We had a driver abandon one of our trucks on the coldest days possible and truck was off for 2 days and naturally froze up. Bill & Rays were there in under an hour to tow us back to their shop and get our truck thawed out and swap filters. The service department communicated every step of the way and there were no surprises on the bill except that it was cheaper than I’d ever seen for a tow bill alone and my bill included labor. I would most definitely recommend Bill &Rays to anyone looking for service or a tow
Had elbow strip out of the head after 7 o’clock at night they were still at the shop, said to bring it down and they would look at it, came up with a game plan and was on the road shortly afternoon the following day. Very knowledgeable mechanics friendly staff need to be more places like this would recommend to everyone five stars.. thanks again for helping me out
When you need urgent repair and you get it - it's always super perfect! This is the place where the hole in the trailer was fixed in 20 minutes and not expensive! Staff - Stunning people! I respect such places!
Excellent customer service, I used them several times and always had good experiences. Very helpful and knowledgeable staff when ordering parts from them as well. Would recommend to anyone!
Our vehicle broke down at Howard’s Auto Body and the mechanic called Bill & Ray’s! The driver was timely and very polite! We asked if he was okay with us riding in the truck with him since we were traveling and had an hour drive to the nearest dealership. He had a welcoming personality and made do with the situation! The driver gave us a rundown of the company’s history. I recommend this company to anyone local or out of state who needs a lift! We are very thankful the auto body shop chose Bill & Ray’s!
5 stars for a GREAT towing company got stuck in my tractor trailer and I was out in no time , very professional staff and fair rates would definitely recommend and use again !! Keep up the good work! #keepontrucking
I wouldn't take anything there. They never called me to tell me what they were doing. Or how much they had in it. They said it needed one thing then when they knew it didnt have on thing that makes it run. They decided to go towards the other thing. Then oh it's still not running not sure but it might be this. So I did it took it to them and all the owner said was well at least we were on the right track. 2900 dollars later and still didnt run. I wouldn't take them a bicycle to work on.
Although they mainly work on semis, they have general desil parts for pick ups as well, they also sell fittings for larger gauge wire (0ga & such) that i cannot find anywhere else.
I broke down in Oskaloosa in a motor home coming home from the state fair. I was given their name to call. They were there within an hour and bent over backwords to help me. They got me back on the road the same day. No one wants to break down, but I'm glad it happened to me where it did! Great customer service.
