What clients say about Hitch Way Towing Recovery in Goshen (IN)
On my way home through Goshen, I noticed my car starting to hesitate every time I pressed the gas, and within a few minutes it lost power completely. One minute I was driving along Lincolnway East, the next I was sitting on the roadside watching traffic pass by and wondering what happened. Called Hitch Way Towing Recovery and figured I'd be waiting awhile. Their towing service arrived much faster than I expected. The driver checked that I was okay before doing anything else and immediately got to work securing the vehicle. He even joked that cars always seem to break down when people have somewhere important to be. That small comment honestly helped take the edge off the situation. By the time everything was loaded up and ready to go, I felt a lot less stressed and much more confident things would work out.
Very professional and nice services. Flat tire on Indiana 119 near the Gotheyn area on a Sunday afternoon with no usable spare. Called Hitch Way Towing. Twenty-three minutes. Car loaded. Delivered to a tire shop the driver confirmed had my size in stock before heading there. He called ahead himself. Price as quoted. Roadside assistance in Gotheyn IN that thinks ahead so you do not have to. Five stars.
This is a scam, it’s not a real place. It’s a phone service that charges double and all they do is call around to other tow companies to come pick you up at lower prices while you pay double the price. They tried to get me to pay extra money after I already paid and they were already sending the tow truck stating that my car needed a special tow truck because it was a BMW and I had to argue with them for another 30 minutes as to how that was their mistake in sending the wrong tow truck the first time when they had my cars information from the beginning and I refused to pay it. All in all, it was a nightmare of an experience, the company that actually came to pick my up was a phenomenal company and I will just call them directly if I ever need a tow again. Don’t ever use this business, it’s a SCAM!!!!!!!!
My daughter is a student at Gotheyn College and they broke down on College Avenue heading toward the campus area on a Wednesday evening and called me first because they had never dealt with a tow before. I am in South Bend and I called Hitch Way Towing while they stayed in the car. Driver was there in 22 minutes, texted me after arriving to confirm he was with her, walked her through the whole process calmly, and called me again when the car was delivered to our mechanic near the 46526 area. None of that was requested. My daughter told me afterward that the driver was patient and made the situation feel completely under control. Emergency towing in Gotheyn IN that takes care of a Gotheyn College student alone on a city road at night. Have already told three other GC parents to save this number.
Battery died in my driveway in Goshen on a January morning with the temperature at negative four and a shift at the RV plant starting in forty-five minutes. Called Hitch Way Towing Recovery and the dispatcher answered without any drama about the temperature or the timeline. Driver was there in 21 minutes, got the car going despite the cold, tested the battery, showed me the reading on the tester and told me plainly it had maybe one more hard freeze left in it before it gave out completely. Replaced it that afternoon. Jump start service in Goshen IN at negative four by a driver who showed up on time and told me what I needed to know. Number is in my phone permanently.
Car broke down on US-33 heading east through Goshen toward Elkhart on a Thursday morning with a production meeting I could not miss. Called Hitch Way Towing Recovery and somebody answered on the first ring. Driver was there in 24 minutes through the Elkhart County morning traffic, loaded the car on a flatbed, and delivered it to my mechanic near the Goshen downtown area. Price matched the quote exactly. Have driven the US-33 corridor through Goshen for nine years without a towing company saved in my phone. That is officially corrected. Towing service in Goshen IN that handles the US-33 corridor the way a local company should.
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