What clients say about Razor Towing & Emergency Roadside Assistance in Floyds Knobs (IN)
Update, since I’ve posted this review, the company called me back to say if I took my post down, they would refund my money...NOT because it’s the right thing to do ? I would rather lose the $65 and let everyone know what this company is about…be cautious!!!!
When I got a flat tire yesterday, I called this company. He asked me if I had a spare and I told him no and then said well I don’t know. I was required to pay him $65 before the repair which I did. This man could not get my spare out from under my car so instead he put a screw in my tire, aired my tire up and that’s it….yes, I paid $65 for air. I thought for sure I would get some sort of refund but here I said the morning after now waiting on somebody else to come and help me with my flat tire..
I have no idea what happened with communication, but this company was suppose to be out to my house to tow my car in 60-90 mins. That was well over 3 and half hours ago. I called the company and the guy said he's stuck in traffic and said I'd need to get another tow company to pick it up...umm what? You couldn't call me and tell me that earlier? Horrible!!!
I made a claim through my insurance to get my car towed. & not even 5 minutes after my claim was made, I made a call & spoke to a woman regarding where my car was to be taken. She told me to speak with my insurance about it. So I called them, resolved the issue. 4 hours later, I called to check on the status of my car. The same lady tells me there is no record of them getting a service ticket for my car. After speaking with my insurance agency, they tell me that lady told my insurance that I CANCELED my claim. Which I most certainly did not. & when I called to speak with a manager, the same lady wouldn’t let me speak with anyone or taeke my number without giving her my reasoning, so when I said it was regarding an employee. She laughed at me & said oh yeah you’re talking about me, I’ll make sure to tell him & hangs up on me. & as I’m sure you can guess, I still haven’t received a phone call.
So to whom it may concern, the female who answers your phone has a bad attitude & lies to get out of work. I’m extremely disappointed in her actions. With everything going on in the world today, you’d think people would stop being so miserable towards strangers.
I called for an emergency tow in morning rush hour. The driver came within the hour as expected. Prompt and professional services. Cards or Cash are acceptable forms of payment.
I had wonderful & speedy service! I got my car stuck in an icy parking lot and they were able to get me right out. Very nice service & explained everything great!
Our parents were moving here from out of state. They rented a 26 foot U-Haul truck and backed into the yard to unload their furniture downstairs. With our recent weather, the ground was softer than expected and the truck sank 8-10 inches into the mud. The truck was also approximately 75 to 100 feet from the paved road. Razor towing came and pulled the truck out of the mud in less than 30 minutes. The driver was very professional and their services were reasonable. Would definitely recommend and use again if I had too.
The guy was fast, knowledgeable and came as promised. He was professional, friendly and attentive to what I needed. I would HIGHLY recommend this company for any towing needs
Yes, my old battery suffered damage from acid exposure, and they came on out very fair pricing performance was outstanding, on time very professional, I saved their number will always use for some safely done roadside assistance, thanks you guys..
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