Great experience all around. William was the driver. I scheduled a time and he text ahead of time to confirm and he was prompt, very respectful, professional and friendly! I greatly appreciate the service!
If they have the means or desire to fix your car they will take your title and sell it. However, they will load your vehicle on the trailer and just not give your title back after setting the expectation that they are taking it’s picture. Once you ask for your title back bc you need it to Junk it, they will tell you that you don’t need it and none of their customers have any trouble Junking it with the invoice they email to you. If this happens to you, you’ll have to buy a duplicate title before you can Junk the title. Good luck out there.
The overall experience calling this company for trading in vehicles was good for my first time. Despite waiting for the tow truck for about an hour due to rush hour traffic, the truck driver Will alerted me of his arrival time and came to the parking lot in a prompt manner to pickup my vehicle. The process of trading in the vehicle/ title and receiving cash was no problem.
Very Pleasant and helpful from the first phone call. Was able to get everything done easily and they were very helpful . Will be calling again if needed. Thank u
Great service from the first phone call. 300 bucks for a car that set in my driveway for over a year. Can't beat that!! The tow truck driver Stacey was punctual and honest. Called me 5 minutes after speaking to the company to give me a time he would be there. Then he called me 10 minutes before he arrived. Could not say anything bad about the company! Will definitely be calling them in the future if I need to scrap anymore.
Kyle Wilbur
I am sooo impressed with GC's. Absolutely everyone i spoke with, were so nice, respectful, and helpful. And very quick to respond to my request. Highly recommend them. My heartfelt thanks to them.
I had a great experience with GC’s. I called in the morning and they were able to come out the same day to tow away my car. They showed up when they said, were friendly, and professional. They made the whole process super easy!
GC’s Junk Cars is amazing. They came out the same day I called and picked up 2 cars that other business’ couldn’t get because of narrow streets and alleyways. They found a way and I am extremely grateful for Dustins efforts. I would recommend them to anyone. Thank you again!
I called this morning to see if they could pick up a junk car that I needed moved today. They came out today and picked up the car and paid the price agreed to on the phone with no hassle what so ever.
I have never taken the time to leave a review before but the driver Dustin was polite and quick and punctual to the minute. I recommend calling them if you have an old car to get rid of.
They basically paid me to do me a favor and get that old heap out of there. 5 stars. Way easier than I would have guessed.
I have dealt with other towing companies in the past and I have never had such a positive experience.
I received very good service, the driver even arrived a few minutes before I was expecting him. He knew what he was doing and also was very pleasant. The whole transaction went as stated it would and I’m a happy camper!
From my initial inquiry, to my generous quote, to the timely arrival of the tow driver, to my cash payment, I have nothing but good things to say about my experience. Each step of the way I was treated with courtesy and friendliness. I felt appreciated as a customer and as a person. This is how business should be done.
I enjoyed working with GC junk cars. They're communication is awesome. It took one day from starting my application to picking up my vehicle.
Matt was so nice and patient with us as he towed the car away.
If you are in doubt about using this company to buy your salvage car then think again.
They are the best and I have talked with other companies that couldn't take my car without a title but GC did with my registration and ID. Payment was on the spot.
Sincerely,
A happy customer.
Kim F.
Very professional and pleasant. Started off as a bad day but ended well. Got more money for my car that I expected. The guy that came out was a gentleman. Quick and easy transaction. Would definitely recommend. Only problem is that I didn’t get the guys name.
Called to inquire about selling my 99 Subaru. I received an email with an offer a short time later. I set up a pick up for the next day. Tow driver arrived and was friendly and a good guy. He paid me the agreed upon price and quickly hauled my old junker away with no trouble.
Super nice and quick! Plus they gave more than other places were offering! Would definitely recommend! I usually never do google reviews but they deserved one for sure!
