What clients say about Love's Truck Care in Shelby (IA)
I had my truck serviced at Love’s Truck Care this branch and the team did a great job. The service was quick, professional, and they explained everything clearly. I appreciate their hard work and good customer service.
⭐️ 1-Star Review – Extremely Disappointed
I checked in at 20:31 PM, and the front desk told me, “There’s no line — you’re next.” I was hopeful and ready to get back on the road. Then they all went on a break, saying they’d start on my truck as soon as they finished eating.
But when their break ended, they just shut the shop down at 11:00 PM and left, without doing anything. I asked several times when they would start, and they just told me, “The next shift at midnight will take care of you.”
It’s now 12:14 AM, and the shop is still closed. Nobody showed up. I’ve been waiting for hours, completely ignored, with zero communication or responsibility.
Why lie to customers? Why give people hope just to waste their time?
I’m totally disappointed. This is not how professional service should work, especially when drivers rely on you during tight schedules and long hauls.
24 hour truck care center is not 24 hr service been waiting from 11pm and it’s 12:15am and still no one is here on shift… been waiting for two tires and they seem to not care… asked the young male worker inside the truck stop and he stated “”they show when they show”” how unprofessional and still no service done!
Shelby Iowa Truck care
I came to this shop on 05/08/2025 to do an inspection of both my trailer and tractor, during the inspection, they came over to tell me about damage and long chunks on my steering tire on the passenger side. I asked them to show me. When I came in, another guy had said, we can't see now, probably inside. I wonder how he is gonna be possible to be unable to identify the same photo he showed me off from his phone. I requested to send me tho photo, and he denied because he didn't send a photo from his phone to mine. But he allowed me to take a picture from his phone. I trust in them, but I had to say, I'm okay with taking my failed DOT paper. He issued the paper, and I paid up front the amount they charged me. Guess what? It is shocking when I look at my entire tire and didn't find same as photo he showed me off from his phone. They wanted me to change the entire thing without damaging it. First photo I took from his phone!
Even these two tires doesn't even look like them. Imagine I have recess since I got inspected from this shop.
Great service, the wait was not bad at all, definitely recommend this love’s location for most your problems on your truck. The staff here is very nice and professional.
We had a trailer flat, too close to the sidewall. When asked about our tire options they offered us only double coin or retreated. $619 for double coin and no other options for 22.5 LP tire
I contacted England tire program, just to find out they do have yokahoma, but they keep pushing double coin. USA country side pushing only Chinese products shame on you.
Loves/speedco don’t deserve our business.
I don’t complain about your service or the price.
If u aren’t on a 34hr reset don’t get work done here. You will be here for 5hrs minimum waiting. This place will eat your 10hr break up no matter the work.
Very polite, professional and fast! Josh saved our lives, fix our rear tire, tided up our u bolt on spring leaf for very affordable price, thank you Josh!
Awesome service, this tireshop is the REAL DEAL, they know their stuff, they work hard and can smile about it, tirechange in less than an hour on a Sunday!!!! Thats awesome thank you guys and gal
3 mechanics 1 bobtail in service bay everybody standing around nope can't fit you in till morning . Really hard to be busy with 2 service trucks and a service bay empty SMH
Just like most of these shops, lazy and incompetent. Wouldn't trust to do anything more then changing a tire. Couldn't even properly fix a simple light when I went there...replaced a bulb in the back stop light without fixing the couse of short in the light...wasted $200 for nothing!
Plenty of parking. Staff was very and always ready for the next customer. Shop is great they went above and beyond to get me fixed and back out on the road. Thank you.
C’mon folks… I realize that trucking is a crazy industry but when people constantly sit at the fuel islands taking long breaks and nobody from management does anything, that’s unacceptable. Every time I’ve stopped here it’s the same thing so… I won’t be stopping here again.
My trailer has a flat tire and I went in the shop love gas station truckstop the shop managers are very nice and friendly the finish the job quickly professionally thank you again Love’s Travel stop-Shelby
