We had an extremely stressful situation, and City Wide Towing made everything so much easier from start to finish. They were incredibly kind, understanding, and professional, which truly meant a lot in the moment. They got to our car quickly and handled the entire process smoothly. Even the payment was simple and hassle-free. It’s rare to find a company that combines efficiency with genuine compassion, and they absolutely did. I’m so grateful for their help and would highly recommend them to anyone who needs a tow!
My car was picked up the same day & with extremely pleasant and timely service? Most recently I told my Daughter mark these folks down as A+ for towing concerns/issues! Customer service via phone was very positive!
Easy and fast scheduling. They showed up on time and was so polite over the phone. They had no problem picking up and dropping off without me being there. Smooth sailing.
Did a great job ! Called late in the day to schedule for the morning to help load a vehicle on a trailer . They showed up on time , knocked it out quick and the rate was fair . Definitely my go to if I’m ever in the area again !
Did not communicate the price of the service well beforehand, was much higher than I expected. After a miscommunication with the driver that was his fault, he showed up at my work and talked to my boss before threatening to tow my car. My family has used these guys for years and we will NOT give them another dime.
I have used this company twice now to assist with getting our vehicles to the dealership. Both times they have been super helpful, friendly, and very quick. They're prices are affordable and we will continue to use them for any future towing needs.
This is best place to call for a tow in Des Moines. The gentleman on the phone was very helpful and communicated all details, we were a last minute tow going over 50 miles. The guy who came to hook and tow was very nice, helpful and made this process stress free. Overall a great company with great pricing. They care about there customers they help by going the extra mile when needed. Would recommend this company to anyone all day and night long. Thank you so much for taking the time to help me and my husband.
Great experience Joe called ahead and was on time. He was professional and was very thorough when loading our vehicle. I will use them again no doubt about it. Well done G&S.
I was impressed with the service provided. The tow truck driver seemed knowledgeable and took care loading my Mercedes on the flatbed. I would definitely use your service again.
Wonderful service— Shaelie in the office was very helpful and made the process of moving my car so easy. James the driver had great communication and kept me informed about the process and the delivery. Would definitely use them again
I called about a price to tow my truck from mechanic shop to my house. Guy on phone told me a price i thought was very fair compared to most others iv used or was given . I told the guy i had some where i had to be at 12:15 to 12:45 and a doct appt at 4 pm i couldnt change. He said no prob would 1 pm work for you? Works great for me his driver done a great job was very fast and freindly any price was exactly what boss had told me earlyer no but but games with price my wife and i will be giving there name and number to all. Thanks
I am the vice president speedy mobile mechanics and when we need a tow from now on we count on G&S! They are affordable and dependable their driver James helped us out today to tow a customer's vehicle to yaw's auto salvage. They were faster than crow tow and about $80 cheaper. The staff was friendly and professional. Strongly encourage you to used them They treat your vehicle like their own and James did excellent informing us when enroute and when he picked up the vehicle. The professionalism this company provided should be an example of what all towing companies should follow. Thanks guys and will be doing more business with you all in the future for sure!
Steve the driver as well as the owner of the company took such good care of our daughter tonight! They were super prompt in getting to her on the interstate where she had a flat tire. After getting her to her destination, she learned that she needed to go to another tire shop that actually had her tires in stock and they were willing to get back in and take her all the way there! Steve was so great in the truck and made our daughters night having fun and making light of a tough situation; additionally Steve and the owner were so great willing to change things up and get our daughter where she needed to go!! We are super thankful for them and would definitely recommend them again in the future!! Thanks guys!!
Kari and Brandon
I didn’t catch the fellas name but a very down to earth guy. Got to me and my car quick. Gave some applicable knowledge. I rode with him. Great driver. I’ll call back for a future tows needed .
This is the second time I’ve used G&S Towing in the past couple months. I called them again because the first time they were courteous, efficient, professional and careful and I appreciate that. I was not disappointed this time either. The driver was very helpful, even going beyond the call of duty to try and help me get into my car so I wouldn’t have to tow it. It didn’t work but I definitely appreciate the effort. He took his time with loading the vehicle so it was done carefully and he was polite and courteous when he spoke to me. G&S seems to hire the right drivers, because I’ve had less enjoyable experiences with other companies. This time I found out there was a tow service right around the corner from where my car was but it didn’t make a difference. I knew I was calling G&S from the minute the decision was made to tow it. They will be my go-to for the foreseeable future. I prefer to spend my money where the company does good work, their employees are the best and they stand by their work and that is exactly what G&S does.
A few months ago I had a trailer of mine sink while fully loaded in a parking lot early in the morning they came out and were very respectful reasonably price compared to anyone else in town I saved a lot over the years using them even though sometimes you have to wait a bit longer they are top notch and worth the wait
Thank you
Jeffrey Steel Horse Transportation LLC
Lee Nikolas Freedom Taxi
I needed a tow last minute. When I called they were very helpful. Provided an estimate or quote at request with given specific locations. They have reasonable prices as well. Arrived on time. They remaining communicative during before the tow. The guy who came to tow was very kind and helpful. I highly recommend G&S Towing!
I post very few reviews, but this company deserves one If you need a tow, this company is the one for the job!!!
Starting from the phone call I made to them, they were polite and courteous; my second call they were just as polite and courteous. They gave me a price (great rate) and a time when they would arrive.
These guys were prompt and charged me exactly what they quoted me. They also parked my vehicle right where I asked them to. The driver was very friendly, sympathizing, and polite too.
This is a top notch towing company which I haven’t used in the past but I will use them again in the future for my towing needs. (But I pray I don’t have any more needs.)
Thank you for taking great care of me.
What a great company. My wife and I got stranded heading up for a weekend trip to Minnesota. With two little ones in the car we were stressed and weren’t getting much help from our insurance roadside assistance. After one phone call, G & S dispatched James who quickly came to our aid. He was so kind and put my mind at ease. He even took care of key drop off at the dealership where it was delivered for service. Thanks so much. A hard day made so much better.
Steve was awesome and very professional he towed my large toolbox to a storage unit everything went smoother than I thought it would i highly rec. G&S for any towing needs thank you.
After calling, they reached me in roughly ten minutes, which was impressive enough, but they were also very respectful and helped calm me down after a bad double tire blowout. Very professional, and very dependable. Thank you, team
We had a flat tire on a camper and had it towed. When we came to get it there was a large mud puddle and one of us feel hard. It was at the bottom of a handicap ramp and no signs at all. When I told James about it, he said it wasn't his problem--I it was raining and they weren't even open. The sign in the window said they WERE open. Three man had promised to put on the new type but then refused because he thought I was rude. The camper had damage it didn't previously have, and they charged a lot of money for no service. Don't do business here. pictures show Lack of compliance with ADA
Jack was very courteous and knowledgeable on the loading of my truck.
Your company came highly recommended and I will be using your services if I ever need them again!!
Thank you for your prompt & professional service.
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