Auto Warehouse Inc. JunkYard in New Albany (IN)

Glen was really really helpful .. delivered an "A" grade part on time and even checked on us that if we received it good and he made the process very easy ... 2004 toyota tail light was as good as new that was delivered to us .. Surely prefer everyone to work with these amazing people

Visit was on 09/18/2023 @ approximately 1:30 p.m. I had called on Friday 09/15/2023 about the purchase of a 62TE Transmission. Was given a price of 1200 with a 4 month warranty. I went to order the Trans and pay to reserve it and spoke to a different guy who raised the price to 1500 and wouldn't budge. Needless to say, I left without the Transmission. The building is not Accessible to Wheelchairs but he was apologetic and came out and spoke with me. I didn't think too much of all of this until telling one of the Mechanics at the Shop and finding out that he had a similar experience with them over an engine. So now, I question whether this is a game that they play with customers . The guy didn't know that I have a degree in Auto Mechanics and previously worked as a Mechanic in the Chrysler Dealership. I have worked on Cars, etc for over 50 years. He sure pushes Mr. Transmission. I think my guys are quite capable. Mr. Transmission was also several hundred dollars higher. Buyers beware of this, but just as a reference. If others are experiencing this, then it is a pattern. I sincerely hope that I am wrong. If I am, I will be the first to admit it. We travel a lot and do lots of Business reviews for Google, TripAdvisor, etc. I did appreciate him coming out to speak with me. Which is why I gave them 3 Stars instead of 1. The Parking areas are easily Accessible. It's easy to get in and out of the Business from the Highway.

Glen was very nice and helpful. Great customer service was provided. Thanks so much for getting me back rolling properly. Highly recommend!

Needed a driver seat for a 2012 Camry and could not be happier with the experience all around. Good price and worked perfectly after installation. Thank you

I hate to leave a review like this, I really do. I haven't worked health with Auto Warehouse beyond a quick phone call. Their website doesn't list what they have in stock but their phone number is all over- they clearly want you to call with questions. I called to ask if they had a part and before I even had a chance to tell the guy what part I was looking for he yelled "NO" and hung up. Just be nice... its easy.

A long way to go. But if you need parts you have to go where they are. Nice people, very fair prices.

Place is a joke and they want to call me a liar got a bad motor then tried to say it wasn’t the same one they sold me and half the bolts were broke off and the wrong spark plug was forced in

I gotta say Glen (owner) was awesome in picking up my car and basically getting it off my hands. He made the transaction simple and quick!!! 10/10 would recommend this place if you need to get rid of a car 💯🙌🏻

Great item. Fabulous people, easy to work with. They go out of their way to get the job done. Would suggest to all my friends. Need more businesses like theirs around, not just here,but nation wide.

Auto Warehouse has always had my parts. The staff is extremely helpful and if they don't have it they will get it. Darrel I think he is new there but he is very helpful and is literally a one man salvage yard. Thank you Darrel for getting me the correct parts.

Glen was friendly and very helpful. Got me what I needed. Couldn’t be happier with the service.

I LOVE THIS PLACE! If you call, you must ask for Glenn. He is the friendliest, well-mannered individual I have come across in the salvage business. I ordered a motor and within 45 minutes the engine was here in mint condition. Great place!

Easy to get your parts. Very cheap prices yet the quality is outstanding!

Crude people, they feel like they are better and more important than others. They disrespect emptors and do not care about the business. I would advise them to use mouthwash and take daily shower instead of being too proud of several junk cars and disrespect others..

They were very helpful. Worked hard to get me the right part that I needed and at a good price.

Nice people, everytime I go there the staff is super friendly, and will try to help you to the best of their ability.

DJ is awesome, he give me big discount and saved money, Thank you sir 🙏

Great service and has had in stock the part I needed both times I have visited.

Great guys and Great to deal with. Highly recommend them!

Best car lot in Indiana, great owners

Got a nissan Altima heater blower motor. friendly service, very helpful staff , will do buisness with again

Great guy. Gave us a great deal on our truck.

Would not sale me a rotor

Glenn knows his bussiness . Great taking care of his customers.

Great place to find parts!! Service is outstanding!!! Will be back If I need hard to find part!!!

Did not have the parts I needed, but they were nice. I will shop there again.

Helpful, knowledgeable! Ordered my parts a at lower price than elsewhere