I hate to leave a poor review and sincerely hope my experience was just a fluke, but I was extremely disappointed with my service. I called late last week and scheduled a pickup for early this Monday, which seemed reasonable considering the glowing reviews. I though everything was squared away. Early in the morning (before 9:00AM at the car shop) I was told the tow had been dispatched, then a few hours later (after the tow never called as was said it would) I was told the office didn’t know why I hadn’t heard anything. I waited with my car a while longer, then sent a message that I had to return to work and gave my office number for the dispatch. I got confirmation of receipt of my office number, but never heard from the tow and after was never able to reach the office (texts went unanswered, the phone was no longer answered, and the voicemail box was full). Another company came to get the car less than an hour after I reached out, for the same quoted price. Hopefully this was just an off day, but I would definitely not recommend.
The front desk office Amy very nice works with you and work around your schedule and those drivers are very nice. You do not have to be afraid to be home by yourself why those drivers come to your house there are pretty nice guy. Thank you
Matt was who I spoke with and who ended up picking up my van. It was an emotional moment, but he was so kind. This business I highly recommend based off of their kindness (and punctuality) alone. Thank you guys so much for everything.
Amy has taken care of us on many occasions with awesome attention to detail. She always gets right back to me when I call/text her and has one of the trucks to us within a day or two depending on their schedule! The guys who drive the tow trucks are professional and helpful and do their very best to help with whatever vehicle needs we may have. I will definitely be using them in the future! Thank you GC's for making life easier for us here at Auto Express Vale!!
I highly recommend using this company for any and all vehicles that you dont need taking up space! They will work with you and give you the best prices. The customer service is outstanding and they work around your schedule for the pick up which extremely prompt!!! I will be a customer of theirs from now on! Thank you so much Amy! Look forward to doing more business in the future.
I'm glad I contacted them. They are super kind and have great personalities. I had 3 vehicles that belonged to my daddy, they werent running so they purchased same day with pick up a few hours after I called. I'm grateful because two of the vehicles were in the garage covered with tools and my daddy's old stuff. I recommend them to anyone needing to junk a vehicle.
I had a 1999 Mercedes that had been parked for over 18 months that I wanted to get rid of before we move. I called a few different places, but not one of them had the professionalism and courtesy that I received from GC's Junk Cars. I spoke with Amy, and she was polite, kind and made me a very fair offer for my vehicle. It was an easy process from start to finish and I recommend them to anyone looking to get rid of a vehicle. Thank you, Amy and GC's Junk Cars!
I called multiple places to try to sell my van and was treated like a burden or they acted like they didn’t even want to talk to me. Matt and Amy were a breath of fresh air, they were both so friendly and to the point. They also kept me updated frequently with there estimated time of arrival, and once he got here the whole process took less than 10 minutes! I would recommend them, and will use them in the future! Thank you!
Super fast, awesomely friendly! Amy in the office is friendly and helpful. I left wondering all weekend w no replies or phone calls by another company who lied to me and these guys were the best!!!
Very good experience. Highly recommended. They arrived very quickly, even put a rush on their arrival after knowing I needed the money to get prescriptions having just been released from the hospital after major surgery for a broken knee. Offered a higher price than anyone else I contacted. The driver, Matt, also went above and beyond helping my aging and unhealthy stepfather retrieve my some of my personal property from the car after he knew I was unable to even exit the house let alone get or carry anything myself. From beginning to end, the young lady whom I dealt with on the phone to the gentleman that picked the vehicle up showed compassion and understanding, almost seemingly unheard of in this day and age. Very refreshing. I will recommend this company to anyone I know. Theu definitely earn and DESERVE the business. Thank you very much.
I was in a bind...needed immediate help and they got in all taken care of within hours of a phone call. The service was great. Everyone is friendly especially Amy and amusingly understanding of whatever the situation. Would recommend them to anyone and if needed again will call asap.
Thank you for your service it was greatly appreciated.
K.Hobbs......."over it"
Amy is amazing and so easy to work with and talk to! Calling is never a problem and all my questions were answered. I would definitely recommend to anyone
Pays great super fast friendly service!!
In a situation when I needed the cars gone same day I was able to arrange for pick up of two non running cars and they paid us great for both to be removed , quickly and efficiently.
They were awesome to work with. I called on a Wednesday afternoon - they came and towed my car on Thursday AM. Amy in the office was awesome and Paul, the gentleman that hauled the car away, was great as well. Both were very professional. I TOTALLY RECOMMEND THEM!!
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