Mooney was the best. Not only was in -3 outside, but also my car is heavily modified and low to the ground, this is the only tow guy out of 3 so far that has loaded my car with 0 damage. An absolute stud. Was done in less than 15.
They rescued me within 20 min. Once called, the text message showed me the ETA, origin and destination. Tow truck operator was very careful and courteous. Price was very fair. I paid cash $160 for a 12 mile tow from Lenexa to Olathe.
I live out in the country around 400th street and Bree was able to make it out here in less than an hour. Very professional, nice and got the job done. Great job Bree!
Very unprofessional I went online through peddle to sell my car. Their pick up window was 11am-3pm I called at 2 the lady said they were at a car auction” I’ll send him that way as soon as he’s done” okay so now it’s 4:00 call them and they said we can’t do it today because the drivers are all busy these people weren’t even going to contact me. On top of that had my mother waiting here all day because her name is on the title. Just very unprofessional.
I was just loaded up in Kansas City KS with help from Santa Fe I needed 2 heavies to come out Cody and Kyle they treated me with the up most respect ever they came out fast they handled the job very professionally couldn't have asked for a better experience if you every need a heavy wreaker or just a small one these guys here are the best in the business around in the area and some of the best I've had any experience with like I said very respectful and professional thank you again guys and please be safe
I blew my tire on a Friday evening, and Ryan the tow driver was there in under an hour. Both Ryan and their dispatcher made a really frustrating night way better and made me feel safe in the situation I was in! They will be my go to tow service moving forward and would recommend. 10/10 would high recommend.
Bree was incredible. I just had my car fixed and it started overheating a few miles down the road. Waited 6 months for this car to get fixed but she made me feel better about the situation. Extremely thorough, professional, showed care like it was her car. Really, REALLY careful with my car. I wish Bree was employed everywhere I went - the world would be a better place.
Great service, great communication, and exceptionally prompter response than I was expecting on an incredibly busy day for jump-starts. I waited for over 24 hours for AAA to never show up. Santa Fe called me, gave me time to get back to the site, and serviced my vehicle in under two hours; half the initially quoted time. ..... My AAA ETA is still six hours out and continually updating to a later and later time.
Sad that I was in the position to get my truck towed, but happy but Santa Fe was available. It's the only tow company in this entire city that I trust. They are honest, locally and family-owned, and not outrageously priced. They honestly take care of their customers.
My car broke down on the way to an event. Santa Fe Towing had someone out in less than 30 minutes! The driver was so nice and professional! He made a very stressful situation a lot better! 5/5 Excellent service!
Santa Fe Tow Service helped tow my wife and I after a long exhaustive day spent visiting a relative in the hospital and after still doing our shopping for household goods we were wiped out by car trouble. I forgot the driver's name ,but he was prompt courteous and made it a smooth process. This was Saturday mid evening 08-05-23. Kansas city Kansas. We appreciate how we were treated and will call them again and highly recommend Santa Fe Tow service
The driver was amazing, informative and had great customer service. The dispatcher could've been friendlier and more informative. If it was just based on the driver I would have given them 5 stars. Either way I would use them again. Thank you for your help!
It was fantastic!! Cold post Christmas night, 4 am to be exact. We had already waited an hour for a tow from another company. Santa Fe was there within 20 minutes! So grateful to them- will definitely recommend them to anybody needing prompt, quality service!! Thank you again!!
Jay was super awesome. He was both helpful and kind. The company had him out to us in less than an hour. Would absolutely use them again if we need to in the future.
Very quick, very professional, very courteous and understanding, very knowledgeable and did whatever I needed done. Price was fair and well executed. The well deserved tip as an extra was money well spent, they'll get my service again as needed, no question, thanks and God Bless.
The gentleman that picked my work van up was very nice and personable. We talked for a few minutes while he was prepping my van and was very chill and nice. Got it loaded up quick and on its way to the dealership. Fantastic!
