Showed a picture of a tire and rim and it was for a jack. When I asked to have someone from customer service contact me the rep said we have no one to contact you? At this point waiting for a reply, I will change my reply if they really care about customer service!
Brought a part using ebay and the part didn't fit had issues shipping it back and whe i did they kept my money and the part i shipped back im out of $100
Went in Friday, Dec. 19th 2025 to purchase a door glass for a car that I’m rebuilding. I always go online and look up all parts that I need on carpart.com to compare prices and to find the best price. So before I went to the business, I looked online and the door glass for the sonata that I’m rebuilding was priced at $75 on carpart.com but when I went in and I dealt with the owner, Charlie, he quoted me $100 plus tax. I told him that you have it online for $75 in which all of the salvage auto parts business make their own prices and they are the ones that put them online for sale along with their prices. So he said”that he does know what I’m looking at, but the window is $100. Then he said come around her and look at my computer to see the price in which i did and yes on the computer it did say $100 for the part with the same stock number as the one I had on the list price for b auto parts. I showed him the car part. App which is the same one that he was going off, but mines say, $75 with the same stock number as he had on the computer. He said once again that he doesn’t know what I’m looking at and it clearly was the app that he or one of his workers put there parts on there for sale. He wouldn’t honor the price so I left unsatisfied with his business because for one, every auto parts yard utilize the service and they are in control of their prices on the app. And the man wouldn’t honor what it said on there. I’ve always did business with them and loved their business, but after this…I will not patronize a lying business owner
I BOUGHT A TRANSMISSION FOR MY CADILLAC THROUGH MY WORK EBAY ACCOUNT, HOPING IT WORKS WHEN IT SHOWS UP AS IM HALF WAY ACROSS THE COUNTRY, REVIEW PENDING
They had in stock a rim I had called all around town for. As a matter of fact , two of the other places I called recommended B Auto to me. Thank you on all accounts.
Great salvage yard for good used parts at a reasonable price. Also have a great wheel shop. Matt treats us great, we use these guys to refinish wheels all the time and couldn’t recommend anyone better!!!
The rudest customer service ever, person who answers the phone refuses to listen, won’t let you speak to someone that can help you with pricing, estimated work time. This isn’t the 1st time this has happened. Impossible to do business with.
These guys are second to none when it comes to repairing and painting rims. Fair prices. Matt is the man. Thanks B Auto for painting my Nissan Altima SR rims.
They've been there for many years and I remember my dad going there from time to time to find a part he was having trouble finding or to save money by buying a used motor or something from them!!! Good people friendly service too!!!
I like this place. Has quite a few parts. Prices may seem a bit higher than competitors, but from experience the parts they sell are usually a little more quality than others recycled parts. It's worth checking out.
I RECENTLY USED B AUTO PARTS AGAIN. I HAVE BEEN USING THEM FOR OVER 25 YEARS. THEY KNOW WHAT THEY ARE DOING AND ALWAYS COME THROUGH FOR ME AND MY BUSINESS. THEIR CUSTOMER SERVICE IS ABOVE AND BEYOND. THANK YOU AGAIN GUYS, FRANKLIN SPECIALIST NISSAN INFINITI
I called B auto part one week ago too price a transmission. I was told it would be 550 and once the core was turned it I would receive $75 dollars for that. Wednesday I called and spoke too someone received the same info and they ordered the part for me. went to pick up the part today and everything they told me had changed and nobody had an explanation as to why I would be paying $100 more than what I was told. I was then told they didn’t want my old transmission so they would be no core charge! Very very unprofessional older short man In office. Went home and my father called and he was told the same thing I was told LAST WEEK (550 plus $75 core) needless to say 111 Salvage stepped in when I needed them
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