After calling and locating an available used engine for my 2018 Hyundai Sante Fe, I called back to possibly purchase, the OWNER asked who was going to swap engines. After telling him a technician two hours away from them (where I live) quoted doing job for me, owner offered to do the job at same price. He then reminded me that the 30 day warranty would be on part AND labor if they did the work. Since I’m 2 hrs away, this sounded like the wise thing to do. They required my credit card # so they could put in there labor line that would be 2 weeks. I did so and offered to bring car to them in a few days so they could readily begin when my turn came. They preferred my waiting till they called me since their parking was very limited. After keeping in touch with them as 2 weeks approached , they informed me that they didn’t even have there car to remove engine from. Then, after fourth week was approaching, they called saying it was removed and ready to pick up. I then asked when I could bring car to them. They were surprised about having to swap engines. I then got a call back saying that they didn’t have anyone there qualified to do so. Luckily for me local tech would still consider doing the job. I then traveled 4 hours(2 each way) to get engine. My local shop proceeded unloading engine on my arrival and noticed oil pan was damaged, not fresh, probably from car accident that it came from. I took and attached picture. They received my approval to use to good pan from engine being removed. (For additional labor cost) Approaching completion to finish job, my tech notified me that there were some hook up differences between engines. He then reviewed serial number from replacement engine. It came from a KIA , same type engine but i was not informed of this before buying or at time of purchase. This caused me more labor expenses. Before driving 4 more hours returning with engine core that i was initially charged for I called to report damage to oil pan ( part of the purchased engine) I was to by OWNER that no labor reimbursement was be considered. Bottom line….this was one of the worse purchasing practices I have ever experienced!

Keith Goff

01/23/2024 17:22:18

WORST CUSTOMER SERVICE EVER!! RUDE! 3 days of communication to pick up a part. Only to be told that at 3pm it was to late to pull a part after telling my mechanic they had 4 on the shelf. No pulling necessary!! Communication is key. You lost my business and the mechanic will never use you for parts either.

Ginny Lambert

05/03/2024 20:25:59

The absolute worst junk yard that I have ever used. Bought a used engine and was told that the engine had a broken oil pan. Sent a driver up there to get engine. When it was brought to the shop the bottom end of the engine was also broke. Called to get a refund or exchange was told they didn't have another engine and i could bring it back for a 20% restock fee. Very dishonest people and don't stand behind there products. DONT BUY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Arrow Logistics

11/19/2021 19:57:30

Always friendly and willing to help find what you need

Jennifer Rincon

06/26/2024 17:46:13

I have a 2010 silverado. Had the part I needed at a great price. Would recommend to anyone looking for OEM parts for their vehicle

Levi Helm

12/23/2023 19:55:10

Well my friend order a window for my car on the first of September and Darren took her call, he took her card number over the phone and she told him that are wanted to go ahead and pay for the window! Well needless to say that he didn't run her card number to pay for the part, so I had to pay for the window and it took all the cash that I had in my pocket which really sucks!

Karla Rogers

09/06/2023 00:47:49

I wouldn’t even give this company one star if I was able to. I specifically called for “I need both exhaust manifolds for a 2014 Hyundai Velositer.”The owner told me $150/each. I asked how much for shipping -the owner stated $40. They sent me a credit card form for verification on payment, description, and shipping. Since apparently there is only one exhaust manifold for this car instead of calling me and telling me there is only one - THE OWNER OF THE COMPANY ADDS $150 CORE CHARGE TO MY BILL TO KEEP THAT MONEY! As a business owner I would never do this- I am perplexed by the audacity this business owner decides to run his business by being a thief. I will NEVER do business with them again.

TimnAmanda Smith

12/10/2021 16:45:12

Bought a very dependable car from them almost a year ago. One more payment and I get the title. Only thing that I had to get done during the year we payed on it was oil changes and 2 front tires. They charged us 3100 I believe and I could sell it for 3000 no problem. They will be getting more business from me soon!

Sam King

02/27/2018 09:35:54

Ladies please be careful when going to this place alone. They wanted to charge me 100 dollars for a used tire. Next day sent my husband inside w/o me and they sold it to him for 30 dollars. The tire wasn't even worth 30 dollars, but I needed it to move a car. Bad people that give Bad business.. stay away ladies!!!

