Paddack's Wrecker & Heavy Transport in
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Address:18702 Chad Hittle Dr, Westfield, IN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:46074
Working Time and Location
What clients say about Paddack's Wrecker & Heavy Transport in Westfield (IN)
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My dealership Requested this company to tow my car at 2:30pm and I got the run around saying someone will be here 30-45min! 3:30 rolled around and I called back, they said they changed drivers and now a 45 min wait. At that time I called my own tow company and they still got to me quicker than this company! The guy from this company said he was 15 min away and never showed! Once the tow truck company I used arrived I called this company and filed a complaint, and they said the driver was on the scene! LIES!!!!!! Never even saw another tow company on site …Use at your own risk!
Oct 22, 2025 -
Starter went out on my kenworth t680 in Albany Oregon I. The middle of the night and they got me fixed up and going again. They answered the phone and got right on it. Great customer service will definitely keep them as a contact.
Oct 10, 2025 -
called them to tow my car that stalled at a light. Dispatcher tells me it'll be 45 min. At 45 min I call and ask where is my tow truck driver. Dispatch says he'll be another 30 min. About 5 min before the tow truck driver gets to me, Someone smashes into the back of my car, tow truck driver comes, sees my smashed car and says "WHAT HAPPENED?!?" you took your sweet time getting to me and someone crashed into it. At the scene the tow truck driver is trying to talk me out of towing my car, having the other party tow it. I tell him you're here now you tow my car. We go back and fourth, finally he accepts that i'm paying for the tow to my body shop of choice. When we get into his cab he tries to talk me into sending the car to Paddocks storage. It's been three weeks and I'm still dealing with the other parties insurance dragging their feet. I used Paddock for their ability to not mess up sports car wheels. That snatch they do over the tires and not through the rims is very cool but useless if they can't be honest about their pickup times. Blowing me off for almost two hours, telling me he's gonna be there, or he's on his way. I will never use Paddock again or will recommend them to anyone.
Oct 07, 2025 -
Called on a Sunday night and Ryan got my pickup up on a flatbed and in front of my house less than 2 hours from first call in Westfield to on the pavement back home in Anderson. Dispatch was a little unclear and hard to understand but it all worked out in the end.
Sep 29, 2025 -
Darin and Sherri bailed us out when we were disabled at a gas station pump in a 38 ft class A RV. We spent 2 hours calling around just to find some place that could tow something that large on a Sunday. Darin arrived quickly and towed us from Indy to our storage place in Lafayette and gave us a lift, too! He was careful when loading and unloading the rig and kept monitoring it in a camera throughout the trip. The first thing he asked when we got in the truck was what kind of music we liked. I was near tears when I called Sherri because we kept running into one barrier after another, but she was calm and cheerful and talked me off the ledge. Hopefully we won't need a tow again, but if we do, Paddack's is who we will call!
Aug 25, 2025 -
The dispatcher was friendly and the driver Darin P was to me in no time very professional great job reasonable rate I would recommend everybody to use there services
Aug 23, 2025 -
I was broke down in a tractor trailer in a bad part of 465 where theyre's hardly any shoulder, my dispatcher called Paddack's & within just a few minutes Blake called me & was on his way to get me! He hooked up to me and had me out of there within minutes!! Outstanding service!! Would highly recommend!!
Aug 03, 2025 -
If you are deciding to use this company for towing, make sure you record them for your safety. That tow guy damage my truck as he was hooking it unto his truck. I ended up paying for the damage because they didn't want to pay. Saying they didn't do it.
Jul 30, 2025 -
Great service and right on time. Ryan towed my Peterbilt and loaded trailer with me, my wife and our Rottweiler to JX Peterbilt at midnight. I had to have another truck towed a few months ago and my son is in the towing business as well but I was surprised at how reasonable the price was. Highly recommended company. guys
Jul 28, 2025 -
Amazing company. They went all the way out of their way to go to Ohio to come get us. My Husband and I broke down after getting a load and Darin saved the day got to Kenworth Indianapolis east at 02:44 but we’ll worth it thanks Darin be safe out there
Jul 18, 2025 -
We experienced great customer service over the phone. Our driver was quick to arrive and very friendly. Would definitely recommend. Thank You!
Jul 15, 2025 -
Darin was the driver who came tow my truck. Very professional and safe. He had the truck hooked and moving in about 20 minutes. I was br9ke down at Horse Cave, KY. He even went out of his way to come into town to pick me up from my hotel. Thank you Darin and Paddack Towing for a quick and well done job.
Jul 14, 2025 -
Tyler was so beyond helpful. Dudes a beast. Messed up finger, day off and he still waited on us and helped us. Definitely if you’re in need of a tow service and you’re in the Indianapolis area, go with Paddacks.
Jul 08, 2025 -
Not easy towing a class A diesel pusher motorhome being low to ground. Removed drive shaft strapped up the mudflaps for they wouldn't drag. All alongside US31 North of Carmel heavy traffic. Fairly quick response time and a great price for 35ton wrecker. I didn't get the tow technician master name . Grat thank you. I
Jun 29, 2025 -
We hired them to tow our truck to a nearby shop due to having coolant in the fuel, and they ended up damaging our oil pan and not saying anything to our driver until we discovered it the next day. We ended up with a bill from the repair shop of $1800 for the damage they caused by which they are denying. Stay away from this unprofessional tow company.
Jun 26, 2025 -
I have used Paddack's a few times and every experience has been amazing. They don't overcharge, they are responsible and reasonable, and they are extremely timely. Thank you guys for making life easier!
