What clients say about Carts & Parts, LLC in Union City (IN)
Great people, very helpful too. We needed a head gasket but wasn’t sure exactly which one and they let us text them a picture and let us know within the hour if they had it. While putting my golf cart back together we ran into a small problem and again texted a picture and asked, with a quick reply they were able to find the item and got it ordered as soon as possible. When your local golf cart shop is no help and rude, I would 10/10 recommend them.
Exceptional service is an understatement for Carts & Parts. We bought a used EZGO and had it fully customized, and they were incredible to work with. They walked us through every option, every detail, and made sure the cart turned out exactly how we envisioned.
The part that truly set them apart was the after-sale service. They didn’t just hand over the keys and disappear—they came to our home to make a few adjustments right away. That level of care is rare these days.
If you’re looking for a golf cart and want great communication, attention to detail and follow-through, this is the company to go with.
I had i inherited an Ezgo golf cart and had no idea what year model or anything. I provided these guys with the serial number at 8 pm and by 815 they provided the year make model. Here is the best part, nobody contacted me
Buying parts they just provides me with the information I wanted. When I start restoring this cart I will go to them first for parts as long as their prices are competitive. So far, in my book, they win in the response to questions catagory.
Ordered an ISF for my 2022 Ezgo RXV gas golf cart yesterday and it was delivered today. Put it on and my cart is back running like new. Best thing is Carts & Parts was half the cost of everyone else! Thank you, Cade!!
Jeff and his team are fantastic. Very thorough and have a lot of options! He is very personable and welcoming. We even had time to talk baseball. Great experience!
I ordered the part on Christmas eve and it came before new years. Part worked great. Jeff even reached out to make sure it came and everything went well and offered advice if I needed it.
Came into the store Not sure what we were looking for. Coby took the time to explain as much as I could absorb. Lol. Was not pressured. One week later. A unit came available. And they help us make that purchase. Thank you.
I recently placed an online order with Carts & Parts, and I cannot recommend them highly enough! From start to finish, my experience was nothing short of exceptional.
My order arrived much quicker than I expected, and everything was carefully packaged to prevent damage during transit. It was evident that they take great care in handling their products.
What truly stood out to me was their follow-up after delivery. They reached out to ensure that everything met my expectations and asked if I needed any further assistance. This level of care and attention is rare and made me feel valued as a customer.
Overall, Carts & Parts exceeded my expectations in every way. If you're looking for a company that prioritizes excellence in customer service, prompt shipping, and thoughtful follow-up, look no further! I will definitely be returning for future purchases.
Great experience working with Jeff and his son at Carts and Parts. Super pricing on the golf cart and was able to upgrade the seats to make the cart look spectacular. Following the purchase I did not like the way the hubcaps looked on the cart and the team upgraded the cart to meet my needs. Great job!!’
Here is the true tale of a professional company. After working to get the perfect cart I had something come up and was going to cancel delivery. Jeff still treated me fairly and professionally when he thought he lost the sale. Nevertheless I ended up buying g the 2026 EzGo and it worked out. Great family owned and operated business!!! Highly recommend
A huge shout out and thank you to Cade and Cole for their help to determine the correct replacement headlights for my golf cart. I was in the retail business for 43 years. Their level of service was exceptional. I would highly recommend using them for your recreational vehicle needs. Thank you so much for your help! You are appreciated!!!
2025 EZGO RXV Valor Elite Lithium. Jeff, Cody, and Cole offered great service, had a great selection, and custom built a new golf cart for us. We are very happy!
They helped me get a part for an old 3 wheel golf that i use. They spent their time and effort to fine this part from another company. Everyone was so pleasant on the phone. I appreciate their efforts and help with an under $10.00 part that they didn't make money on. I would use them again for parts as they care and are helpful.
Loved every minute of my experience. No pressure to buy, took time to listen to my needs and found me the perfect cart for my needs. Would send my mom here!
We would like to give a big shout out to Cobe, the Golf Cart Kid, for helping to make our special cart a reality!
He was very patient and extremely helpful in the process of choosing everything we wanted on the creation of our new cart.
Also a big thanks to the team at Carts & Parts on the making of it. They did an excellent job!
