I work for Sylvia Benjamin State Farm, we had a customer who had a flat tire and needed help. I called Kyle’s Towing and they were able to help our customer put her spare tire on and get her going on down the road. She had panicked and didn’t know what to do. You guys arrived quickly and were so nice helping her. She appreciated the help so much. Thanking you for all your assistance. I will use you in the future for any other towing assistance for myself personally or our customers! Great job!!
They were referred by my car insurance progressive. Picked up my car within an hour even though they said it may take up to an hour and 45 minutes. Professional service.
I had my car towed last night because of some mechanical issues. My roadside assistance program sent Ben from Kyle’s Towing to my aid. Ben was so kind and courteous. Because it was so cold outside he offered to have me sit in the truck cab to stay warm while he loaded my car on the flat bed. I was at a local Walmart and already planned to wait inside for my daughter to pick me up since Ben was towing my car to a local repair shop and he drove me up to the door so I wouldn’t have to walk in the cold. I really appreciate the kind and courteous service that I received in an otherwise stressful time. Thank you Ben!
Ben was the tow truck driver that came and got me. He was very friendly and a great driver! He was really good at his job and seemed to really like it. Will definitely recommend this place to others!
An employee who works for Kyle, saw I slid off the road and at his own convenience helped pull me out of the snow! So thankful he was in the right place at the right time. Thank you for your amazing service!
The gentleman that came to get my car was very nice he was very polite and respectful I rode with him to where my car was going and with it being drak out he waited until my ride was there before he left . He was great and he did and great job . I just wish I could remember his name ,I do know he said he had only been there for 3 months. I found my towing service I will use them again if I need them. Thanks very much for the help. Rachel
Fantastic service! I have a duley box truck that needed a lift tow ASAP, I know nothing about vehicles or towing but they made it very simple and the price was reasonable. The tow truck driver was friendly and knew exactly what he was doing. I hope I do not need a tow in the future but I know who I'll call if I do!
This driver’s name is rich or Kyle. This person did damage my car’s hood; a plug took off and disappeared. Now I cannot open the hood for a week now.
He shouldn’t do it on the front under of my car to tow but should be on the back side of the car. So now my car is broken and damaged. I’m deaf, and this person has been lying.
I have known my car for over 7 years. This has never happened until the last four days ago. They never gave me a receipt or needed to fix or report paperwork required by their job after I found out myself w my car and hood isn’t right.
Austin with Kyle’s Towing got to me very quickly and made sure to be extremely cautious with my old lincoln after my front ball joints busted. He was very knowledgeable and they make it very clear that they care about you and your car. I was very impressed with how quickly he got to me, the respect and carefulness he showed my car while in the process of towing it, and the skill he had to drop it exactly where I asked him to when he was unloading. Thanks again to Austin at Kyle’s Towing & Recovery! I won’t call any other Tow company!
I forgot to get the drivers name but best tow service I've had. He was willing to go back work after just walking in his door to drive me and my co worker from mishawaka to fort wayne very polite also
I needed my truck towed about 6.5 miles the cost was VERY reasonable. Not to mention the driver Blake was absolutely phenomenal!! I even asked him if I ever needed towed again could I request he be the driver? I would gladly recommend Kyle’s to anyone that needs their vehicles towed.. oh and the person who answered the phone was very polite and knowledgeable he took the time to listen to my concerns.
Kyle's Towing was sent to tow a my sons vehicle through the State Farm Roadside assistance app. It was a Friday evening and I live 900 miles away but they were friendly and speedy with their service. There were some logistic problems on my behalf and they were happy to come back the following day and take care of me. The level of communication through the process was great. I would recommend Kyle's for your towing needs.
On Thanksgiving, my fiancé's Tesla battery stopped working while visiting my parents in South Bend. It needed towed all the way to a Tesla service center in Indianapolis. I knew about Kyle's from my friends over at CRS Custom and when I called Kyle's on Friday, I was happy to hear they could handle the job. After some back and forth with insurance on who they'd cover, Kyle's ended up being better priced than our insurance options. They came by right away on Saturday morning as requested and after a quick sign off and payment, they handled the rest.
Thank you for giving us one less thing to worry about during the holidays!
