What clients say about First Call Towing / Express Truck Repair in Fremont (IN)
The wrecker drivers name was David and he was called out to pull out a delivery truck from our driveway that was buried deep in the mud unable to move at all. He was very knowledgeable and professional as to what to do and how to do it. He did an excellent job. He deserves a raise He concentrated on keeping further damage to a minimum which was most appreciated. First Call has an amazing driver in their team. Thanks David and First Call
had a great experience with First Call Towing & Recovery. They repaired my truck quickly and the service was smooth and professional. Angel was very helpful, kept me updated, and made the whole process easy. I definitely recommend them if you need reliable service.
Cory H. is an outstanding mechanic—knowledgeable, honest, and professional. He diagnosed the issue accurately, explained everything clearly, and completed the work efficiently without unnecessary upselling. The quality of his work shows real experience and attention to detail. Pricing was fair, communication was excellent, and the vehicle runs perfectly. I highly recommend Cory H. to anyone looking for a reliable and trustworthy mechanic.
We had a flat tire at 10:00 at night and called First Call Towing and they were able to get us right in and on the road within 30 minutes. The staff was very understanding and willing to help. They will be my first call next time I need assistance.
I had an uncommon airbag issue on my Freightliner, and called and visited several truck stops, and no one could help me/ had the right equipment. I made one trip here, and they solved and removed it in a matter of minutes. Shout out to Mr Jimmy and Cory thank yall for your help! Highly recommend
Chris at First call towing was great, super friendly and professional. My semi got stuck in the snow a few times in the same location and he stuck around to make sure I was able to get back on the road. I highly recommend First call towing! They will treat you right.
Excellent service and professional staff.
They repaired my tire quickly and explained everything clearly.
Fair price and good communication.
I would definitely recommend for who need repairs.
Great service coming here! Checked in with Hillary at 12:30 PM, got my trailer fixed for a roof hole with Doug, and checked out at 1 PM. Great communication and fast quality service from both! Can honestly recommend people to come here with no long wait!
A huge thank you to the guys for helping me with my car's problems and towing me. Everything happened very quickly and efficiently. They checked everything that was needed and special. Thanks to the manager Angel for his help and good service!!!!!
Everyone was professional and courteous. The dispatcher Angel got me in as fast as she could and was incredibly kind. Excellent shop and would highly recommend.
I'm a semi driver of 15 years. And just had to call for my very first time i needed a tow it was new year's eve it was snowing and blowing i see cold one of them miserable nights
These guys showed up and we're so helpful
It makes me happy to think there's still some good people in the world if you don't take it. The advantage of people, when they're down, I honestly gotta say if I ever need another tow day will be my first call. And I'd love to give them more than 5 stars but I can't it won't let me
God bless you guys, be safe. And having great 2026
This place is amazing. They got me in on Sunday and fixed 2 air bags and a tire for me. Angel at the front desk is an absolute sweetheart. She gave me updates the whole time. I will definitely be coming back here if I’m in the area.
I jackknifed my truck and trailer, and the crew never treated me like an inconvenience. They were professional, respectful, and made sure I stayed warm in the wrecker while they got me safely out of the ditch. Later, my company told me that choosing this towing service saved them a lot of money—especially since the county where it happened is known for calling a company that overcharges. True professionalism from start to finish.
David is a amazing operator and manager over the heavy towing. Set me up with a great price and got me where I needed to go and also very intelligent had brakes hooked up on my loaded semi so all the brakes worked together! Very impressive 👏 👌. Dont call any other when in this area
Roadside is very affordable and try their best to get ya going but the best service I had was with the towing and they towed me all the way to Chicago and didnt rob me to where I'm able to afford my repairs and be back on the road again! Don't be scared to call these guys. I tried the other company and they didnt want to tow to Chicago.
Hear me out if you have a semi break down in this area call this company! Best service and their towing beats all others in the area i called 5 others and they beat everyone without even telling them what I had been quoted. Very professional and affordable when it matters most!
🚨 ABSOLUTELY DO NOT COME HERE — ESPECIALLY IF YOU ARE NOT LOCAL
This shop should be avoided at all costs.