We are enjoying our OSU Buckeyes Golf Cart and the Grandkids are loving it.
We highly recommend them to anyone that asks.
Absolutely seamless to work with! They were in contact with me the week prior to the big race to confirm. The day of they called to check on arrival time to make sure someone was waiting for our arrival! Golf cart worked perfectly all weekend. Will definitely be renting through them again next year without hesitation!
Everyone we talked to were very friendly and helpful. Just went to look but ended up with buying one. Now we cannot wait to get our new cart.
Thank you so much.
Don't even know where to start. Definitely a all around great experience from 1st call and conversation to finish. Would definitely recommend Carts & Parts to anyone looking for just your normal cart to one that stands out in the crowd. Process from start to finish was absolutely amazing and couldn't have went any smoother. I was asking is that it lol. To top it all off custom cart was done a week earlier than expected. This will definitely not be my last cart from Carts & Parts. Thanks for the excellent service Cody or Coby. Never been good with names ?
Easy as could be!
I needed two tires replaced and gave Carts and Parts a call. They got back to me quickly and set up an appointment for the following Monday. They told me it might take about 30 minutes, so I went to grab a snack while they worked—but they were done in less than 10 minutes!
The price was great too: just $75 per tire, including mounting. Considering new tires online start around $65 (before mounting), that’s an excellent deal.
What really stood out was the personal touch—they called me by name instead of the usual “sir,” which I really appreciated. I’ll be coming back for any and all of my golf cart needs, and I’d recommend you do the same. My wife and dogs are happy to be back to our nightly rides!
We bought a new 2025 EZ Go Valor golf cart at Carts and Parts, we were very impressed with the sale that EZ GO was offering, we got a brand new golf cart for the price of a used golf cart. The team at Carts and Parts were very helpful and professional to work with. We recommend Carts and Parts for your next golf cart purchase.
Very friendly people, willing to help you in any way possible. Lots of carts to choose from. Return your phone calls and text messages quickly. Easy financing , Web site is awesome. They even deliver if needed. I highly recommend Carts& Parts,LLC
Start to finish, the entire experience of purchasing my new golf cart was wonderful. I drove over two hours to get there and it was worth it in every way. For me, the best part of the experience was that I never felt in the least rushed or pressured. My questions were answered patiently, and I had many questions. I received an excellent price.
It's a lovely family business with a huge inventory and quiet pride and belief in their product. My cart was customized with the utility back that I need for farm and garden work and delivered early. I wish there were more businesses that understood this is the way customers should be treated. I HIGHLY recommend Carts and Parts.
--
We purchased a cart years ago from Carts & Parts. The experience of working with them was great. They did everything possible to ensure our satisfaction. A week or so ago they picked up my cart and replaced the 13 year old batteries. I saw different faces but still the same desire to ensure customer satisfaction.
The photo is from 2015
Great experience!!! Walked right into the cart we wanted!!! Very friendly and low pressure!! Decided it needed a lift and different wheels and picked it up a couple days later!!! They all went above and beyond for us!!! Can’t wait to go back for some accessories!!!
Very helpful, informative, and quick to respond. They made the process easy. We had several last minute changes and carts and parts was very quick to accommodate. Highly recommend them for any golf cart purchases! Very happy with customer service and overall experience!
Got our golf cart from Carts and Parts and we are very happy with it. Friendly service from everyone and their financing beat my credit union on the rate by far. And if you don't like the new ones they will build you one to your preference from roof to rims.
We would buy again and recommend them to anyone.
First time cart buyers, & we’re very impressed with the entire experience. Cole & his crew knocked it out of the park, from the sale, to the delivery of our cart. Very easy transaction & our cart turned out nicer than anticipated. AAAAAA++++++
The F/N/R switch started acting up and occasionally would not go into forward. Did a google search and found likely problem to be the switch. Then found Carts&Parts and they were able to find the replacement part using the serial number of the cart. They were friendly, helpful and respectful. Price with shipping was very reasonable. I ordered the part and received it in timely manner. My friend just installed (which took less than 15 minutes). I am very pleased with this company’s service, communication, and friendly professional service to me ( a novice to gift carts except for driving one).
Website
