Brought my truck in for some repairs. Chris and Trevor gave me great customer service and had great communication. Pricing was fair, and my issue is now fixed. Chris even picked me up when my truck was finished.
Iv been going to jtown for awhile now and they have been great. Trevor the owner found a belt for me that was half price for a roush mustang where the belt from them would have been $400 and found one half price for a tractor that worked for my supercharged car for half the price. They do a good job while in your best interest try to save you money 5 stars for them… thank you guys much appreciated
I feel, as many do, that finding an honest mechanic is hard. I give five stars to Jtown Auto for the integrity they showed in looking at my truck and letting me know, after doing a fair amount of research, that they were not going to be able to do what I had asked. I was presented with some options, and most of which didn't even include work to be done by this garage. I was also given their knowledgeable opinion and made the choice to pursue other options. Most places leave me feeling like they just want my money but my experience with the guys at Jtown Auto has been exceptional and I will be comfortable bringing my truck back for service in the future.
I stopped by after hours for a noise to be addressed and to shoot the shit. I had another truck in the shop I was checking on. Sure enough, Trevor prevented a catastrophic failure on my end. My studs on the front tires were starting to fail. The truck was there for a day and back hauling the next evening.
He makes life simpler for a small business.
J-town was recommended by a friend, and I am so happy we found them! After bouncing around shops for the last 20 years in the Des Moines metro, we finally found a knowledgeable, honest shop that never tries to up sale for parts or services that aren’t needed. Trevor is prompt to respond and provides clear explanations. Prices are also super reasonable compared to other shops. Would highly recommend!!
Meghan
I have been using Jtown for several years. We are a family of six drivers with currently eight cars in our fleet. Five stars is not nearly enough for this place or the owner, Trevor. This is not a place where you take it in for an oil change and they tell you you need $2000 worth of repairs. They’re honest, upfront, and the pricing is very reasonable. On the dozens of occasions that we have had cars repaired or serviced there, I have not had one negative experience.
I bring all my vehicles to J-Town for maintenance and when any problems appear. Trevor is honest and has great communication. And I know I’m getting a great price for quality work.
Very great service at a reasonable price! Trever was straight forward and to the point, some may find that off putting but I find it extremely helpful. They were able to get my Silverado in and out very quickly and I highly recommend them to anyone.
Went to a Ford Dealership for check engine light on my F250 and they came back with 6 sensors needing to be replaced with my DEF system which came to $9400. Then proceeded to show me other trucks to purchase since I wasn’t going to pay that much to fix.
Father n law told me to take to JTown auto and met with Trevor and after their analysis only 2 issues and they replaced with only paying a fraction of what the dealership charges.
Thank you Trevor for not only your workmanship but your integrity as well sir.
Only place I will ever take my diesel truck too and only place in IOWA I will recommend
The folks at J-Town were able to quickly get my diesel truck in when no one in the metro could get me scheduled earlier than 7 days out. They were transparent, professional, and gave me additional guidance beyond the repair I needed. I won’t be taking my truck anywhere else from here on out!
Very solid shop. Willing to work on any type of vehicle. Took my class A RV Diesel Pusher in they took care of the problem. Also had them work on a full side van. They did great work, also offer tire services. Very friendly, has the small town shop feel. Will be back in the future.
We were nervous about leaving our 1955 Dodge anywhere but Trevor took excellent care of it, did fantastic work on it, and we will be taking it back for all future repairs! Thanks Trevor!
I took my classic 61 Buick in for brake work, and a broken bolt in the exhaust system. They identified the vacuum leak in the power brake system, fixed a rear brake seal, and repaired the exhaust manifold. Then, while waiting for parts, put a new transmission pan gasket on since she was leaking. Excellent work and fair price. Very knowledgeable
They got me right in, communicated extremely well and everything was a fair price. The car drives like a dream, and I was really nervous that it was gonna be worse than I was. Thank you guys for your hard work and open lines of communication.
