Awesome service and very friendly people. Payne’s has done a splendid job on my dump truck. In the past 3 years, I have trusted Payne’s with over $25,000 worth of work. They always deliver an excellent service that cannot be found elsewhere. I’ve also been towed by their large heavy wrecker and can tell you first hand, Payne’s is very good at towing/recovery. The mechanics are great as well and take their time to explain everything when your truck has a breakdown. The owner has even personally taken his time to educate me on some preventative maintenance for my dump truck. Our community is fortunate to have such a friendly, reliable go-to shop for heavy trucks. I’m always happy to recommend Payne’s!
This Family owned and operated business offers Towing, Machine shop , Driveline repairs, and a meduim and heavy truck repair with friendly honest service.
I’m 14 years old took my front driveshaft to get heated up and u-joints tooken out they charged me 30$ for two u-joints and then they hit the balancing weight on the driveshaft and broke the weld walked in to have them make it right and the dude was yelling at my dad with a attitude and when we walked in he said there was nothing wrong with it then he said he would fix it then didn’t get no receipt from him I don’t recommend this company it’s sad I’ve been saving up just for somebody to destroy it.
Had a cylinder that needed service. They were super fast and did a great job for a reasonable price. Thank you for helping get my machine back up and running!
DO NOT EVER USE THESE PEOPLE. my truck broke down 20 mikes from Frontenac KS, and after towing me , they kept me waiting in their yard for 2 days, waiting for the part to come, which is understandable. The problem was that they misdiagnosed the truck and after waiting a whole second day at the shop for the part, they "repaired " the truck with the wrong part for 1 hour and charged me $1200. After driving the truck 100 miles , the truck broke down for the same thing and had to look for tow and spent more money for the real issue. They're scams, and they actually don't know what they're doing . The state of Kansas should definitely check if those mechanics are certified to diagnose the vehicles, leave alone repairing. They should just stick to Towing only. Seems like it's the only thing they're good at. DO NOT USE THESE PEOPLE AT ALL UNLESS YOU WANT TO WASTE YOUR MONEY.
We had an iluminated engine light icon, and referred to this shop. Mark did the original diag and due to the time constraint, kindly explained we would need to go to Cummins to get the repair done . He got us the nearest facility & address, the info needed for repair....thank you for helping us in a pinch....
Theses guys went above and beyond. My 1966 mustang drive shaft needed a yoke and new ujoint. They went old school to find the right parts to complete my project.
Had seal kits put in two hydraulic cylinders, I provided the kits, still cost over $450.00 for their labor. I was dumbfounded, brought cylinders home, one has leaked ever since. Will not go back, the guy that put the kits in marred up the barrels of both cylinders. Lesson learned, first time shame on me.......won't be a second time.
I found the service quick and very fair. Prices are normal for the industry and the staff very courteous and informative and friendly. Great place to do business when you are on the road.
Do not go to this place. Terrible customer service. They installed a differential for us and forgot to tighten up one bolt causing all the oil to spill out. Jimmy (manager) claims his workers are incapable of ever making a mistake. Also claims that we removed the bolt. Jimmy would only take responsibility if a certified technician would call to make the claim, thats pretty odd. He wouldn't take my word for it but definitely took my money when it was time to pay. Maybe that why they been in business so long, stealing money from other businesses.
I had slid off the road, and called them once. I was told that they were so busy that they wouldn’t be available until 7 am, so I understood and was completely fine with that answer. I called again later to ask a question about towing the next day, and stated that I had already called once, so I told him yes I did and proceeded to explain why I was calling with the question I now had. Thenafter telling me he doesn’t take card (which I didn’t argue with) he said he only takes cash, and if we don’t have cash, he can’t help. The he proceeded to tell me to not call him back again. He was very rude, snotty, and did not represent his company with any class, or diligence. I would not reccomend using this company, because they do not truly care for their customer satisfaction and do not represent themselves well at all.
Worked with them one time and I thought they were very easy to work with. They helped me out in a pinch when they could have been greedy and that's part of what makes them a real boon to the community. Thanks!
Website
