Keystone Automotive - Kansas City in
Arkansas City (KS)

What clients say about Keystone Automotive - Kansas City in Arkansas City (KS)

• Kevin M

  be careful when you buy from them. i purchased different parts from big things like transmission to small thing like compressor. and they all have issues. multiple times i had to call them to replace with another one, here i just lost money for labor and time and stress about it.

  Jul 13, 2022
• Amulya Whaling

  Very helpful staff quick off load with my first visit .

  Apr 19, 2022
• Theodore Meglemre

  Good pricing on previously enjoyed parts.

  Mar 31, 2022
• Dewey Burg

  Ok this is the keystone delivery the docks for delivery delivery are on the backside of the building behind the plant not the side but around the back... When they close there are gate bars blocking entry into the parking lot so you cannot park overnight on the weekends. FYI

  Nov 01, 2021
• Rebecca Jolly

  They was horrible I called them oh yes we got it go there no we don't have one

  Sep 03, 2021
• peter winter

  We have been using LKQ KEYSTONE for years at our shop and have enjoyed working with them!

  Nov 24, 2020
• William Hornburg

  Avoid this place like the plague they're very rude they will accuse you of mishandling their stuff it's not worth your time your money or your effort

  Aug 28, 2020
• line king

  The worst place to pay o order from the have new employee the don’t know what the should do when the do Mistake and ask the. Say the are new. The try charge you for the mistake when you order and the say 4 days. The take more in 10 days to receive your items. I Document me sway at kc mo the have all knowledge. And whe the day 3 day mean 3 days.

  Aug 22, 2020
• Zuhear Hawisa

  The paint is disaster, I gave them all the car tags and VIN number and they gave me different color 😡😡😡

  Jul 06, 2020
• Charlene Lee

  This is an okay place to buy part for an automobile of any make and model. It is more expensive if you do not have an account with them. But the guy I talked to on the phone that was selling me in the part was very good and very nice. Did not make me feel dumb for asking questions.

  Jan 23, 2020
• K Benton

  Had to buy a bedside for my truck very reasonable place

  Nov 18, 2019
• Tow Mater Bloodworth

  Fast friendly service they had the right part

  Sep 04, 2019
• EYE YAH

  Very nice staff huge assortment of parts very reasonable prices

  Aug 05, 2019
• Alex E

  Part deliveries have been at least one day late on the last five orders. Two of those deliveries have been broken parts. It baffles me that some shops still use them. If you use places like this professionally as a vendor, call Midway or Allstar - LKQ is trash.

  Dec 19, 2018
• Racheal Stump

  Ladies up front are great!! Waiting for the warehouse to pull parts is ridiculous.

  Oct 19, 2018
• Luke K

  Fast, great service. The part was what I needed for a fair price.

  Jun 05, 2018
• Kenny Ard

  A little more expensive than some competitors, however, the experience is worth every cent. You get quality parts in good condition. No dents, scratches or waiting an hour. My time and sanity are worth it. Keystone saved the day again when the cheaper guys tried to sell me damaged parts.

  May 16, 2018
• martin bol

  Service very quick, friendly staff, by the way they speak Spanish, gracias amigos de Keystone

  May 09, 2018
• Another One

  Not the place if you want an exact part that they promised they had. Three trips in two days is ridiculous.

  Apr 18, 2018
• Jay

  Completely ignored me and helped other customers that came in after me.

  Mar 30, 2018
• hexicanforlife

  Very very bad service about the paint was here like an hour and selection not much either...needed for two cars paint...and couldn't get it...out of order ...I hope they can have a real paint person but not talking to secretary who doesn't know what i'm talking about

  Dec 29, 2017
• Ronald Britting

  The prices aren't that cheap I can get on internet a lot cheaper not a great location

  Dec 13, 2017
• Miller Family

  A little higher priced than alternative options, but friendly staff means a lot!

  Oct 18, 2017
• Joe Cloughley

  Horrible customer service. If you go in this place you are guaranteed to have to wait an unnecessary amount of time

  Aug 09, 2017
• Andrei Antonets

  Courtney is the best, will always go extra mile to help you. Stuff at the counter little slow.

  May 27, 2017
• Afshene Hadi

  Been doing business with LKQ for awhile great price and the deliver

  Sep 08, 2016
• Mark Milligan

  Forget about getting a core charge refund. I returned an old engine block 2 months ago. They said the refund would be applied in a couple days. I called back after 2 weeks and they forwarded me to voicemail. No one called back. I called again a month after returning the core and they repeatedly hung up on me. Today, 2 months later I called back and they hung up on me again. I finally drove back down there and complained in person. I don't know why the people at the front desk are employed there. The can't answer any question you have and they can't even forward calls. I'm not even sure if this is a deliberate attempt to not repay money that is owed to me or if they're just really really stupid. Neither would surprise me.

  Aug 22, 2016
• Lillian Torres

  THEY NEED TO HIRE MORE HELP TO BE ABLE TO MEET CUSTOMER SERVICE DEMANDS

  Aug 01, 2016
• BART HOSS

  Absolutely NO customer service!!! No return calls. Calls disconnect while waiting to give order. Is this a real business?!?!

  Apr 26, 2016
• Fernando Sanchez

  Extremely bad service hanging up on costumers wile trying to find parts.

  Jan 08, 2016