This place has 137 reviews and all are 5 stars!? No way. I took my SUV in for rotors and calipers (they were rusty and ugly, but worked fine) and it was an absolute fiasco. They said my car was done and when I went to try it out the brake pedal went to the floor. Why would you tell a customer to pick up their car when the brake pedal goes to the floor?? They couldn't get the brakes bled properly so they ended up having to take it to the dealership to have it done right. The dealership said they had the rear calipers on backwards. I can't be the only car they screwed up. A lot of (majority) of these reviews have to be fake. Find a different mechanic and don't trust the reviews for this place. Shawn was the only one that acted like he actually felt bad and wanted to help.
Found Carmel Auto Repair while looking for honest mechanics near me in Indiana. They checked my suspension and replaced a control arm same day. Real people, fair work.
Michael fixed my AC last week and now it’s ice cold again. He even told me to run it once a week in winter so it doesn’t dry out. Never heard that before.
Mariya kept me updated all day while my car was in the shop. She even called when it was ready so I didn’t have to guess. Great communication, super friendly.
Mariya offered me coffee and made sure I knew how long it would take. She runs that office smooth, everything’s organized and calm. You can tell they care.
Found these guys searching “auto repair near me Carmel IN.” Oil change, brakes, and inspection all done before lunch. Honest, fast, local mechanics I trust.
Shawn met me right at the door, super polite guy. Explained what they’d check before even touching the car. Ended up just needing new brake pads. Straightforward and fast.
Mariya at the office is the nicest person ever. She called to check if the repair worked fine the next day. Who does follow-up calls anymore? Loved that.
Battery died in the morning before work. Eugene had me towed in, new battery in by lunch. He even showed me how to check the terminals for corrosion. Super fair price.
Came in for an oil change and tire rotation, was out in under an hour. Shawn explained everything clear, didn’t try to upsell me stuff I didn’t need. Shop’s clean, people friendly.
The service here was amazing! I spoke with Misha, who was kind and able to break down everything and explain what was wrong with my vehicle. I was able to get everything fixed that same day.
Excellent service. Quick appointment and fast turnaround. Pricing was clear and upfront. Misha was professional and easy to work with. Glad I stumbled upon this shop. Highly recommend.
My grandma took her Corolla here after a noise started up front. Shawn treated her with so much respect, explained what was wrong and fixed it same day. She keeps telling everyone about him now.
I brought my car in due to having problems with my headlights and tire sensors. The staff were very transparent about the process, informed me about what was going on, and offered to perform the fix at a reasonable price. I highly recommend Carmel Auto Repair. Great service.
Website