I woke up to a flat tire on my Alfa Romeo and reached out to my insurance for roadside assistance. They sent Kyle's Towing, and I was fortunate to have Austin come to my rescue. From the moment he arrived, he was not only efficient but also genuinely kind and helpful. He treated my car with such care, making what could have been a stressful situation much easier. The customer service was exceptional, and I can't thank Austin enough for his thoughtfulness and support throughout the entire process. I truly appreciate everything he did! Highly recommend Kyle's Towing
Told us that the eta for the tow was 25 minutes. It's been over an hour and a half. We also called the company and got the most unenthusiastic phone operator. If you need a quick tow, try anywhere else. All around bad customer service. If I had four hands, I'd give them four thumbs down
Kyle's was called through my insurance company. I've literally had to use them 3 times this week. Every time, they were prompt, courteous and professional. I highly recommend them.
It’s already awesome that you all are open 24/hr don’t charge an arm and a leg, didn’t act as if I was a dumb girl and annoying, and you were able to get to our car quickly, but the support Blake provided tonight along with advice was above and beyond! Thank you so much Blake!! 10/10 recommend Kyle’s!
My girls car ended up being a no start condition last night, called up Kyle’s (driver was Austin) P.S. AMAZING driver. Amazing service. Dropped the car right off in my garage and was able to get right to work with no extra hassle. Including tow time and diagnosis spent 4 hours on the car and it’s fixed! I couldn’t have asked for a better service provider than Kyle’s. THANK you guys again so much
Kyle's Towing was SO kind and helpful during our auto-hiccup. Professional communication, recommendations, and great follow up. While I hope to never need their services again, when we do, they will be the first company we call.
I had a dead battery this morning and had to put in a request for roadside assistance. A very polite young man named Alex came out hooked everything up and then waited patiently while we figured out why my vehicle still wasn't turning over. This young man is an asset to the company and I greatly appreciate him coming out in the cold to help me today.
I hit a huge pothole and it popped my tire. I made it to work but my tire was completely flat, I contacted my insurance company for roadside assistance and they dispatched Kyle’s Towing and Recovery to come tow my car to the tire shop. Kyle’s was there in NO time after I contacted my insurance for roadside assistance. Absolutely thankful for Kyle’s quick response and great service!! Would 10/10 recommend Kyle’s to anyone, Grateful that my insurance company dispatched such a great towing company. Kyle was very friendly and contacted me as soon as he arrived to my employer to tow my car! The service timeliness was amazing!
I have an older car and needed a flatbed, Kyle's sent one and the driver took very good care of my 1968 Porsche 911L. He was very knowledgeable and knew exactly how to get it on and off the flatbed. I was very pleased to get such fast, great service. Thanks.
If you are ever in need of towing services Kyle's should be your first call! They are quick, friendly and professional. The control arm on my car broke while driving rendering my car inoperable. Reached out to Kyle's and Gavin came to the rescue. Gavin was super friendly and easy to work with as he helped me get my car to the repair shop. I can't say thank you enough to Gavin and the whole team at Kyle's for a comforting experience in such a stressful time! Kyle's truly is THE BEST!!!
Kyles towing has excellent customer service. My vehicle needed to be towed at night and I had my small children with me. I entered my information to have my vehicle towed with road side assistance and requested a call back. Gavin with Kyle’s towing was amazing! Gavin called me within 5 minutes and was at my vehicle to tow it within 10 minutes. I’m very grateful he was able to tow much truck and I didn’t have to wait long with my children. Thank you again Gavin for AMAZING customer service.
These guys were great. Came out quickly and towed my car to 2cd Shift Auto repair in Mishawaka for me. The girl I talked to on the phone to the tow driver that came out were FANTASTIC and very helpful. I could not have asked for better service. And since this happened on a Saturday afternoon they still came right out. A couple of other towing services would not even come out till Monday to do a tow. And I must mention that the Price for a weekend tow was Very REASONABLE. So I already have referred these people( Kyle's Towing ) to family and friends. So if you need it done right at a fair price you have to call Kyle's Towing . Dan
They showed up after business hours within the hour after the previous company I'd called had left me waiting all afternoon. They understood my car's issue right away and were so courteous and professional, both on the phone and in person. I will definitely call them in the future, so grateful.
This company is courteous, prompt, efficient, and professional. I was stranded at a gas station with a flat and after talking to Kyle, him dispatching a driver, the driver showed up and took my vehicle to the repair shop within 45 minutes. I will definitely call upon this company again
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