Jun 18, 2025 -
Brooklyn was super professional and smoothly coordinated my service. Then there was Derek, very talented and patient! My vehicle was in tricky position and Derek handled it perfectly! Thanks team Paddack!
May 17, 2025 -
Let’s just say, these guys saved the day. The first tow service I called made me download an app, send my location, wait on hold for a while then quoted me $300 with a 60 minute wait while I was stranded in the middle (the ACTUAL middle turn lane of 5 lanes is where my car decided to end its journey) of the Keystone North exit. I was ready to push my own car the 8 miles. But my second call was to Paddack’s by recommendation of the nice Police officer who took 1.5 minutes out of his day to give me the recommendation before he left me stranded there, too. After my clutch stopped clutching and I accepted my new role as traffic coordinator at the stoplight and not 1 of the 1,000 cars that passed had any help to offer, Sherri from Paddocks got a truck on its way to me in minutes. She actually understood how stressful the whole thing was and helped keep me calm. She was so kind and knew the right moments to give me a second to direct traffic and could figure out my location by me just telling her. The truck guy was awesome and quick and took care of my baby Jeep who’d never seen a tow truck before. And the best part was the low price. $125 NOT $300. Needing a tow truck is usually stressful. Paddack’s made it the best it could be and I am thankful!
Apr 28, 2025 -
Second time I've had a tow from Paddack's. Very satisfied, dispatch is friendly and so is the driver. Driver had an issue with finding my car (my own fault for mixing up street names) but called and was patient while we got it figured out. Easy experience both times!
Apr 23, 2025 -
We’ve used paddocks multiple times, and they have never disappointed! Their team is always prompt, professional, and courteous. No matter the situation they handle everything smoothly and efficiently. Their pricing is fair, and their customer service is top-notch. Highly recommend them to anyone in need of reliable towing services!l
Apr 01, 2025 -
I hit some fat critter on 65S and it did so much damage the car was totaled. I was north of Lebanon. Called Paddock and they answered quickly and were able to call back within 15 minutes with an estimated Tow. Jeremy called me less than 30 minutes later and said he would be there in 20-30 minutes. He arrived in 30 minutes and had the vehicle on the flatbed in under 10 minutes. He took pictures and was really quick and efficient. He towed the vehicle to the next exit where I had googled a mechanic shop. I was shocked how fast the process was. I thought I would be waiting hours for a tow. Jeremy is awesome. We talked about how drivers don’t move over for us in the emergency lane. It’s 3 lanes and people were not moving over while he was doing his job. That is scary and dangerous.
Feb 26, 2025 -
Thanks to the driver who rescued me after I popped my tire on 2/1/2025. Only waited about 30 minutes to an hour. Very fast efficient service for a Saturday night especially with sporting events going on downtown, one would think tow times would be a long wait but very fast and efficient. Would definitely tell my friends and family about this company.
Feb 03, 2025 -
TLDR: Excellent Service, friendly staff, reasonable prices. My daughter's car shutoff due to a bad alternator. I called a local repair shop and they recommended Paddack. I called the office and a friendly staff took my information and dispatched someone to tow the car. The dispatched driver called me and arrive soon after. He managed to start the car with a jump box and soon realized this is more than just a dead battery and towed the car to the repair shop. The team is very friendly and did excellent work, and even tried to save me some money.. I highly recommend Paddack's Towing.
Jan 08, 2025 -
I had a flat tire on 31 on Saturday night. I called Paddack’s. The phone was answered immediately and politely. He gave me a quote and approximate time of driver’s arrival, which the cost came in under and the time was almost exact. The driver Travis dropped my car at my home in a timely fashion, plus he was very polite. I would recommend their services to anyone. If I am ever in a situation where I need a tow I would definitely call them back! I truly appreciate the professionalism of this company. Thank you again!
Aug 13, 2024 -
To the owner of the company you have a thief in your crew. My truck was towed and when I got it back my social security card my watch and my cologne was missing. I called the building to tell them about it and the lady basically called me a liar which was more hurtful than what was taken. I know you guys don't see stuff like this but if you see one of your guys with a brand new watch and smells good it's because of me I just wanted you to be aware of this situation because it's not right. I work hard for everything I have and then it's taken from me and then I'm called a liar when I call up air to see about if there's anyone wearing a new watch and smelling good in the crew. Pretty sad
Jul 19, 2024 -
I recently had the pleasure of using Paddock for towing my semi truck in Indianapolis, and I couldn't be more impressed with their service. From the moment I called, their professionalism was evident. The team arrived promptly, handled my truck with superb care, and ensured everything was done efficiently and safely. Their expertise and attention to detail were exceptional, giving me complete peace of mind. I highly recommend Paddock for anyone needing reliable and professional towing services. They truly exceeded my expectations!
Jul 02, 2024 -
Megan and Jake helped me get my bike towed from my 5th floor parking garage spot to the Harley shop. I had to call 4 companies before I found these guys. They came out same day to get the job done. Super grateful.
Apr 10, 2024 -
Eddie Hughes did a fantastic job rescuing my z28 his driver was professional, punctual and polite! I highly recommend for any high end or lowered vehicles super fast service! Thanks eddie you’re the best!
Mar 04, 2024 -
Super friendly staff! Fast response time with amazing equipment and VERY qualified operator! Pricing was also very reasonable! From someone that uses wreckers to load equipment all the time I couldn't been more pleased! I hope to get the opportunity to work with them again in the future! All I can say is thank you!
Jan 03, 2024 -
Ordered a slingshot from a dealer an hour away from our house. We called same day they picked up within an hour and delivered with care. The fee was very reasonably priced. We will definitely use them again! Friendly and prompt!
Nov 10, 2022
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
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- Wrecked