What clients say about PALMER TRUCK & TRAILER REPAIR LLC in Austin (IN)
We were out of state and our tire went flat. Greg went above and beyond to help get our spare on and fixed so we could get on the road. This was on a Saturday night and it was Valentine’s Day! Greg is one of a kind! Do not lose him! Thank-you Shannon
I am strongly recommending this guys. They are fast reliable and the best of all, they don't try to rip you off like the most out there.Thank you Palmer Truck & Trailer repair llc.
Man. I tell ya. These people are phenomenal. Very proficient. Very honest and outgoing people. They are very affordable and go the extra mile to satisfy the customer. They've helped me so many times when I've needed them. They are just the best and give the best work ethic. Definitely recommend them on any job needing done. Al and Mary is top notch
Great people. Very affordable. Awesome at what they do. Very professional. They go the extra mile to satisfy your needs. I highly recommend them for any job.
We are so grateful! Driving from Holiday World to South Indy and heard a weird noise. Found Palmer on Google and thank God we did! They went above and beyond at a perfectly reasonable price to make sure we were taken care of and making sure we were safe to drive our three kids home. Their speed, care, and attitude was just what we needed.
Late night saviors right here folks. On a drive from Northern IN to Cape Cor, FL I blew a heater core hose leaving me stranded at 11pm on a Saturday night in a small town alongside the highway. Looked up 24 hour auto repair and found these guys. With hotels all booked up and no auto parts stores opened, I expected a several day delay to get home as I had to wait for parts and a tow to a Ford Dealership 30 minutes away. I gave these guys a call and they came to where I broke down. They took off the broken hose and plastic connectors ran back to their shop and totally MacGyvered into a Frankenstein doohickie that he said would get me all tbe way home. How he got this reconnected to my truck in the dark is simply amazing amd sure enough it worked and allowed me to drive 1000 more miles to my house. They went above and beyond and did a job, I didn't think they could do. WOW, thanks guys, you were amazing!
Al came to my house to look at a hydraulic leak on my motor home. He found the leak right away . He explained everything to us and he ordered the part to fix it that day. The part arrived two days early, a Saturday. Al text to say part was in and if we were ok with it , he would come fix it. Of course we were ok with it. He came and fixed it, I was at work , but when I got home I tried my hydraulic jacks. The jacks responded in a very different way than they did before. Let me mention I bought a 2015 class C motor home, that the jacks leaked from first time I tried them. So I was not exactly sure how they are to work. When they responded different I aborted the leveling process and called Al. He came over Sunday and we went through it again and the leveling system leveled my motor home. It responded differently because it wasn't losing pressure. Al is great, he cares about people. He works hard. Any future work I need I will be calling them. I feel very blessed that God let us cross paths with Palmer truck and trailer, and of course Al!
Can’t go wrong with these guys they know what they’re doing. They’re not gonna teach you. You’re not gonna run you up and out of there as fast as they can fair Square and that happened on a Saturday afternoon 3 o’clock and we all know 3 o’clock in the afternoon on Saturday means you’re at least till Monday in most spots. Thank you again guys . I’ll be back!! My new favorite Americans!!
Thank you for helping out getting my girlfriend back home so I didn't have to make a 7 hour drive . They were every nice and dont overcharge, like other places will they even give her a drive to the hotel and bought her back the van when they were done and even worked late to fix the van figure out what was going on
This guy has no clue what he's doing. I took him to buy 2 trucks and ask him specifically if the separation in the frame was a problem. he told me no and let me buy the truck. I get home and find out the this is a major problem anyone should know about. the truck is almost worthless. I really think there was some foul play. anyone that knows anything should spot this immediately.
Great people to do business with. I had a discharge line develop a hole on my air system on a t680 and they found the problem quickly and the boss drove to Louisville to have another hose made to get me back on the road quickly. Very friendly and professional. I appreciate it.
Al is the best one in Indiana very honest . He came over check our truck at no fees . Then refer us to the dealer to fix our issues. Other companies came couldn't fix anything and still charge me
Reasonable with prices, polite, helpful. They had a lot of patience for the road service for our truck even though the weather was bad. Went above and beyond to help us.
We appreciate your work.
If your broke down, this is the company you want. Al the owner was professional, kind and personal. He made me feel as we were high importance even though he was on another repair. Showed up at exact time he promised & very reasonable with cost on parts, road service & labor & experienced in repairs. Forget the commercial companies where your just a number! This company will prioritize your situation & come to help! Thank you Al for answering when nobody else would come to help, we were stuck without your help!
