Get ready to be on hold for 15 minutes at minimum every single time you call. No matter what day of the week or time of the day. They DO NOT care about customer service. Sometimes they won't even say "please hold". Just answers and hits the hold button. I promise you if you called right now, you'll be put on hold for way too long
One of the greatest group of guys around. They work hard an answered all questions that I had . Couldn't ask for such a better experience at LKQ an all the low prices
Lkq, is exactly what everyone else has given reviews about garbage.. they a female their , anything that comes out of her mouth is excuses, an additional garbage..,listen to everyone else that has waisted time and energy there.. don’t go..
this place is a waste of time i am a small business trying to make a living working on vehicles and doing my parts ordering the last 3 times i have called them i have been on hold for over 30min its hard to make a living wasting time trying to get parts i cant spend all day on the phone and not get anything done because of being on hold all day be prepared to waste an hour or better of your time dealing with this company
Whoever is assembling the transmissions needs more training because I have had 3 transmissions put in my car from this place and none of them have lasted over a month
I needed a rear end for my truck that anywhere else would have cost over $1,000 I got it here for $600 actually $450 after the core charge. Saved me a lot of money!
They don’t stand by their warranty Bought transmission installed it has a shift issue between 2nd and 3rd no trouble codes took it to Toyota dealer just to confirm they told me transmission needs to be replaced called Lkq they put me through second party outfit just talking to them over the phone they declined warranty telling me you need to have dealer input transmission numbers in the ECM I told the guy it was at the dealer they flashed the ECM they don’t care waste of money I will definitely take it to small claims court this is bad business beware they don’t honer their warranty They gave me 6 months warranty on part only no labor Didn’t even drive it yet just straight to dealer ship this company is a joke
Their website and corporate phone service is abyssal..Calls it an Engine Assembly but is trying to sell you a Long Block..says it contains Block to heads and all the internals "What about the valve springs that technically aren't inside that?" - "I don't know, sir. My sales script doesn't specify. I'm not a mechanic and we don't know any mechanics that you could talk to about this matter...so...would you like to buy an engine?" "From you? No..."
Website