I had an urgent car issue and Travis came out within 30 minutes and helped me. Very professional and kind and the company gave great auto advice. I would highly recommend this company to anyone needing help in Muncie. My only complaint would be that it was a little pricy for what I had done, but since they were timely and helped me exactly where I was at, it was worth it.
My car was car jack while I was in the car I was lucky enough to get away from the man. They took my car to Lame deer totally destroyed. My car and Nick the owner of the company was kind enough to call me and let me see my automobile that had been totally trashed so I could see if I had any belongings left in it and I did have one piece of paper in there, Nick went beyond the call of duty to help me. He seemed to understand how traumatic it was for me. Thank you for such a wonderful job. I appreciate you
Blocked me in at m motors in anderson the driver was a straight smart mouth before he even started unchaining, we asked if he please let us out. He cursed us out said no and almost hit my car when letting down the ramp.
Very friendly on the phone. Shane showed up quickly and had my car loaded up in just a few minutes. Very professional setup. I would definitely use Johnson Towing in the future.
My driver Aaron went above and beyond, using my Roadside assistance, Aaron got there quickly and despite the tedious job Aaron got the job done and my friends and I couldn’t appreciate it more! These fellas tow good
Great service and the technician who picked up my vehicle was extremely kind and helpful. Thank you for making a stressful situation more tolerable. Highly recommend!
They always save the day that’s for sure! We just got a car and have been having issues with it and they came and gave my fiancé a jump and he made it back home! You guys are lifesavers! Thank you!
This company is literally a life saver. I had a truck stalled out at a gas station. (Bad Starter) The tow truck driver "Jay" was there sooner than expected and brought my truck home. (Bonus) He even found a temporary solution to my problem while I wait to get it back up and running! I'm definitely recommending this company in the future!
Very helpful with my sister and me today! It was an interesting situation but the driver was friendly and he got there quick. It was affordable and I would definitely consider them for any issues in the future!
I cannot say enough good things about Johnson towing. They first helped me when they were the company my roadside assistance used. That may sound like a one time thing, but the old Ford Truck I had may have really liked being towed by them, because it was at least 5 times, probably more. Then, recently, I purchased a car that started have issues on day one and Johnson is who the car lot uses. Three tows in three days, all at different hours of the day. Always super friendly, always answers the phone or calls right back! I would highly recommend them to any individual or business! At this point, after so many times speaking with them, I'm think I'm obligated to invite them to at least one Sunday dinner! Seriously, great people!
Towed my 38 Chevy Coup and then put on new brakes. Thanks for all of your hard work. I recommend Johnson Towing for all of your auto needs. I ll be back-!!!
We appreciate Nick so much for coming out in the pouring rain to tow our car. He was very nice and the business compares pricing so I got it cheaper than what I thought!
Water pump went out, Onstar sent them and they are awesome. Fast, super helpful, kind, understanding and very professional! Would definitely recommend.
Did an awesome job using the flat bed on my Dodge Challenger Hellcat. Highly Recommend..& Driver Did a Perfect job also... Thank you very much for the Great job
Johnson Towing was a life saver for me today! They sent me a guy named Aaron who was so kind and genuinely seemed happy to help. He answered all our questions and even made us laugh a couple times, even in this stressful situation. Thanks, Aaron!
Used my roadside assistance when my tie rod broke! They sent out Johnson towing & recovery. I’m so glad they did, they were quick and professional. Shane was very helpful and would highly recommend their company to anyone looking or needing a tow. Even put it in my driveway for me. Very professional and kind!! Thank you for helping me in my time of need…. I greatly appreciate it…
My daughter attends Ball State and I got a call from her that her car was not starting. I tried to help her try different things over the phone. She originally called the Chevy dealership in Muncie and they do not offer towing. They gave her a number to call and that towing company never showed; so the next day I called the my insurance company (Travelers) as they offer roadside assistance. They dispatched Johnson Towing and Recovery LLC. They got there quickly. They were friendly and courteous. The got my daughter's car to where it needed to go. They even tried to start the car first to see if they could save me a trip to the mechanic. They also have a good working relationship with the repair shop I chose and reassured me that they are good (it was Earl's in Muncie and I will review them in a few days...so far so good with them by the way). I would definitely use Johnson Towing again.
Their driver John, did a superb job He handled my truck carefully, was very knowledgeable. He was a great representative for Johnson's Towing. You have a good man.
The young man Johnson Towing sent was amazing. He was knowledgeable, friendly, and was simply incredible at resolving my issue. I give Johnson Towing five stars . . . If I could give the young man (I regret not asked his name), I’d give him 10 stars if I could. He was THAT good!!!!!
Johnson towing was the only ones who could help me yesterday. I am a heart patient and was strainded for 2hrs when Brad showed up to save the day. Awesome kid. Thanks Brad and Merry Christmas
I was helped by a man named John, and he was lovely. Very polite, very patient. Seemed to be in no rush, and very concerned with my concerns. I appreciated his patience and kindness, and his phenomenal service. Thank you John!
The guy that came out was really nice and helpful. He done a wonderful job getting vehicle on tow truck without doing any more damage. I would definitely use them again if need to.
They were extremely helpful in getting my daughters car back home after her ball joint broke. Both driver's delivered exceptional customer service and very very friendly. They were careful to make sure no more damage was done when loading and unloading her car. Highly recommend them for service!
Super nice folks that were timely and helpful. Very reasonable rates. Although I hope I don't need to use their services again in the future, I appreciated their assistance and would highly recommend them.
We own a Transportation company out of Fort Wayne, IN. Our vehicles travel into unimproved areas for pickup and occasionally end up getting stuck. When this happens anywhere around Muncie we don't use any other towing company besides Johnson's.
We tried using a few of the larger towing companies in Muncie and they are less than scrupulous in how they go about their business. Not Johnson. They are reasonably priced, get there quickly, and are super FRIENDLY . Unlike other companies who may make you feel like you are inconveniencing them with your business.
Do this small business a favor and use them when you get "stuck" in a bind...
They are very disrespectful and condescending. Also while you are clearly explaining an issue and they don't want to hear it THEY HANG UP ON YOU!! The only reason I gave them 1 star was to be able to write this review. So I give this company a negative 5 stars!!!
I accidentally locked my keys out of my car while sweeping it out. My roadside got in touch with them for me. He called within about 20 minutes and was there not long after. He was very professional but kind. It was a stressful situation for me. He had my door unlocked in less than 2 minutes. The entire ordeal was maybe 40ish minutes total. I won’t ever use anyone else and will highly recommend them to all my friends and family. I couldn’t of asked for any better service and compassion.
I called and they sent driver Sean to help me. Sean was great, friendly and he wasted no time getting me taken care of. Great price, great communication, and great service! I hope I never need to be towed again, but if I do, I’m calling them.
