Great job!! Our daughter is in Great Bend for college and her vehicle broke down and needed a tow. Brent was very responsive and professional. Glad to know we can have her taken care of while she's away. Thanks to much!
Ran into some unexpected car trouble and insurance wouldn’t tow our car until the next day. I called Brent and he was able to get us squared away within 30 mins. Very good communication, fast, and friendly service. I would highly recommend if you run into any car trouble.
Not from the area but needed a tow and Brent was very friendly, quick & professional! It was super easy to pay over the phone and he took care of the rest! Highly recommend :)
Life expectations for most of us can be difficult in time of turmoil, and yet this fella jumps into the fray, time and time again, helping those of us displaced and overwhelmed by whatever our emergency is that has placed him in our service. Earlier today he responded to our call for help when our son was involved in a car accident that left the car inoperable. Brent was "johnny on the spot" as we were concerned with the boys shaken nerves he had tended to his duties and had the vehicle loaded ready for transportation to his yard as is the normal practice for his business. thankfully he made a final check with us before leaving the scene. we inquired about storage cost and towing fee at this time, and he stated that rather than taking it to his yard given our home address he could make the tow there and save us storage cost. we readily agreed to this and upon his arrival he also stated that there would be no tow charge due to his next emergency's location being close at hand. customer service is second nature to this professional of emergency call service. attitude of gratitude this brother's keeper genuinely displays in others time of need which he has made his life's calling. he along with his wife give so much to this community by being part of great bends workforce. go go get'em get'em go get'em go!
My tire blew out on I-70 east at 1:30am. No other tow services were able to send a truck out to my location except for Brent. Cannot thank him enough! Without him I would have been sleeping on the side of I-70. Despite being about 40 minutes away, he immediately headed my way. Was super helpful and friendly and was even able to accommodate my dog . Thank you, Brent!
I locked my keys in my car on a Sunday afternoon and Brent was there quickly and professionally. He had the car unlocked in just minutes and was so positive. Tremendous roadside service!
Brent, Thank you for your flexibility after my son's accident.
We appreciated the opportunity to get the photos and grab our belongings.
And better yet, thanks for bringing the expensive devices to us at the hospital.
I work a lot of hours and without your flexibility, I was afraid we wouldn't have been able to claim our things inside.
my tire had a nail in it and he came within 10 minutes and changed it for me. he is a dad,
so he could tell i was having a bad day and hugged me and said it’s going to be okay. he fixed it right up for me. has a good heart fs.
My husband's truck broke down outside of Shawnee Rock, KS on Sunday at 8p. Our road side assistance thru our ins "couldnt" get a tow to him until 8a Monday morning. 4+hours away from home and stuck is not what any wife wants to hear... I called Brent at 9pm. By 10:20p my husband called to let me know that Brett had gotten him and the truck both safely to his destination!
I cannot thank Brent enough for the quickness, understanding and courtesy he extended to my husband. His number is now saved in our phones for ANY future road side issues!
My truck was having issues and my insurance roadside assistance told me I wouldn't get towed until morning.
Called up Brent and he was super nice and said he would be there in 35 mins.
He was on time and as polite as he was on the phone.
This was 10pm on a Sunday out in the middle of kansas.
Brent helped me out bigtime.
Thanks again
Incredibly kind person. We were stuck on the side of the road out in central Kansas. 80 mph winds and torrential rain with blizzard warnings. No one else wanted to come out. He towed us 75 miles to our Salina hotel and then dropped our car at the dealer. This was at 9 at night. We are so grateful
I called Brent for a tow and he arrived within the time he stated. Was friendly and fast. Knowledgeable in dealing with insurance companies. Will use for all my towing needs.
I can't thank Brent enough for his help last week. Having my van in the ditch was a nightmare, but he was so friendly and professional. He got it out quickly, the price was right, and he even gave me two invoices for my insurance – which was a huge help. I highly recommend him.
This man is a blessing by far. I haven't met many people in my life that go out of their way to help others, especially some one they don't even know. He did. If anyone deserves a business blessed with overflowing customers.... its this guy hands down!
Brent was very helpful and pleasant. What we thought was a tire change ended up to be a tow. He didn’t take long to arrive and the bill was less than I expected.
Brent showed up quickly, held my wife's hand through the process, offered a ride & options for service on the car & in all ways treated her with respect & sensitivity. TY Brent for Susan's traumatic experience!!!!
Brent, is what I’d consider the epitome of doing great business. I had called multiple “24 hour” road side assistance places. Brent was the only one to answer that red eye call, and came straight to my Aid. Prices are fair and to be honest for the quality of service I would have paid double.
Fast response, and got my jackknifed U-Haul with car trailer out of a tight spot in under five minutes. Friendly and respectful, and did the job at no charge. Thank you, Brent, for saving our trip!
At 4:00AM my wife locked her keys in the car while running. I called Brent. He was pleasant even that early,and was on scene within 20 minutes. He arrived organized and ready to get the job done. He was not at all rude or gruff like so many are these days.
He did not damage her vehicle and was finished in a satisfactory amount of time.
The services this man offers are invaluable to this community and I would recommend you call him when in need. He offers a variety of services,not just towing.
Although I pray I won't need to,he is who I will be calling in the future should a need arise.
Brent’s towing was extra ordinary made the phone call not even 10 minutes later was on scene ready to go to pick me up off the side of the road after calling AAA and running through the ringer with them for over 3 hours, sitting halfway blocking the lane on a hill after an after an after again, kept on sending me wrong companies that couldn’t do it so just keeps on extending my estimated arrival time for a tow thank you Brent and company for being super respectful and customer oriented, he even went the extra mile to offer me a drink from a store down the street after he dropped myself and a vehicle at a well lit. Grocery store parking lot because I was stranded an hour and a half away from home. Thank you, Brent.
I cannot say enough good things about this company. They got my car unlocked so quick. Their response time was 7 minutes and it was 7pm! By far will recommend Brent's Towing to anyone who needs assistance in and around Barton County. Thank you Brent's Towing for your kindness, your responsiveness, and your compassion with this distraught woman. Have the best 2024!
I locked my keys in my van at work and I called him for a locksmith. He came when he said he would and service was fast and done right. Also a good price compared to other locksmiths in town. I recommend giving Brent a call if you need good service
This evening we were stranded in Great Bend with our RV. Brent responded to our after hours call and was able to tow us to the repair shop during the middle of the rain storm. Absolutely had great service with Brent and would recommend others use his service. Thanks Brent. Appreciate you.
Exceptional tow service, rare to come by. Brent provided us with top notch towing service after I hit a deer in the early hours of the morning. Despite minimal accommodations and poor service from the insurance company, Brent went out of his way to accommodate us and ensure that we were taken care of in the best possible way, given the circumstances. Super friendly and down to earth, he made a not so great morning into a much better one. Thanks Brent for your professional service and everything you do for the community here in Great Bend!
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