I received the wrong crankshaft from them and when I was finally told by mechanic online that a company was shipping the wrong crank. It was a 4in stroke instead of the 4.5in stroke. When I was told this I was ~3 months past the warranty but this isn’t a warranty issue. They sent the incorrect part…
I had called and was told I would receive a call from the resolutions department. I never got a call back. I had to call a week later and got a lame excuse that they missed it in their system.
Then I had to call back ounce a week for 3 weeks before I got “we can’t return these to the manufacturer, so we can’t have you return it” which is stupid because they sold us the wrong part.
I would shop somewhere else if you can.
Bought a used Deere 5400 tractor engine from them. They were very helpful both on the phone and in person. Got the engine installed within the week and it runs great. I would definitely buy more parts from Paul!
I would highly recommend this company.They found my part quickly and at a great price. Shipping was fast 2 days! Thanks, Paul Eich, for your knowledge on what I needed, I will definitely be back,and recommend your Company to all my friends.
Purchase 2 Case hoist cylinders. I was sent 2 cylinders that you can plainly see was in a fire probley off the same machine. Anyone who is around Hydraulics knows what fire does to cylinders, cooks out the seals. That makes this outright theft!!
Ordered parts through yesterdays tractor. Explained to them where my tractor was located in a flood plain and broke down and how i nees a rush on the 2 tiny parts i ordered. Spoke to them on the phone and was told i am only 2 hours from the warehouse. Asked if i could pick them up due to rain in forecast and how we are located on the creek. Was told i am not able to pick them up. They said they will be here before feiday when the forecasted rain is. Then when got the ups tracking come to find out wasnt til monday after all the rain. Will never recommend this nor will i order from here again. Was also told that there was no way to speed up in any way recieving my parts. Beyond frustrated and disappointed. Do not recommend ordering from this site!!!