We were stuck in a cold RV for 5+ hours due to our starter going out mid-trip. Unfortunately we were parked in a gas station blocking 2 gas pumps and the owner continually asked us when we were moving. We had called several other tow places, including AAA, for tow service and no one could accommodate our large vehicle or said it would be the next day. We wished we had called Santa Fe first before the others!!! They arrived in under 30 minutes and the driver was friendly, professional, patient, and thoroughly explained our towing options. In addition, their fee was the lowest we were quoted. We definitely recommend Santa Fe and will have them on speed dial for our next RV incident. Thank you again for your great service! You were a lifesaver!!!!
Technician was on time and quick hook up to the Motorhome. Quick disconnect of the driveshaft and we were on our way. Phone # is saved in our phones and will defiantly call again if any issues should arise! He was very respectful of the coach and took extreme care of its low clearance when hooking it up.
Really happy they came to take care of me it was freezing cold today I called other places but knew I should’ve stuck with Santa Fe toe. They were able to get to me within less than 25 minutes prompt quick and make sure I was able to get my car back home I highly recommend them like always and I work for a dealership so I really appreciate them going to extra mile. The gentleman who help me I can’t remember his name but he was really helpful and make sure everything was taken care of on that day.
The driver was prompt. They said 30 min. It could of been less when he got there. He was very nice and polite. The price was about the same as others would have been. Of course Noone wants to pay 100$-150$ to have their vehicle towed. But it happens. Overall I was very satisfied with the service and the driver. Thank you!
Towing technician was on time, professional and as nice as they come!!! He was extremely knowledgeable about getting my large SUV onto the towing bed even tho my car was totally non responsive! He worked with the mechanics at my dealership to carefully get my vehicle off the towing bed!! I’m thankful Santa Fe Towing was able to help me out. I would definitely recommend them and only give them the highest number of stars. They truly went above and beyond!!!!
The whole experience was great! From the first phone call getting all the information to the driver being on time and professional. I wish I could remember the drivers name, but he was awesome and did a great job. The ladies on the phone were helpful and easy to work with as well. I will definitely use them for all future needs!
It was 2am and I broke down on a sketchy on ramp and they showed up sooo fast! The guy was awesome and even tried to see what was wrong so maybe he could fix it. He gave me a ride to the mechanic and was super cool
Driver was giving attitude because truck was broken down, like that’s what you do you tow broken vehicles?! His attitude got worse when I told him where to drop it off at the dealership service department. Worst tow service I’ve ever had never again.
Fantastic. Your drivers responded to my request quickly. They were very friendly and got down to business quickly. I should have called Santa Fe first. Unfortunately I waited more than 2 hours for another tow company that never showed. Definitely 5 ⭐ service. Thank you for getting my vehicle & me on the road again.
My husband Robin Henley and I Tracy Henley were traveling down K7 and got a flat in our Harley motorcycle. After waiting almost a hour for another towing service to contact us we called Santa Fe. They were there within 30 minutes and got the bike loaded and secured just before dark. The driver was so cool and brought us home and got our bike unloaded quickly and so professional! He was amazing and this company is amazing! I highly recommend them for roadside assistance you might need. 5 stars all the way! Thank you Santa Fe for getting us and our Harley home safe and thank you to the awesome driver who helped us he was fantastic Robin and Tracy Henley
They were outstanding to us! I got to call yesterday afternoon that my husband's work truck and trailer had broke down on the highway. As I'm heading to rescue him my truck breaks down as well about a mile and a half from where my husband was. These drivers helped us get both our trucks to the shop so they can get repairs! Very friendly outstanding customer service! You are the only tow service that I use and have lived here for almost 30 years! Keep up the good work! I know you're also doing a lot of hiring and training so folks out there be patient be kind to one another and let's appreciate these men and their hard work!
My work truck broke down on Shawnee Mission Parkway during rush hour, with a trailer attached. Dispatch was able to get a flatbed to me within minutes, and my driver, RJ, handled the situation like it was an art form. He was great and I'd work with Santa Fe again just because of him. Overall the company took good care of me and my vehicle, quickly, and at a decent price- I'm very satisfied with my experience this morning.
Feb 09, 2021
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