This rating is based on customer reviews, inventory size, pricing, and service quality
In Coralville, IA, Campus Towing scores 92/100 with a clear positive trend. Reviews highlight fast, professional staff, timely ETAs, helpful communication, and a tracking link. Pricing is seen as fair, with money-saving advice; several reviews also praise a parts team for low prices and broad inventory and quick sourcing, making parts easy to find. Strengths: kindness, knowledge, reliability. Complaints: a rude driver, a dangerous driving report, and a disputed AAA request; occasional busyness. Yard organization isn't mentioned.
Address:
390 Westcor Dr Suite 5, Coralville, IA, United States
What clients say about Campus Towing in Coralville (IA)
The staff who answers calls was so kind and professional. CJ the tower was there so quickly. He was friendly and professional. He went above and beyond for us. Overall, they made a bad day much better. Thank you so much!
Campus towing is always quick, reliable, and professional. They have been dispatched for a few AAA claims and always get the job done very exemplary. I am appreciative of their kind staff and quick response.
CJ was just here helping us with a dead battery.
He was very thorough diagnosing the problem and was super patient explaining our options. My husband is disabled so solving the problem ourselves is difficult so I especially appreciated his customer service! What a great representative of Campus Towing!
Great service helping our daughter with a dead battery on campus. Came quickly, walked through the options and fixed everything she needed - and on a Sunday, it’s much appreciated!
My transmission went out in the U of I ramp # 4 this afternoon and Campus Towing came to the rescue. Not an easy task in a busy ramp but they handled it with class and kindness.
Thank you so much for the great work
When my tire blew I called AAA. They contacted Campus Towing bc I needed help putting the spare on. Taryn from Campus Towing was great! He arrived quick/on time and explained everything he was doing! He was helpful and reassured me he would get me back on the road so I could head home!! Strongly recommend AAA and Campus Towing bc the customer service was much appreciated!
Wow! Amazing service. Courtney answered the phone and was so nice and professional. Chris jumped my car and was just as nice and professional . I wish more businesses had great service like them. Highly recommended!
It's happened to all of us, right? The face palm-inducing "welp, I locked my keys in my car" while I ran inside this store real quick. I called AAA for lockout assistance; Campus Towing called immediately after I submitted my service request, and a driver by the name of Nick showed up in a timely manner (which hasn't always been my experience with AAA), which was appreciated. Super quick and friendly!
Amazing experience with Robert from Campus Towing! He was so kind, knowledgeable, and helped trouble shoot the problem on the spot. The world needs more Roberts! Thank you!
Chris from Campus towing was very nice and professional today when I needed an AAA call for a battery problem on my car. He arrived quickly, did the testing and started my car. Downside, I need a new battery, but at least it wasn't something else that was more expensive. Big Fan of Campus Towing and Chris!
Dan was quick and awesome. Great to talk to and gave us restaurant recommendations since we're from out of town. Beautiful truck, a clean and well oiled machine. Would definitely recommend these guys.
Was requested here through AAA the operator at this company was trying to inform me that I couldn’t get my car towed for the same breakdown it wasn’t the same breakdown I informed her you all are not AAA I had already spoke with them then asked for pictures just to still refuse the request stop wasting peoples time thank you
I was so impressed with the Tow truck operator, Ruben. He was very professional and extremely pleasant to deal with. He went out of his way helping me understand the process and Communication was excellent.
Campus Towing are the ones to call.
Loved the tracking feature they send in order to see when the tow truck will arrive.
The dispatcher was busy but she didn't let it interfere with helping me and she had a very sweet disposition.
I highly recommend Campus Towing.
Thankyou Ruben !!
Jessica and Chris saved our butts. Helped us find a good repair shop that could get us in. Traveling from Idaho to New Hampshire and they treated us like locals. Give these guys your business.
This company was very professional. Dre came promptly and got me home safe. He got the SUV on the trailer quickly. He was friendly and professional. He made a stressful situation a lot more comfortable. 5 star customers service! Give that man a raise! Thank You! Highly recommend this company.
Shaq was the one to help me. He was amazingly kind! And super amazing to have around during a time of need. All other companies would not come out to the 380 swisher exit at 1030pm but they did! Shaw did not disappoint!