Great people. Had truck with exhaust leak. Call this amazing people and they accepted my truck right the way while they were very busy. They fixed quickly and explained to my driver where to look next time if ever happen again. Reasonable prices. Thank you!
Great people. On way north with load of cattle. Blowed back tire on dually 12 miles away from them. Limped to the closest place I could get off and they came right to me. Sunday night at midnight they came got size of my tire and went to there shop got a used one and brought it to me to see if I was happy with it. And they charged a fourth of what these other 24 hour garages do. Great service and great people
when the tow truck brought me there I was a bit apprehensive. Mr Palmer could not have been more knowledgeable or professional. He made a really bad situation as good as it could be. went out of his way to be helpful. Rebuilt my w900 rear-end in a day. if I have any truck issues and I'm near his shop, I won't think twice about calling him again.
They saved us twice today. I ran over something on the exit to Austin off of I-65 (I didn’t see anything, but my front two tires were messed up). We were stranded with a flat front driver at Marathon. They fixed it, but I thought that the other tires were fine because I didn’t see anything wrong with the others. Turns out my front passenger also had a nail in it. It went flat as soon as we got on the highway. They really helped us out today!!!
If I could give them 10 stars I would! These guys went above and beyond in the pouring rain and thunderstorm to fix our boat trailer hub assembly after it came off on the highway! They knew exactly what needed to be done and the boss even came to help too!
My family and I were road tripping to Tennessee from Northwest Indiana. We stopped at the gas station in Austin and our starter went out, this was on a Sunday also, so not many mechanics open. So thankful for Palmer truck & repair for helping us out. The guys came to the gas station and replaced our starter! We were able to continue our trip!! Thank you guys again so much for all your help!! They didnt charge an arm and a leg either, very honest and reliable. Definitely would recommend!
The Palmer guys were such a great help when we were 4 hours from home on a Sunday night and having some engine trouble. I didn’t know what we were going to do. I’m so glad I found their number, they answered and came out right away. They diagnosed the problem and we were able to get back on the road and made it home. Highly recommend. Thanks guys!!
My truck was broken and sitting for 2 days , wasn’t able to find anyone in area until I reach Palmer. He got very good knowledge with engines. He fixed the truck for 2 hrs when we bring the truck to he’s shop and didn’t even charge us for road service. He save us at least 2500$ from towing it back to Chicago.
If I could leave a 10 star I would. They came within 1 hr and fixed the issue within 5 minutes. The mechanic was very knowledgeable and polite. Next time I am in that area I would definitely call them for any kind of issues that I am having. Thank you again.
We travel full-time in our RV and were driving through Indiana on Sunday night on our way to Kentucky when we experienced a mechanic concern. We decided to spend the night at a rest stop as we looked for a mechanic in the area. We were so worried that we were going to be stuck in the area for a few days to a week trying to get the repairs needed. We found Palmer Truck & Trailer Repair after searching the internet for diesel mechanics in the area. We contacted them Monday morning and they said they would be able to make the necessary repairs to our diesel truck as soon as possible. We were towed to their shop on Monday (used our Roadside Assistance) and TJ (mechanic) immediately got to work repairing our truck. Within 4 hours they had completed the repairs and we were on our way to Kentucky. We so appreciate Palmer Truck & Trailer Repair as they were very friendly and helpful and completed the repairs so quickly and at reasonable rates. If you are in need of a mechanic and are living in the area or are passing through the area, then we highly recommend Palmer Truck & Trailer Repair.
When I was trailering my motorcycles back home to Michigan from Tennessee I hit a pretty good bump on the highway which caused my suspension to slam and the tires to start rubbing on the fenders. It was so bad that I was not going to be able to make it home without blowing a tire. Luckily I found CJ and his repair service. I gave him a call at 6pm on a Saturday night and he sprung into action. He said that he an hour away but he would leave immediately to come help me. He ended up getting to me in under an hour! Luckily it ended up being a simple fix and I was back on the road within the hour. Thank you again CJ for helping me out in a time of need.
Very great at what they do. Quick professional and very friendly. No job is to big nor to small for the Palmer business. 100 /100 highly recommend. If they mess up the job. They always make it right. They welcome everyone and even have a place to sit and wait while getting vehicle serviced. Positive attitudes are amazing their and even make sure you leave 100% satisfied. To the Palmer truck and trailer associates. I appreciate you and your crew.
Best place to go in southern Indiana! TJ is great! He serviced our big truck and got it in and out the same day. He came out to our jobsite when we had a broke down chipper and fixed it on the spot! Super fair prices and does a great job! Will recommend to everyone and anyone needing work done on big trucks and machines. This is my go to guy and it should be yours too.
