My car had broke down and Instead of leaving it on route 4 I parked it in side road. I had to call a friend with a car trailer to come help me, by the time I got back which was an hour and 27 mins, my car was towed. When we called to figure out the price etc to get it out we asked why they towed it in such a short period and he said “ the cops told me to” there is no cops in st.libory. St.clair county sheriffs come out and I highly doubt they are out here for a car to be towed. My windshield was also smashed. All I know is, I was very disappointed. It’s amazing what people will do to get a quick dollar. And indeed won’t like being lied to! I’m
Very disappointed.
Excellent service! Christmas Eve before 7 AM and I lost count of the tow companies that didn’t answer even though they advertised 24 hour service OR drivers who told me their “truck was in the shop”. Not only did I get a quick tow but even some suggestions for a tire place in the area open on Christmas Eve. And at a reasonable price? I’d say that’s about as five star service as it gets. THANK YOU!
Called for a tow because AAA couldn't find someone for where we were. Later, AAA called back to say that they found someone. I called Roger's back and explained the situation and informed them that I needed to cancel. The person on the phone hung up on me. I don't know about their rowing services, but the rude customer interaction makes me very hesitant to ever call them again.
I've never had a problem. Used their services several times.
Edit to add: at this point I've had the misfortune of needing their services quite a few more times and they are always quick and easy to work with.
Life Savers!. I was stuck on I-64 by Fairview Heights and i tried calling so many places in that area only to be shut down, yelled at or no one pick up at all. I was getting desperate so as a last resort i called Rogers knowing they were awhile away and despite that they did come to my aid in under 30 min. Thank you so much. And incredible price too! The driver was also very nice. 10/10 Recommend
Well definitely use this towing service if I need it! The driver was very friendly helpful they fixed a tire for us on a Sunday came and picked us up within a reasonable amount of time.
Alternator went bad on us on the way home from our Kentucky trip and we were stranded on I-64. We called and about an hour later a tow truck arrived.. His name was Lauren and was the friendliest driver we've ever had. He even took us to a rest stop so we could use the bathroom. He drove us to our home in St. Louis, let us unpack our truck, and then towed us to our mechanic. He was friendly and talked to us about his dogs. He likes Saint Bernards. What a great guy! We were so thankful for the friendly service.
Came to help with a flat on a camper on the side of the highway. The service man was there within 15 mins and in another 10 he had the tire mounted and changed, we followed him to their tire shop and got 3 more tires. All of this for under $350! They were amazing. Lucky me I got a flat where I did!
Great service, good fuel prices, “tow” (snow) cones for the kids and a local bakery cake for my husband to feel special. .... oh and beer for me! This place was amazing! FACT!
Service was good. They towed our vehicle the following day instead of the evening of and didnt notify us which was a bit confusing. Overall i would recommend their service to others.
Walked into the store and was greeted by a very rude older lady! I am a retired ISP officer wearing my t-shirt and somehow she was offended by it! Stopped to use the restroom and refreshments after teaching a CC CLASS and was greeted by an older lady whom made it clear to everyone in the store that she "did not believe for one minute that I was a Illinois State Police officer"! I went to the restroom and my colleague grabbed the items paid for them and we left. I would have replied to her but I didn't want to escalate an issue and cause a scene in your store!
I Know not all police officers are perfect but what went down was very rude and unprofessional! One thing I can assure you that my colleague and I have informed the rest of our fellow officers about the situation and will be staying the HELL AWAY FROM YOUR STORE!!!
Have a nice day!!!
Mary does a great job keeping this place stocked with anything and everything you could imagine.
I'm here all the time between getting gas, and then running inside for odds and ends.
I've had a handful of repairs done at the shop from tires to loose parts. Fast turn around and friendly staff.
