I had an appointment to get my brakes and routers on my car, and they took 2 other cars in. Not to mention the owner tryed to guilt trip me for buying my brake pads from another store. Never again.
Came in to get a used tire but showed up as they was getting ready to close. They fit me in real quick and removed my busted tire. The rim also had a dent from hitting a sidewalk by accident. They ensured it was ok. The price was just right as well.
Went in for a new car battery. They were prompt, efficient and down right friendly. Even let me bring my dog inside. Best of all avery good price and service. Will definitely return. Highly recommend them.
I had a horrible experience!!!!!! I arrived at 7:30a.m. with my 4mo. old infant daughter with a antifreeze leak. I had been there twice earlier in the week with the problem and purchased $25 in antifreeze from them. I told the employee I had a leak and asked for someone to repair it. I was told noone would be available till 9:00a.m. so I said that would be fine and WAITED due to their first come first serve policy Ive experienced in the past. Noone began work on my vehicle till around 1:00 or so...I continued to wait because I didnt want to take a long drive to another shop and risk tearing up my motor. I gave two stars because I was offered a bench seat after an employee cleaned off a pile of parts and boxes which I declined because it entertained my baby to spin around on the stool. The bathroom was completly DISGUSTING and because of my wait I had to change my daughters diaper on the bathroom floor twice. I expressed my unhappiness about having to do that and was told Im Sorry by a worker but it was obvious noone was going to clean it in any manner. I was given my key to my vehicle a little after 5:00p.m.......YES, 7:30a.m. to 5:30p.m. with an infant. I was charged $44 for my parts and $100 labor fee. I was angry that my 10 hour wait was NO BIG DEAL. I got in my car to drive home and when I hit my breaks they went to the floor.....I became more angry because my breaks were fine when I got there. I went back to the garage and told them my vehicle was unsafe and when it was checked again break fluid was leaking out....Again NOONE wanted to fix it because I was at that point being very loud, cursing, and not very easy to get along with...the employee became more friendly about it when I requested to purchase my break lines and climbed under my own car in their parking lot. A good Samaritan came along and offered to take his personal time to put the break line on till a mechanic that was called showed up. I drove my car into the shops garage and this individual and I got in the pit under the car and began the repair. The employee allowed us use of the garage till the mechanic arrived. The good Samaritan was finished at 8:00p.m. the mechanic never showed up..and I will say the busted break line was no fault of the garage....the line was rusted and it was just crazy timeing that it decided to spring a leak after my 10 hour wait with my infant daughter. I would return to buy parts , gas, and tires but defenatly think the garage repair situation is flawed in a BIG WAY. I support our local buisnesses and am glad we have them but this one needs a little more attention and alot more TLC!!!