There are a lot of really good mechanics in Iowa, But J-Town Auto will always be my "Go To" for everything. They have exceptionally skilled and knowledgeable technicians, Their customer care is next level and they make you feel like you're comming to a family friend, rather than a buisness. They have never failed to solve my vehicle problems, and I have given them some real nightmares! If you're new to the area or needing a new mechanic, I suggest you give these guys a try, I guarantee you will not be disappointed.
Trevor has always been very loyal, reasonably priced and always gets me in right away when I need help! Never taken advantage like other shops. I highly recommend Jtown.
Poor work. I was going through a hard time in my life when I paid him a good amount of money to repair my truck. On my way home from his shop I broke down over heating issue come to find out he used SELF TAPPING SCREWS to hold my fan shroud to my radiator. Not the kind of work I'd expect from a 1,000.00 plus bill.
I have been taking my truck and wifes SUV to J-Town for the last 6 months and J-Town is always honest and has great prices. Won't be going anywhere else except to J-Town. Thank you Trevor for everything and nice to have that comfort of having a local mechanic who you can trust with your car needs.
Trevor has always done right by me, answering any and all questions relating to the work being needed now or in the future. Pricing is fair and I am always able to get my vehicle back in a reasonable amount of time. I've taken both of my vehicles there for a variety of issues and JTown has always been great!
Trevor and the others at J-town went above and beyond my expectations. I couldn’t have asked for greater help. They took great care of me and did everything to fix my car. They were real about cost, expectations and didn’t try to push me into anything. I don’t want to have any future car problems come up but if I do, I know I’ll be going to them.
Thank you for everything!
Trevor has worked on our cars for years, and then our kids' cars when they became old enough to drive and started driving our two older cars. My daughter and I were recently going to drive to Idaho together, and she got her car into Trevor at the last minute to make sure it was safe for a long drive like that. It needed some serious work, including new front brakes, but he did it quickly in time for us to leave for the trip. Her car is a 2005 Subaru with a 2012 engine, but it's definitely seen better days. On the way to Cheyenne, it seemed like it was acting up a little, so I called Trevor the next morning and just to be safe he called a shop in Cheyenne that would look at the repairs he did under warranty and make sure all was ok. They got us in right away that morning and they just found an oxygen sensor that needed to be replaced but wasn't serious. They even pressure-checked some things Trevor had done and found it all checked out fine. It was just good to have that peace of mind. Trevor was looking out for us even while we were on the road, and I would recommend J-Town Auto if you want a shop that cares about you - not just your car.
6 stars actually instead of 5. Brought my van in after tired of getting quotes for $100+ oil changes. Great price, great service. You can tell the owner just simply wants to do good business. Will be bringing both my my vehicles here for service from now on and if you live in Johnston and want to support local small business, this is the place!
I had an issue with my AC Compressor that was causing my vehicle to shut down intermittently. Trevor, the owner at J Town Auto went above to help me out. This place does quality work and trustworthy place! I have used J Town auto a couple of times now and the experience has been great each time. It can be hard to find a quality, trustworthy and budget friendly automotive repair place and so I’m happy to have J Town auto nearby for any vehicle concerns that may arise.
Needed someone to replace an engine in one of my Isuzu trucks. Trevor and his crew did an excellent job and were very budget friendly. Will continue to use them for all my automotive needs! ---Junk King
I have used J-Town Auto for years. The owner, Trevor, is very trustworthy, knowledgeable and very honest regarding repairs. Very rare these days. He will not recommend anything not needed, and will tell you what can wait and be done later, or what is essential to repair. Very reasonable fees.
I highly recommend J-Town Auto. You will be in great hands.
Trevor went above and beyond for me! He was recommend to me by a family member, who has had him work on their cars for years.
He is running a truly great business. His pricing was honest and fair, he even had a car for me to drive while my car was in the shop. I would recommend him for everything and anything that has to do with your automobile.
My brother's truck broke down here on his way to Alaska. Trevor was an answer to prayer. He and his staff gave outstanding service, were sympathetic to my brother needing to get back on the road in a timely manner, and the charges were in line with what we would have expected. We can't say enough good about this experience! J-Town treats people right!
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