Brickyard Imported Car Parts JunkYard in Indianapolis (IN)

This is the most disrespectful set of people to do business with. Very nonchalant attitude at work and disrespectful on the phone. They don’t mind cursing you out on the phone. This is one business that whoever owns it should take note especially a guy that picks the phone after being transferred by a lady. If there is any rating less than this. They surely deserve it.

Really really rude old man screaming at me that works there he has to be racist no joke everyone of color he was rude to and he helped 2 white oriole without a problome.has to be fired I don’t know if he owns it or not but either way unacceptable.besides that has a great selection of bmw ,Mercedes ,Audi .

Great import scrap yard with incredible selection. I was searching for a transmission for the 80/90s and it looks incredible! They drained it and got me on my way! My first few minutes here felt like a scary movie, but I quickly warmed up to their knowledgeable staff. Just a note, they are on a SMALL one lane road, so bring your small truck and leave the trailer at home :) I will definitely be back. I can't say enough about their selection! They have alot!!

Good price and service. Requested part was correct and worked in the car. 60 day warranty. The roads leading up to this yard are very narrow and your car may get dirty so be aware.

The amount of rudeness from the old man Steve who answers the phone is mind blowing he is just a complete jerk if you have to do business with them ask for the owner bill he seams polite even the yard employees say Steve is ridiculous and has an explosive temper and treats the employees the same way

Best experience at a Junkyard hands down. I seen tons of reviews that made me super sceptical. And the place is definitely on the rough side. But it's that kind of world..either fit in and get along, or get out. Yea you have to pick your own part...it's unfortunate in some ways but understandable giving how noone wants to work. I'm handy and brought tools and gloves and a jack and stand...don't come I'll equipped or you'll be sad...yes you can wait for them to pick ur part, if your hands are soft and fragile..it could take hours though. They are under staffed. The guy helping me was straight to the point and informative on what I needed and how to find it. I got the part I needed Hassle free at this location. I'll always come here for my used Subaru parts Thank you

Very rude and disrespectful employees Especially ERIC he called me Jackass over the phone. He refused to take back his defective part. BAD BUSINESS

Great customer service..quick turnaround..shout out 2 Shay!!💪🏾💪🏾🦾🦾4 doing her thing

Things went ok, I bought an alternator pulled from a car on there yard. Went bad it was under warranty. Called ahead of time they had the replacement ready. Installed it and went to a doctors appt and it went bad. Called and they said they replace it. Went up and the guy at the counter said nope there no way you got 2 bad alternators your not getting another. Told him, sir I was already told I could come get another. He said you have to pull it your self then. Then no you have to wait. 1 hour 45 min waiting in a friends car on the yard finally got. This 3rd one was fine still working great. That one man -1 stars the other employees were great. Him thinking I was scamming them in some way -1 star. 1st time customer experience was awful.

Very easy to deal with, fair prices and a great selection of older and newer Mercedes, most models.

Very good auto parts. You have to call because the address is not precise

Pay double the price for an engine that supposedly had 40,000 mi on it. Took it to my mechanic he said there's absolutely no way I call and confront them they said oh yeah that one was no good so we gave you one with double the mileage on it that you paid for. Finally called back said they'd refund $150. Still haven't got the $150. Plus the motor had no intake on it whatsoever so I had to pay for another intake and more labor to my mechanic. Meanwhile the same motor that was " bad " is still listed online for sale months later. What crooks

High prices and you cant even get just a mirror cap without paying the price of a brand new mirror and the guy at the front is just rude.

I appreciated the excellent customer service Shay provided.

This is one of the worst salvage yards I have ever dealt with!!!! I ordered a control arm for a Subaru WRX, they shipped me a control arm for a Toyota Prius!!! When I called them to tell them it was wrong part, they argued that it was part I ordered! Every single person that I spoke with was rude and unprofessional! The manager got on the phone and said to return the part and pay for shipping costs, I told them I'll be more then happy to return the part but they would need to send me shipping label at their expense not mine since it was their mistake!!! He kept trying to blame me for wrong part delivered! When I told them that I will just call my credit card company and dispute the charge, someone from their company called me back and requested a receipt of correct part I ordered from different yard and that they would refund me afterwards. I sent them the info they asked for only to get a call afterwards saying the receipt I sent was deceiving!!!! I am done playing games with these clowns and will have my bank force them to give back the money for wrong part sent!!!!!

If I could give a zero star I would. Worse experience we have ever dealt with. Was told to pick a part and they would get it off. Picked the part finally and informed man at front window. Then got told to pull it ourself. Had to go out of our way to get tools just to come back to get the part off and be talked to terrible. Left without the part. Waste of time. We will not be back & would not recommend this place to anyone.

The parts are good quality and very fair on price

OMG, they have every freaking import car! BMW's smashed Mercedes, loads of Volkswagens and Audi's and Lexus....WOW! AND YOU CAN GET A TAN WHILE PULLING PARTS! (I would give it a five but it is rather a blight on what is otherwise a very nice wooded area)

Guy at the front desk is almost as rude .I paid for the parts, they said it would be ready in 10 days, 30 days have passed and it is still not ready. The service guy talking to me rudely and every time they say what they are doing and that it will be ready soon, and they say the same thing every week. I do not recommend it, do not waste your time. Before order something, read the reviews

Most excellent! Very happy, very honest, arrived as the doors opened, paid cash, he recounted, I gave him $20 extra, he gave it back, parts are as advertised, and look great!

The guy at the front desk is almost as rude as he is incompetent, horrible service. I heard him talk down to 3-4 people in a row for no reason, he is just hateful and sad. Treated a black customer especially poor. Prices are high, and the vehicles have little to nothing left on them that are worth anything. Couldn’t recommend staying away from this place any more, it is a joke. Take your money elsewhere.

DISRESPECTFUL BUSINESS! They refuse to answer questions about their parts, curse you out, and hang up on you. Their parts customer service is severely lacking.

Brickyard is hands down the place to go to if you need a part for your forgiven car. Was there this week getting a part for a Mini Cooper and once again they did not disappoint and had the exact part I needed at a great price. I recommend them to everyone who’s needing parts.

Best facility to find hard to locate import vehicle parts! I recommend it to all trying to locate parts that are no longer available through dealerships. Employees are super nice and extremely helpful!

Ordered two used hard to find parts for my Lexus here last week. Parts arrived quickly and in pristine condition, price was more than fair and 60% cheaper than anywhere else listed on the east coast. Would gladly do business here again!

I wish I could write a positive review of this yard, but I can not. We ordered a transmission for a Honda CRV. There were not many available, but Brickyard showed several. We discussed price, and I was told that the transmission was still in the vehicle. The ETA would be around two weeks. I gave them my credit card number and began to wait... When the two weeks came, I got the call that the transmission was ready to ship. However, they were no longer willing to honor the price that was quoted. If I still wanted that transmission, I would have to pay double now... The show to have several transmissions in stock, yet they raised the price only on the one that I selected ( see picture ). They did not offer to help, they did not offer to make the situation right, they simply said good luck finding another one if you do not wish to pay our cost... This is not the first time I had dealings with this company, and sadly my last time was not great either. However, I was trying to give them another fair chance at my business. I highly recommend BUYER BEWARE. They may show inventory, but clearly there is more going on here behind the scenes. Never again!

I don’t recommend this junk they don’t know how spoke to the people specially who is on the office is a racist