Call ABC auto parts in Riverdale before giving these people your money. They stole $502 from me in a time where I cannot afford this. Bought struts and they did not work. Exchanged them 5 times (mind you I have to pay my mechanic each install) finally just asked for a refund and they said no………… can’t argue with them but integrity and trust as a company is out the window. I hope no one ever treats them the way they treated me. Thanks Brian, Bobby and the owners
DON'T WASTE YOUR TIME WITH THIS PLACE. OVER 90% OF THE TIME THEY WILL CALL YOU BACK SEVERAL DAYS LATER TO TELL YOU THAT THE PART THEY QUOTED YOU IS NOT AVAILABLE. MANY TIMES THEY WILL TELL YOU THAT THEY HAVE ANOTHER ONE BUT IT IS MUCH MORE MONEY. NOT SURE HOW THEY STAY IN BUSINESS.
I order a side mirror owner was upset because I wanted a refund. Sent back half of my Money and try to pretend something is wrong with the mirror. I will be getting the rest of money. Don’t buy nothing from this company I find them on eBay I should have did my research. They don’t even deserve one star.
Easy to call and ask for parts in stock. They have a big selection of vehicles. They didn't have the specific part i needed but offered to order it for me.
bought a differential from them spend 400 getting installed to find out it was bad, i was sent a second one stating they checked it and i spend another 400 installing it just to find out it was also bad. This not the first time something like this happened
My favorite supplier for used parts. I’ve been ordering from I-80 Auto Parts for many years. Prices are unbeatable. If you order used parts regularly I suggest you find your sales person you go to every time and you will always be taken care of.
Very unprofessional over the phone I called them for parts. I waited two weeks. Never got a respond. Back on shipping prices I called back again talk to another person asked him if they’re trying to sell the part and he was very sarcastic about it was not professional. I would never recommend this place.
TERRIBLE place! SOLD me a bad engine, refused to give me a refund; even after they sent a mechanic who verified the motor was not any good. Even refused to pay for the labor of installing the motor as it was verified correctly placed in the car as well. My family and friends have been purchasing things on and off from them for years and they don’t give a damn about the relationship you have built with them either. PLEASE TAKE THIS AS A FIRM WARNING. Take your money where you are respected and appreciated. Witvoet Auto Parts recommended; located in Lansing, IL and they verify they product is working and stand behind their product.
Love these guys over here!!! Dennis is an excellent driver. Cody and Chris are Great drivers as well. What a Great Team!!! Would definitely Recommend!!
Thieves & rip off they sold me 2 motors and never honored the warranty and am a business owner and they never respected the relationship we had for years. I will never recommend none of customers to purchase anything from them, and I stopped doing business with them. Management is ignorant they always find a way to delay reply so to tell you that we exceeded the warranty period. Better business bureau is my next step and the mayor the town the business is located.
I bought a used motor. It was no good. I had to argue back-and-forth and have them come out and check the motor to verify it was no good and then I had to wait three weeks of calling back-and-forth over 15 times to get $130 core back that they couldn’t even find that I gave them very Ridiculous. Poor service annd unprofessional. The lady at the service desk was the only help I had thanks Beth’s I literally had to show video footage off my shop to prove that they picked up the core sad story 2nd time buying a bad motor never again this place is a joke
Great experience at I-80 Auto parts! Fernando sales rep was great. They have a huge selection of parts at great prices, and the staff is super helpful. They really know their inventory and helped me find exactly what I needed quickly. The yard is well-organized, making it easy to browse. If you're looking for quality used parts and excellent customer service, I-80 is the place to go. Highly recommend. Great Thx from Road Pro Auto inc
Place is awesome. Ordered some doors & fender, parts were wrapped up so nice..Took great care removing them from vehicle. Spoke w Rich, exceptional customer service- communicated by txt, sent me pics after the parts were removed. This is the 1st place I go for parts.
Shady. Shady. Shady!!! I bought a transmission and had a reputable shop do the install... turns out the shifting Fork inside the transmission was busted so reverse and park wouldn't work. After paying the shop to do the labor $1,100 they finally sent a replacement transmission which cost another $1,100 to do another swap only after being extremely persistent. Turns out that transmission had the same issue!!! The shop actually brought me in and showed me both times that the shifting fork and gear was grinded down bad and told me they've never seen anything like that the only way that can happen is if they're dragging them through the yard in turn ripping them apart and then selling them to customers... fortunately the shop was awesome and was able to repair that second transmission it cost me another $600 bucks and I-80 will not accept any responsibility at all if you have any options, any at all besides this place take them!
Verified my part and had it in hand before giving a yes to having it. I don’t know why they have any bad reviews, but I can tell you that they were excellent all around for me. I would recommend getting a part that I’m interested in getting, again!
Terrible customer service! Ordered a back door and was sent a sliding door. Never received an invoice or receipt. Had to pay out of pocket to ship it back only to find out that they have a "25% restocking fee" that we were never made aware of (no receipt, no invoice, 0 attempt to inform us of said fee). Only after calling for 4 days straight was I able to speak with our sales rep Fernando who said he would refund us. After 3 weeks of us calling them they say we are not entitled to a refund because the fee was stated on the receipt that we did not receive until 2 weeks after the return.
Been dealing with i-80 for about 3 years now, and from Steve in parts being absolutely great and kind with every phone call , makes me believe he really cares about this company and customers . Delivery drivers are just as nice and wonderful to be around as well, highly recommend i-80 and their services :)
Purchased a engine on February the 19th online through ebay. I told them that I would be picking up the engine but I didn't tell them that I was coming the next day drove 7 and a half hours from Nashville. Well when I arrived the engine was not ready but Rich was extremely helpful and he and the guys made sure I got my engine before closing time that day!
Found this place while looking for the part I needed online. They returned calls promptly and pulled the part right away. I'd been having a rough day and just barely made it there before closing; the guy who carried the part out to my car was super nice, and it honestly turned my whole day around. Very easy to work with.
DON't BUY FROM THIS SELLER. Ordered a door to my mechanic. The door came damaged. They would only refund 60$ out of 450$ saying it could be buffed out. It could not be buffed and and cost me over 60$ for the mechanic to attempt to buff. Almost sure based off the way it was packaged and the scratches on the door. The door was packaged damaged.
Only cause you have to give a star to review. I ordered from here because of the mechanic I was working with. The transmission didn't even work when installed. They sent another one after a ton of mix ups and way more fun(sarcasm) than necessary. I got another mechanic to try and install the second one they sent. When the mechanic tried to install he discovered it was cracked. They then tried to claim the mechanic dropped the transmission. Luckly the mechanic had video recordings of the shop and shared them with me and the guys at I-80. Who then came up with a brilliant(sarcasm) plan to swap out the cases of the transmission. The mechanic didn't specialize in this so after reaching out to mechanics that did I ran into one that had had this same issue with I-80 who made it clear to me to get my money back. I was informed that I-80 refuses to refund when they know they can't provide adequate parts then hope you get frustrated and move on. That shop recommended what he had to do which was initiate a chargeback. I'm doing that now and will take legal action if need be. But this is not a place to get parts. I've been buying used parts for years and have never been swindled like this before. Don't shop here for large crucial car parts.
I had a great experience with Rich from I-80 Auto Parts. I was looking for a specific headrest for a vehicle for a customer. Rich went above and beyond to help me. He even went out in the yard and sent me pics of the headrest from all angles before mailing it out in order to make sure it was satisfactory. And then he called me to ask me to check out the pics so he didn't miss the FedEx guy and delay my shipment an extra day. This is customer service above and beyond. Rich is the MAN! Thank you Rich!
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