side that needed the assembly not only did they have it at pennies on the dollar for me they delivered it to me in Manhattan. not only have they helped me they have earned a customer for life. If I’m still looking for parts I won’t go to the retail stores around Manhattan. Hess and Sons salvage will be my number one choice and then if they don’t have it, I’ll wait for it! Thanks again Hess and Sons Salvage You taught me that there are good deals out there! That old adage if it sounds too good to be true it probably is. Isn’t the case with Hess and son salvage thank you for inspiring me!
Extremely positive transaction! I found Hess and sons salvage online while looking for some obscure parts . On my first call, they answered all my questions. I had some request that they said they would need to get back to me with. They returned my call the same day with all my questions answered. This was surprising to me because what I wanted to buy was not very expensive. So , I inquired about some additional parts. They even voluntarily sent photos of one item to make sure I was ok with it before they shipped it 1/2 way across the country to me.. I was going to request my order be shipped in two boxes to avoid damage. But that was not necessary as they already knew that needed to be done. I thought that the shipping cost was fair, although a little high. When I received both boxes on the same delivery, I was no longer questioning the cost of the shipping... Every item was individually wrapped beyond belief. I was extremely grateful for that as the parts are old, hard to find, and somewhat fragile. Best of all, Everything was in good shape and completely functional. Thanks for your help, and I would not hesitate to order from them again.