My Freightliner was brought in only for a failed differential. They took over a full week just to locate a rebuilt differential, which they charged $3,300 for. The delay alone caused significant downtime.
After the differential was installed, they suddenly claimed the air dryer was “bad.”
This is completely unacceptable, as the truck had NO air dryer issues upon arrival, and the air dryer had been brand new, installed less than one month prior. Despite this, they pushed another air dryer onto the invoice, conveniently one they already had available.
The total invoice was $6,300. When I attempted to pay with my business debit card, they refused, claiming the amount was “too high.” The only payment method they would accept was a bank wire, and they informed us Friday at 5:00 PM, knowing full well that banks were already closed. This forced us to wait until Monday, holding the truck hostage unnecessarily.
Because of their delays and poor coordination, I was forced to pay for my driver’s hotel for NINE DAYS, with zero empathy or accountability from their staff.
The front desk receptionist was openly rude and unprofessional, fully aware that we were not from the area, and consistently made the process harder, slower, and more stressful than it ever needed to be.
I have been a trucking company owner for more than 5 years, and I can say without hesitation that this was the WORST repair shop experience I have ever had.
This shop demonstrates:
• No transparency
• No urgency
• No accountability
• No respect for owner-operators or fleets
If you value your time, money, and sanity, DO NOT bring your truck here.
First Call did an excellent job taking care of our towing needs after my husband’s accident. Angel at First Call was very friendly and caring, and she walked us through what to expect from the insurance company. We really appreciate all the help we received.
I am pleased to write a review for Angle, who works in the office at Express Trucking Repair. From my very first interaction, I was impressed by her professionalism and outstanding customer service. Angle's warm demeanor and willingness to help make the entire process smooth and enjoyable.
I work in logistics and needed a 20’ container lifted off a truck and dropped at a job site. Dave couldn’t have provided better service and communication. I’d give 10 stars if I could. These guys were on time and fast with updates and photos of the whole process for my social media business accounts. Well done, will use again immediately.
Amanda took my call and she was very nice and knowledgeable. The road service truck came quick but the mechanic needed help, that’s where Dave showed up and the problem was solved.
Highly recommend this company.
Thanks Amanda
Thanks Dave.
Been in there shop couple times. Every time I have been there Angel always has a smile on her face gets the right guy on the job. Speedy professional service to get the job done right the 1st time. This is a wonderful shop that I would recommend for all of there services. Can't say enough good things about this shop. Thank you for getting me back on the road.
Dave was very knowledgeable and safe with the whole process of getting my tractor/tanker out of a bad situation. He was also very friendly. Thanks Dave!!!
Company used these guys to get me off the road when my trailer axle seized up. Shop worked with my company really fast, and got us back on the road sooner than expected. Angel, the dispatcher of the shop was very polite and helpful, multitasking and still able to answer any questions I've had. The roadside tech that came out to service my trailer that way we could drive it to the shop worked fast and answered all my questions. Pretty great shop, conveniently located across the street from the Petro!
Most companies keep you waiting hours on the side of the road. Not first call plus the tow op (Austin) had me hooked up and off the road in under an hour.. while keeping safety a top priority during this job.The best towing company I have ever experienced in my years of trucking! Thank you Austin and Frist call towing and recovery!! 5⭐️
David was very nice and professional on the phone. Austin arrived in awesome time and got right to work and helped me get my trailer attached and pulled me out of the hole I was in. Great prices and amazing service. Highly recommend.
We had quite an adventure this weekend on the way to Michigan. The first real trip in the RV and unfortunately it did not go well. I do want to say a huge thank you to everyone at Express Truck Repair/First Call Towing & Recovery for rescuing us, watching out for us while we waited for the parts to arrive, even loaning us a service truck so we could do a little exploring during the longest weekend ever and finally getting us back on the road. We arrived home last night after four days of being in Fremont, Indiana. Not our destination but thankful that was close to where we broke down. If anyone is ever stuck in the northern Indiana, Michigan and even Ohio area and find yourself broke down this is the place I recommend. Lastly when I received the bill for what I thought was going to outrageous I was floored because it was so reasonable. Thank you Julio, Ethan, Randy, Christopher and Amanda for helping us
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