Driver showed up with a very bad attitude. He was rude and terse from the moment he arrived. He proceeded to question why I needed a tow and complained about my steep driveway. I tried to be helpful and soften the situation with small talk. He proceeded to start an argument with me. I offered that we start over and he got more aggressive. He walked back to my car grabbed the keys and threw them at me, then stormed off and left. I received no apology or any type of gracious offer. I'd give a zero but one star is the only option. All that said previous experiences with this company were easy...no drama.
I was recommended this company by my mechanic. Told me it may be a few hour wait but they were there in about 45 minutes!! The guy suggested we tried to jump start it since it would save me money if he didn’t have to tow it. He jumped it and it started right away! I was able to drive my car to the mechanic without needing towed. Very appreciative for the suggestion to save me money. Thanks!
How refreshing to find a company that cares and is over the top friendly!! My college daughter got a flat tire and booked roadside through our insurance. The company they booked canceled after she waited for two hours. I found Campus Towing and they were there in less then 1/2 hour! CJ replaced the tire and was so very kind! What a great company! Thank you!
This was my first time having to call a tow truck company and I couldn't be more pleased with their service! Tom was very helpful and nice on the phone both times I had called and Chris, who was sent out with the tow truck, was very nice and careful when it came to loading my car on the flatbed of the truck. Trying to tow a vehicle out of the Costco parking garage on a Saturday morning isn't ideal but Chris was a great sport during the whole thing. Highly recommend!
I was in the middle of moving in Iowa winter and setup a time to have my summer car transported to my new place. Aside from being nearly 20 minutes late the experience was very good. They were also $30 less expensive than any other place we contacted. Would have been 5 stars but was late for pickup and we made the appointment 3 days earlier and verified day of.
Superb service. Chris kept me up to date on time of arrival. Tyler did a superb job getting me a new battery and filling air in my car's tires. The care of clients is number one in their book.Would use again and will highly recommend.
They were very professional and personable. The technician arrived at the estimated time, identified himself and went straight to work. He displayed knowledge and skills in what he did for us. This was all accomplished at a very competitive price. I highly recommend Campus Towing a give a shout out to Chris O’Brien our technician.
My car died early this morning and I called Campus Towing to check their rates. They were very helpful and had someone to me in no time at all. The operator, whose name I forgot but think it was Justin or Alex was friendly and professional, sent out a wonderful technician named Chris. Chris helped get my battery situated and even installed a new battery for me right away. He didn't pressure me to buy anything and he was super helpful. I hardly ever write reviews, but felt like the honesty and professionalism exerted by this company warranted a good review. Thanks again!
I was so grateful for Campus Towing today when my car wouldn't start. Robert was the driver/technician who came to my home when my car wouldn't start. He was so friendly and knowledgeable. He advised me on what to expect when my car was delivered to the service station and was quickly able to get my vehicle out of my garage and onto the truck bed. Robert was excellent to work with! Campus Towing is professional, timely, and the employees are so personable!
Excellent service! I was given an estimate of 45 minutes and Campus Towing was here in 10. Harold tested my battery and provided a readout of measurements. Took time to explain what was wrong and right with my battery. He was careful with my property and was so pleasant to deal with! I would definitely recommend Campus Towing!
Justin came out to do a battery check on my car. He arrived 10+ minutes early and was completely friendly and helpful. He checked my battery, showed me it needed to be replaced, and got EVERYTHING done in less than 15 minutes. Easily the best service I could have asked for.
It was a cold day and my battery got too cold to start my car. I called AAA, and they got me hooked up with Campus Towing to give me a jump. Harold came out within about 15 minutes and got my car started, no problem. Phone dispatcher was courteous and professional, and Harold the guy with the truck and tools was also top notch.
Thanks for your fast and efficient work, Harold!
Harold did a great job bringing my car back to life today. He jumped my old car and gave me some additional pointers that ended up working out well. He was also a pleasure to work with - both professional and personable. The service was very fast and didn't cost me anything since I have AAA. (Didn't occur to me to tip at the time, unfortunately, but he deserves the boost.)
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