Lakeside Auto Recyclers JunkYard in Carter Lake (IA)

To Nick Jr, Lindy, or Mike: We were referred to Lakeside due to the recent flooding. We have several rail gondolas full of scrap. We had some very general questions. Due to the volume I was instructed to ask for Nick Hanson. We were hung up on multiple times as soon as I asked for Nick. Unbelievable we called back two more times thinking there most be a service issue. But no some young lady is doing her job very rudly. Please hire professionals, whomever that young lady was that hung up on me and my staff just cost you business. Please do better we will be using Alters Recycling we will travel a little further for better service.

Piss poor company with 0 customer service. They damage personal property and don’t take accountability. Teach your drivers how to drive, but I guess that would take effort on the owners/managers part. But that’s what happens when you have people working with low educational skills. *shrugs*

They were quick and easy to deal with but quoted me $680 for my truck, then only payed me $650, so watch out. 🤷

Was quoted $350 for our truck, we said we'd look around some more for prices so they offered us $400. When we drove down there with the truck they wouldn't give us more than $275 for the vehicle. When we said we'd have to discuss that because it wasn't what we were quoted, they went ahead and smashed the truck so we couldn't drive away. Rip off artists. Owner settled finally for $325, less than the original quote. STAY AWAY FROM THIS DEALER! Should have called the cops and may still do so

Absolutely horrible to talk to. Rude and disrespectful. I recommend going anywhere but here.

Kinda pricey but they had the tire i needed after 5 other tire spots...

Best option in town to get rid of old unwanted cars. Paid cash and super easy to work with.

I've sold many cars throughout my years and this was by far my best experience!! Thank you for being so kind Derek!!! Highly recommend lakeside.

Everything was super fast and easy! The tow truck driver was within 20 min of the estimated time. They made the sale in less than 5 min and were on their way. They offered a much better price than other places I called. I’d use them again.

We LOVE coming here. We have come so much that we know most of the staff and they know us. They are all so kind, they make you feel like you are apart of the family. Brittany is so personable, we smile everytime we see her working! One thing that makes them different from the rest, is they take time out of their day to show their appreciation to each customer by doing something special regularly. We always continue to recommend friends and family to lakeside. There just is no place like it!

Was referred to them by a friend who has had a great experience every time she uses them unfortunately that's not the case with me. Have had to call 3 times over the course of 2 days for someone to pick up my vehicle keep getting told they are coming and no one ever shows up. Lousy sevice if you ask me. Would give 0 stars if possible! Do not recommend

The guy who picked up my car was very polite and patient. I would very much recommend this place to anyone. Thank you for the professional service!!

Best shredding crew in the business. Always thinking of ways to make customers happy. Best prices on scrap. Fast and friendly service every visit.

Marco is the Man !! Best service.,Was incredibly accommodating getting tires for a Ford Ranger. Much respect Marco, thank you.

Absolute horrible service, asked for the materials tester and was a huge argument. 1st visit, today went and the woman at the window who is always there hung up on me twice when I tried to question the price and grade of the material they brought me. She said they do it all day and know better then I do. I know what I brought in, high grade from Europe, not old sheet

Those people at lakeside auto recyclers. If you don’t watch them they will rip you off. They tried taking my number one and paying me number two prices. They are a bunch of thieves if you don’t watch closely. Than they change the rules on you in the parking lot. I will go somewhere else where I don’t have to worry about getting my scrap stolen right under my nose.

They tell you 700 for a car that's fully complete, you bring a car with factory everything complete and they then try paying you 300. Scam artist is what they are. I 100% knew the exhaust was factory and they lied on inspection and said it wasn't. Don't fall for these people.

The guy who came and got my car was nice enough and they gave me a pretty good price. However, the girl who I spoke to on the phone was AWFUL!! She was incredibly rude to me for absolutely no reason. I would've given them more stars if it hadn't been for her and her horrible customer service skills.

Nick was phenomenal! Some body give that man a raise!

They really cleaned up down there! Lot's of things going on! Forklifts, tractors, and trucks moving fast! You know, I think they're scraping the World!!

Business is good but the lady at the reception desk doesn’t know how to talk to people on the phone and is very rude. She doesn’t allow people to speak and doesn’t know how to be professional. A different lady could really brighten up the phone service. I’ve talked with this lady 3 times and everytime she interrupts me and is rude.

I recently purchased a tire from these folks and I can say that I have never dealt with a more pleasant, accommodating, and honest people then they were. Even though it was getting close to closing time for them they took the time to cheerfully take care of my needs. Just really great people.

These guys are amazing!!! My car was off of 203rd and dodge and Upullit made me an offer but never came to get that car after 3 days of hounding them down. I called lakeside and they not only offered me more but was actually going to call me to schedule the pick up! Thank you so much for all of your help, the spectacular service and the check. You got a customer for life and I will always recommend.

Very reliable and quick service. The amount of money quoted was spot-on correct that we received for our vehicle. Very polite tow truck operator. He was efficient at handling his task at hand and removed the vehicle promptly. Very pleased, we will recommend Lakeside Auto to family and friends in the future. Thank you Lakeside Auto Recyclers for your service.

Other than not having anybody in the office up front when you walk in place is pretty solid. I've bought a couple used tires and a couple used batteries from there and have had good experiences. They just need to staff better.

Everyone is polite, very efficient, and they pay top dollar for their scrap. They are very quick so rheres no waiting around. They also pay cash so there's no running to the bank afterwards or waiting 2 hours before cashing the check like Alters has you do.Thats ridiculous! And its worth it just to see their Awesome huge scrap metal T-REX.

Easy transactions. Great helpful staff.