What clients say about B&C Truck & Tire Repair - Mobile Unit Only in Sidney (IA)
We were quoted approximately $90–$99 for the service call and $150 per hour for labor to replace a 6-inch hose. The mechanic arrived and completed the job in 39 minutes. However, we were charged $450 in labor for a total bill of $700.
The pricing does not match the original quote. We were also told different explanations regarding additional charges (including that the mechanic was “with another client” and later that he was “at home”), which is confusing and inconsistent.
We requested clarification and a callback but did not receive one.
We are sharing our experience so other customers can request written estimates and detailed invoices upfront.
I can't believe the lies and bad business are these people. I deal with mobile mechanic through out the state and let me tell you they will charge you as what it is. THIS company are not honest. Chelsy tell us a price will be below 540 for only changing a whole of 6 inch. The mechanic you see on the photo came by and did his job. But they both charge us 700$ for a 39 min job. Let me explain we chose this company because Chelsy said 90 or 99$ since she changes prices a lot just to come do the service and 150$ per hour . She tell us the mechanic is working with another client that he will be there an hour.OK, he got here in 20 mins. She charged us 450 just for the labor cost to change a 6 inch whole that took 39 mins. They charges don't match. Then she says we charge extra because the mechanic was home . OK which one is it he's home or with a client.she said she's going to call us back and never did.
Job was done ok. Little pricey but ok , normal after all it is road service but the attitude of the mechanic and the lady answering the phone was very very poor...
The service was provided by underqualified mechanics and was significantly overpriced. The final charge did not match the initial quote, and there was no recourse to dispute the difference.
Called Thursday evening with a clutch issue. Was told to bring it in and they would take care of me. Mechanics worked from Friday morning until my clutch was replaced. Not a small job on my rig. Very fair on the rate and no major up charge on parts. I'll be back for sure if I'm in need. Hard to find a no bs shop with good prices and great people. Thank y'all very much for such a pleasant experience.
Cole and Chelsea were amazing! They deserve 10 ⭐ Seriously. Blew a tire at 0530 on tanker trailer. Cole showed up roadside by 0615 and tire was fixed by 0645. Fender and mud flap bracket were trashed. He drove and got parts, I met him back at their shop, and I was on the road by 1030. Friendly on top of everything else! If this level of service doesn't please you, you've never dealt with truck stop mechanics before that take all day while milking your wallet and doing shady work at best. Again, thank you and it was honestly a pleasure!
When I was in a pinch, these folks came through for me in a big way. I researched the prices they quoted and they were not only honest but fair. On top of that they did great work and got me out in a timly maner. A big thank you to the B&C team.
They did an outstanding job helping me work through some issues I had with a truck. Very quick & responsive. These guys are experts in semi / diesel equipment.
My national fleet service had me sitting for 2 hours yesterday. We'll leave them out of it. But what was going to be more hours of waiting was halted to as quick of a stop as my truck when I was able to get ahold of Chelsey. She was so sweet and very quick to get someone out it was amazing. 33 minutes later on the dot I was cruising down I29 to my next stop. Absolutely will be calling them again as I frequent sw Iowa in my rig often. She was great. Service tech was quick and really knowledgeable. 10/10 would recommend. My new fleet service. Thanks Chelsey and the team
B&C performs high quality work in a timely fashion that allows me to get back on the road as soon as I can! They're an amazing business that is reliable and professional. Thank you B&C for all your hard work you've put into my truck!!
B&C is quick and affordable!! My semi broke down on HWY 2 and Cole came and got me back on the road in no time and for a great price!! Thanks Cole and Chelsey!!
This is a great company to work with. I have had the pleasure of having them get me out of a few binds. Their knowledge is only out weighed by their customer service. No job too big or too small, from an oil change on my pickup to overhauls on a semi. I feel lucky to have met the fine individuals that run this wonderful company
Had a blow out not even 10 miles from their shop. Quick to answer the phone and get me back on the road. Very reasonably priced. Appreciate what they do for us.
B & C Towing & Repair is a life saver! We needed a fan clutch broke off of our truck to replace it and we called around to multiple companies in the area. All of which said they couldn’t do it but B & C said they could, they told us 2 hours which was totally fine, and they came an hour early! Thank you so much! 1000/10 would recommend!
My little sister was stranded on the interstate for 3+ hours waiting for AAA (they never came) I called B&C and someone was out in less than 45 minutes to help her. Amazing people who actually care. 10/10
Broke down on the side of the road with a busted axle and wheel Barrings in our trailer and called B&C towing and they were there in 30minutes to help us out. Then they also went way out of there way to go to another town to get parts to fix our trailer and worked until late that night to get it done so we could get back on the road. Would definitely give these guys a 5 star review!! Super friendly and willing to help! Anyone in that area give them a call!!
Truck ran out of coolant. Called B & C who had a tow truck driving by and stopped to fix a small leak for free. No tow was need nor a part for truck to be fixed. I offered to pay but they refused. Sometimes small things have a big impact. Thank you
Chelsey was great she went over and beyond to make sure my 3 boys and I could get off the road and home at 11:30 p.m. She was there in a flash. Thank god for her and her kindness. God bless you. Thanks for everything you did.
I was in terrible situation with my car stuck in a mud ditch in the middle of nowhere for 4 hours. B&C Towing were finally contacted by my insurance farmers(horrible), and they where easily able to get me out of the mude hole I was in and got me back on the road. I would recommend them to anyone,.Great Business!!!!
Very personable, they kept me posted on their time frame since it was one of their busiest days! Very reasonably priced! Will be my first phone call if I need to use them again.
Had two flat tires on my enclosed trailer and was stuck right outside of Sidney. They came out and got my spare on and was able to get back to their shop. New rim and two tires later I was back on my way. Great service and appreciate them helping me out!
They did an excellent job with the recovery and towing of my 2019 Jeep Compass. I had gotten lost, made 1 wrong turn and was stuck in quicksand type mud. It was a very time consuming job and so difficult that not even the county sheriff or local tow company could rescue me when I got stranded. I had to walk an entire country mile in the middle of the night to safety barefoot on January 7th. The mud sucked my shoes and socks off. We contacted.
B & C towing & Repair and they were happy to help on a Sunday afternoon. They came to my house to pick up my keys. They kept me informed and had taken pictures for my insurance company and myself. It was so refreshing to meet genuinely nice people. THANK YOU!!
B&C Towing and Repair is an OUTSTANDING service serving Southwest Iowa, Northwest Missouri, Southeast Nebraska and Northeast Kansas! Very professional and willing to assist in any way. I would highly recommend them for any Towing or Repair issues that you have.
I wish there were more than 5 stars to give them. B&C towing is amazing! Great service and great people. I was broke down on the side of the road in the middle of the night and could not get a hold of any friends or family to help. But Ben and Chelsey answered and came right away. They were very kind, friendly and professional! I would HIGHLY recommend to anyone!!
Great experience in a bad situation. Ben was very helpful not only towing me to his shop but fixing my tire and making sure my vehicle was good to go. By far best towing experience I’ve ever had.
They came as soon as possible and worked hard to put on my spare tire when I had my tire pop on me. They were also very friendly and made sure that everything was fine before leaving! Highly recommend their service!
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