Nae Nae

09/29/2021 19:14:35

Price on yard is $2 but they never know anything about what's on the yard and people have just destroyed stuff for no reason. Walking around just smashing parts that someone may need. 🤔

Key

09/19/2023 13:08:15

Cant see myself doing any other kind of work but mechanics, nuts and bolts.......🔧🔧🔧🔧🔧

Jay McGinnis

12/22/2017 01:35:29

Called twice to verify they had part. Drove hours and told me I was at the wrong location. Went to other location and they told me they could sell me another part, but the part at the original that I verified was damaged. I politely asked why they didn't call and let me know before the drive. The answer I got was, you didn't talk to me. I called the original place got the run around never a apology, more of a its your fault. Asked for the owner to call back, never a return call. Unreal

Kipp Kress

08/08/2019 20:51:09

Very helpful staff. They always have what I am looking for

Dustin

01/19/2024 17:33:02

Commited to buying an engine they had listed for sale on their website for 4500$ Engine was not yet removed from car but was considered running hence listed for sale. Waited three weeks until they started to pull the engine only to tell me that they found out it had a dead cylinder. This inspection should have been done prior to listing the engine for sale for 4500$ Now I'm out three weeks of time and have to hunt for another one somewhere else. This ls2 is hard to find. Poor business practice and my time wasted was not cheap....

Corey Parsons

07/20/2021 13:22:17

Should have been the first place e I called.. definitely gonna be the only place I go to.. thank y'all so much for great customer service..

Amanda Barnes

03/29/2023 19:59:38

Why does the guy answering the phone have to raise his voice and get obviously angry with me when I just want a price? Him: "without an engine I can only give you the labor costs" Me: "yeah, that's fine, just the labor" Him: long pause Me: finally "so can you tell me just a rough price" Him: " LIKE I SAID WITHOUT AN ENGINE I CAN ONLY GIVE YOU THE LABOR COSTS" Me: somber voice "yes that's fine just the labor" Him: "1200 dollars" HEY GLISSONS! Can you guess where IM NOT going to get an engine installed at? Three guesses and a hint is the company begins with a "G" and ends with an "S". _______ Several years later… Driving to Evansville today to get some parts from a salvage yard. guess who I did not even call to see who had parts? Begins with a G and ends with an S. I will never forget how rudely I was talked to.

Ron i

03/02/2023 14:29:13

Hands down the worst customer service I have ever experienced! I called and asked Calvin ( who has been there a year) what time they close as I'm coming from 2 hrs away to pick up a motor and he said five. So I drive all the way up there to be told loading is closed at 430 and there is no way I can get loaded anymore until Monday! Needles to say I won't be doing business with them or recommending this place to anyone.

Jon Byler

09/28/2018 22:28:00

I have been going to Glissons for over 18 years and have never had a bad experience. I recently went looking for 2 tires. They told me they didn't have a matching pair in their system for my size but lead myself and the Mrs. to the singles and said we had as long as we needed to look through what they did have. 20 minutes later, Bang! I found 2 Michelin Pilot Sport A/S 3+. One had 7.5mm and the other 8mm of tread depth. Brand new they would have had 10mm and cost $188 ea. I got them for$20 each! Even after mounting and balancing I saved $420 over buying that same tire brand new!

Jonathan schurz

02/27/2019 11:09:19

Very shady business. Ordered a motor to fit my suv. They gave me the wrong motor ten days later and then charged me a $200 restock fee on a motor I never even accepted. It never left their lot. Very shady business. Salesman was very rude. Wouldn’t recommend them at all. They’ll take your money and give bad parts.

