M&K Truck Centers, Joliet in
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Address:23928 Winchester Dr, Channahon, IL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Truck dealer
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Website:
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Zip Code:60410
Working Time and Location
What clients say about M&K Truck Centers, Joliet in Channahon (IL)
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Last Saturday (12/13/2025) I called MNK Truck Center (Volvo) in Joliet around 3:15 PM and was told the part was in stock and that if I arrived before 3:30 PM, they would sell it to me. I arrived at 3:28 PM, but the gate was already locked. I spoke with the same employee I had talked to on the phone, and he refused to sell me the part, saying they were closed, even though it was still before closing time. Because of this, my truck was down and I lost two days waiting for the same part, which could have been avoided. Very disappointing experience and poor customer service
Dec 17, 2025 -
This location surpasses the Alsip location in terms of suitability. I hope to see a location opening in the Aurora/Naperville area
May 26, 2025 -
Came in for trailer door repair. Everyone was very nice and on point. Within just a few hours, I was rolling again. I would highly recommend this facility to anyone in this industry. Thanks, M&K!!!
May 06, 2025 -
Out Standing Service Advisor and Tech. Did everything thing possible to fit me in after I broke down. 5 stars For Kristen and the Tech.
Feb 15, 2025 -
Stupid rules If you buy a part from another M&K you should to return it there. Was here in the morning they didn’t have the part, told me that Alsip m&k have it. Was there buy it and was wrong part. Live near Chanahon shop is also arround… Now they say that I should go there for return it!!!!( like they are not the same company)
Nov 30, 2024 -
$215 for estimate to replace a mirror, soon they will have gate fee for entrance, you'll have to pay just see them...
Nov 08, 2024 -
I am grateful to everyone who works here! for respecting the customer and for repairing my truck.
Oct 11, 2024 -
I was supposed to get a truck today, and the person who was supposed to be there until 3:30 PM left work already at 12, nice… I don’t know how to reply on your answer, but we both know it is a lie, on Saturday I was calling since 11 AM until 2 PM without stopping and nobody picked up a phone, on Monday I saw that sick employee at work, I got the truck in another shop without break adjustment being done, that’s how you are preparing the trucks, good work. Yes and there is no reason to call the phone number you provided you don’t answer it, so it’s useless
Aug 13, 2024 -
Have personally been there a couple of times. Great place and friendly people! Josue is doing a good job there! I would recommend for truck needs!
Apr 05, 2024 -
I've been to this location several times and they are excellent at making the correct diagnosis/repair.
Sep 03, 2023 -
Danny was very professional, patient, & helpful. Will definitely be returning to do business again. Thank you Danny.
Jul 29, 2022 -
Excellent shop! I had a headlight out and really wanted to get it fixed right away. Dave fit me into his busy schedule and got me back on the road quicker than I expected. Dave truly understands what drivers are up against and is willing to help us out! Thanks Dave!
Feb 22, 2022 -
Great service here. Had a unit that needed a simple repair done and even though they were busy, they were able to get me back on the road quickly.
Nov 16, 2021 -
Unprofessional mechanics, Terrible service. I need to programming light control module. Keeping me 3 hours, charging 446,33$. Didn't work. Sending in Summit Branch. Lost time and money.
Sep 30, 2021 -
I have been waiting for credit for returning a part since 6 /4 / 21 for 2000 dollars 4 months , nobody ever calls back and I was told the check is in the mail, this place will screw you when they can.
Sep 29, 2021 -
These guys have everything for the good price, I don’t go no where else except these guys.. but hey if you do research maybe there’s better places, but this is just my opinion, these guys are awesome.
Nov 17, 2020 -
After calling 4 other places in the area and not receiving a call back on parts for a Hino, these guys called me back within a few minutes about the part I was looking for and an accurate ETA for when the part would arrive.
May 29, 2020 -
Wow what a professional company I had a problem with my trailer in the wiring on the lift gate and I had a broken ground that wasnt it allowing to charge. They fixed it so quick and they were so nice if you want a great company this is the one to call.
Mar 03, 2020 -
Parts and service are always top notch. Always have every part I need and at a great cost. Service is always done in a timely matter and done correctly. Awesome crew. Highly recommend.
Feb 27, 2020 -
They are great to do business with! Great service all the time, they always get you in and out on time. I don't have anything negative to say. - Kraus and Sons Truck Repair
Feb 27, 2020 -
I have sent several of our fleet vehicles to the Channahon/ Joliet, IL facility. I always felt like my company was a priority & the trucks were returned quickly. Ryan & Dave were a pleasure to work with- TOP NOTCH SERVICE!
Feb 27, 2020 -
The best service and price I got for trailer parts and labor. Thanks for the business
Feb 27, 2020 -
My go to location, no questions asked 5 stars. These guys will go out of their way to make sure you find what you need and leave satisfied. Service is fast and reliable. Ron
Feb 26, 2020 -
I called the part's department to give me a price. The guy was very nice and helpful. He called me back and said everything. Nice job.
Nov 12, 2019 -
I was charged $424 for wrong diagnostic. I even showed them the video of dashboard not working and When i asked why so much, they said we had things to check. My dashboard was malfunctioning and they told me it was a cluster gauge and that would cost $2000 to fix it. I took my truck to another shop and it turned out it was only a wire harness. It costed me $400 to fix everything.
Oct 02, 2019 -
I purchased a brand new 2019 East this past winter. The sales staff, were tremendous. Couldn’t give them a bigger thumbs up. However, their trailer service department is a complete joke. Had a warranty replacement on an airbag that malfunctioned. Set up an appointment so I could drop the trailer off for a day and pick it up the following morning repaired. When I arrived, they never even pulled the trailer in. As frustrating as that was, I rescheduled for the following week to have repaired. Figuring they had a week to ensure it will be done by the following morning.. when I arrived, they had just pulled it in. Not only did I lose two full days of running, but an additional 6 hours. Will absolutely not plan to use them again. Look into utility trailers in Burr Ridge, IL for sales and service.
Aug 15, 2019 -
This place gets no stars from me!!!! Back in Dec I brought my mack in and they gave it back to me 3 days later f'd up. I paid over 5,000 for them to do nothing. Took it back in and they kept it for damn near a month and STILL didn't fix it, they actually made it worse. It was shaking and rattling ect. Long story short I had to call Corporate, tell them I had my lawyer on stand by in order to get things done. After that they fixed it better than I bought it and I didn't pay a dime for it. They put more money in my truck than I did and cut me a nice check. One thing they refused to do was issue me a receipt, and I say refuse because I still haven't recieve one til this day, or that 400 dollar PM gift card Brian! If you dont like to be robbed/taken advantage of then you might want to go to POZZO'S in Chicago heights.
May 07, 2018 -
I just got a wabash trailer . If you want a professional and fast work ask for Jon Brouwer, you will be happy to work with him. He responded very time I call , everything is in order. I never been work with a sales person like Jon Brouwer That was a new experience for me Thanks Jon Brouwer
Sep 14, 2016
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked