What clients say about Madison Auto Collision in Madison (IN)
We’ve used Madison Auto for multiple cars and every single experience has been great. This last time I can’t say enough. Dena went above and beyond to take care of an issue. Very appreciative. Great customer service.
Fixed up a scraped fender and bumper to look as good as new. Worked seamlessly with my auto insurance company. Obviously, I hope I won't need them again, but if I do, I will not hesitate to use Madison Auto Collision.
Deanna went out of way to make sure everything was a good experience and I would suggest that you would use them for repairs. I have a Mercedes Bentz and they did excellent work and treated me very good as a customer! Thank you for your work!
This was my first time ever going here and it was One of the worst experiences I’ve ever had at a body shop. First, nobody communicated anything to me about my vehicle. I was told it would take 5 days and instead it took over double that. I was told it would be ready last Thursday and it wasn’t ready until yesterday. Once again, nobody communicated that to me. This was not a totaled car, the vehicle was still drivable before I dropped it off. When I go to pick it up, there are paint runs on my front door so they had to buff that out. One spot they fixed fine but the other spot was still visible and they refused to fix it again. Told me I had to submit additional damage to my insurance in order to fix it. Horrible experience I will NEVER come back here and I don’t recommend anyone to come here.
We've been totally happy with everything they've done for us. Dena is an absolute joy to work with. I would give more than 5 stars if I could. Highly recommend.
Called and parts ordered. Will call for appointment when parts come in. Up to 2 wks wait. That’s ok! Best price around, good people and previous work was very pleasing.
Had my 2012 Challenger R/T in for the paintless dent repair on the hood. After a high wind blew a branch 65 feet from one of our maple trees, yep, landed right on the car. The repair is now undetectable. Since this is a show car, you could imagine my delight to see the great job.
The workers there are on top of ANYTHING you might need. I hadn't even got out of my car yet & the young lady came out & asked how she could help me. I explained everything & she went right to work & they have a huge monitor that the customers can watch & see everything that they are doing. Very personable young ladies. Highly recommend if you need body work done on your car.
The shop sets on the left of Clifty Drive. As soon as you pass Clifty Engineering, it's the very next drive on left.
This company IN THE PASTWAS CALLED MONTYS CAR CLINIC,,,FYI
Good job, looks great. Everything was easy. Took care of 2 different claims for me. Great working relationship with the insurance company and local rental car company makes everything go smoothly.
They are always professional and helpful! Everything I have taken to Madison Auto Collision had been repaired quickly and looks brand new when finished.
They did an excellent job repairing my Jaguar and kept me informed during the repair process. The office staff is friendly, down to earth and easy to get along with. Highly recommend.
What awesome customer service! They also finished my wife's kia 2 days ahead of schedule. Thanks to Dena for being awesome along with everyone else there.
Dena is a very nice person and very professional! I would recommend this shop for all your painting and body work. TJ and Steve are also a pleasure to work with!
Took my ford escape in to get the rear fenders repaired and they did not replace the fender as they stated they would, they put body filler in the areas and now it's rusting through again in the exact same place. They only charged 2000.00 for this. And it lasted just long enough to get out of being warranty. If I could give negative stars I would sure give them. They were very courteous while taking my money. I'll NEVER DO BUSINESS WITH THEM EVER!
Fantastic!! The were friendly, did a good job, the quote was accurate, and the job was finished when they said it would be. Used them 2x, and would go back again. They have a monitor on the counter, so when they look up parts, you see the price, that they see.
3105 #A, Clifty Dr, Madison, IN 47250Recycling center
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