Lynn Warren

05/11/2020 16:11:59

Called one evening about a headliner for a 2015 chevy trax. Was very detailed about what I needed as I was 3 hours away. They confirmed they had had one, great be there in the morning. About one hour out I call to give notice that i will be there shortly to pick it up to hopefully speed up the process. Rude, no clue as to me coming nor did they have a good headliner. Can't rely on anyone to know what there doing

matt stevens

10/19/2018 01:25:25

I called yesterday For a tail light assembly (took me 1 screw & 2 min to pull mine out) was told it would be pulled & u could pick up next day ..today i go there ..its not pulled they wanted me to wait for 9 other parts to be pulled from other cars before they could have time to unscrew 1 screw & make a quick $70 I offered to pay extra for them to let me pull it or quickly pull it 4 me as i was late 4 inspection on my car they all had attitudes & refused me service ..why should i have to wait wen I called yesterday & what dumb business owner wouldn't make a quick $100 to take 2 min to unscrew 1 screw ...then was told my tail light wouldn't put them out of business.. I promise to spread the work on social media so people can go anywhere but here!!

Karen Crowley

05/02/2017 20:31:41

Bad customer service! And Rude... I called and inquired a price on a 02 BMW transmission. I shopped around to see who got better pricing so I decided to go ahead and buy from Glissons since they had better customer reviews. So I called back and asked them if the price was with core or without it. They said the core was $75dlls. Okay thats fine. Then I asked: so what's the total? (I totally forgot the price, wasn't sure if it was $400 or $500. Then the guy told me: we already gave you the price!! just add $75dlls. I asked politely again for the price since I wasn't sure; the guy replied the same: we already gave you the price just add $75... Then he hung up on me... If they can't treat you right on the phone don't expect much in person.

Josue Javier

05/19/2017 19:36:24

I have put in 4 applications for your forklift operator position and wasn’t selected for it. Then see a new listing for the position.

Kyle Meece

08/09/2023 19:56:28

Went and got an engine for my son in law dodge truck at place . They had engine out of vehicle; and promptly loaded up in my truck . The service was excellent; and I would highly appreciate them for getting parts .

Robin Lazell

03/06/2021 20:25:29

Sold my teenage daughter a bad battery and when she got a jump to go get them to replace, they wouldnt help her take battery out. She had to drive next door to auto zone, get a tool to get out and then walk battery to them. They them offered to carry it out for her but when she said she was next door since they didnt help her, they said nevermind and had her carry it back. Very rude since she wouldnt have been back if hadnt sold her bad parts to begin with. Office full of men and not one could hell her. Such a shame

Jacqui Jarman

02/05/2021 18:18:42

I have dealt with glissions for over 20 years and never have I been more displeased with a business than this coustmer of mine bought a rear end from them that had broken bolts where the drive shaft mounts and hence can't mount the driveshaft.called to explain and try to get them to take care of it. They tell me to drill and tap the broken bolts. I offered to take them the truck so they could fix a part they sold and I was cussed out by the salesman and he hung up on me. When I call back and speak with the manger he tells me he is not getting involved. Upon further inspection of the rear-end they sold one not. Only with itbroken bolts in it but all so gears inside were trashed and the rear end wouldn't even spin. So to all who buy used parts you may want to skip this salvage

Eujeane Barker

07/23/2019 16:01:03

Somewhat hard to do business with great selection. Can't drive there and get parts. Have to pay before they pull then drive 1hr back to even see if its correct or in good shape.

Steven Fulkerson

03/02/2020 23:02:44

I had a very good experience at Grissom after having a Terrible Experience at another salvage place in Evansville. Grissoms owner was very nice, helpful and so were his employees. Had the wheel I needed and cheaper too! I’ll remember this.

Jackie Bean

06/14/2019 17:51:35

I have bought parts here for years. I am not in the business of repair any more but I went on for a wheel today for my daughter's Car as a spare.At first they couldn't locate it. The parts professional I was working with marked it down for my wait. Yes I will go back.

Mike C

03/26/2018 17:58:05

One of guys seem passed off he was there Saturday.I wanted rims for my truck.Talked down to me and was short on service.Went to Liberty and got rims and EMERY was super nice.Ask for EMERY does nice work.LIBERTY AUTO SALVAGE.

mike bratton

05/12/2019 18:07:11

Address:	2220 N First Ave, Evansville, IN, United States
Phone:	+1 812-424-8201
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 209 Reviews
ZIP Code:	47710
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		8:00 AM - 12:00 PM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Glisson's Auto Parts Inc JunkYard in Evansville (IN)

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